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Courtyard Marriott Front Desk Jobs (NOW HIRING)

Courtyard by Marriott

Front Desk Supervisor

Lincoln, NE · On-site

$15.50 - $17/hr

  • Retirement

  • PTO

... Courtyard by Marriott standards to achieve a friendly atmosphere of superior guest service and ... Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest ...

JSK Hospitality LLC

Front Desk Associate

South Bend, IN

$13.75 - $17.75/hr

  • Medical

  • PTO

Front Desk Associate Location : 7730 Corinne Dr, Hammond, IN 46323 Property ... Courtyard by Marriott About the Role Be the first point of contact for our guests. Deliver warm ...

New

Courtyard by Marriott Miami/Coral Gables

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Agent Courtyard by Marriott Coral Gables is seeking an experienced Front Desk Agent for their beautiful hotel! Compensation is based on experience. Must have open availability, including ...

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How much do courtyard marriott front desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for courtyard marriott front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a Courtyard Marriott Front Desk?

A Courtyard Marriott Front Desk job involves greeting guests, handling check-ins and check-outs, managing reservations, and providing excellent customer service. Front desk associates assist with guest inquiries, process payments, and coordinate with housekeeping and other departments to ensure a smooth stay. Strong communication and problem-solving skills are essential, as employees often address guest concerns and requests.

What are the key skills and qualifications needed to thrive in the Courtyard Marriott Front Desk position, and why are they important?

To thrive as a Courtyard Marriott Front Desk associate, you need strong customer service skills, attention to detail, and preferably prior hospitality experience or education. Familiarity with hotel property management systems (such as Marriott's FOSSE), basic office software, and sometimes certification in hospitality management is beneficial. Outstanding interpersonal communication, problem-solving ability, and a welcoming demeanor help you stand out in this guest-facing role. These skills are crucial because front desk associates are central to guest satisfaction and smooth hotel operations.

What does a typical shift look like for a Courtyard Marriott Front Desk?

A typical shift as a Courtyard Marriott Front Desk associate involves greeting guests, checking them in and out, handling reservations, and resolving any guest issues or requests. You'll regularly collaborate with housekeeping, maintenance, and management to ensure a seamless guest experience. The pace can vary from steady to fast, especially during check-in and check-out times, so multitasking and staying organized are important. You’ll also handle phone inquiries, process payments, and sometimes assist with minor concierge services—all in a team-oriented, guest-focused environment.

What cities are hiring for Courtyard Marriott Front Desk jobs?

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What are the most commonly searched types of Courtyard Marriott Front Desk jobs?

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Courtyard Marriott Front Desk jobs near you
Infographic showing various Courtyard Marriott Front Desk job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Supervisor

Courtyard by Marriott

Lincoln, NE • On-site

$15.50 - $17/hr

Full-time

Retirement, PTO

Re-posted 10 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

Benefits:
  • 401(k) matching
  • Employee discounts
  • Paid time off

Front Desk Supervisor
The Front Office Supervisor is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Courtyard by Marriott standards to achieve a friendly atmosphere of superior guest service and product quality. Display exemplary performance for staff to follow.
GUEST SERVICE
  • Maintains guest service as the driving philosophy of the hotel
  • Personally demonstrates a commitment to guest service responding promptly to guests' needs
  • Is committed to making every guest satisfied
  • Develops added-value customer service programs
  • Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest assistance
  • Meets or exceeds hotel guest satisfaction measures. (GSS Scores)
  • Ensures hotel standards and services contribute to the delivery of consistent guest service
  • Ensures all shift checklist are completed
  • Ensures all call backs are being performed
  • Front Office Supervisor should remain highly visible and readily available for guest at all times
  • Ensures proper procedures are followed concerning guest safety security boxes
  • Settles all credit card, guest, and accounts receivable credit disputes

FRONT DESK MANAGEMENT
  • Acts as manager on duty for hotel and manages front desk operations
  • Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems
  • Ensures front desk staff is trained in and follows financial control procedures for cash, voucher, inventories and receivables
  • Produces accurate financial reports on time
  • Always demonstrates self-confidence, energy and enthusiasm
  • Responsible for continuous training/personal development, relating professional hospitality, technical skills and proactive approaches to solve guests or hotel concerns
  • Ensures front desk supplies are fully stocked
  • Ensures all front desk shifts and night audit shifts are filled

SAFETY AND SECURITY MANAGEMENT
  • Assists the Assistant General Manager/Front Office Manager in recognizing and correcting potential safety hazards (broken doors, fire hazards, etc.)
  • Understands, follows, and assists with policies and procedures for the hotel's key control system

GENERAL DUTIES EXPECTATIONS
  • Maintains a professional appearance and demeanor in all situations dealing with fellow employees, guests and clients.
  • Manages time effectively to accomplish all desired tasks, duties, and action plans
  • Is punctual for all shifts and meetings
  • Job can entail working nights, weekends and overnight shifts and Husker Game Day weekends
  • Helps to maintain an organized work environment
  • Assists in keeping all areas of the hotel clean

For questions, please call Jesse Genrich. (402)904-4800
Compensation: $15.50 - $17.00 per hour
Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of "integrity over income" over our more than 100 year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

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