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On Call Courtyard Marriott Front Desk Jobs (NOW HIRING)

Courtyard by Marriott

Front Desk Agent

Gainesville, FL · On-site

$13 - $16.25/hr

Represent Courtyard by Marriott with professionalism and integrity. This version reflects the responsibilities commonly outlined for Marriott front desk roles while incorporating Courtyard's guest ...

Courtyard by Marriott

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel ... Courtyard Marriott - Boone, NC Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3 ...

Courtyard by Marriott - Boone

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel ... Courtyard Marriott - Boone, NC Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3 ...

Courtyard by Marriott - Boone

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel ... Courtyard Marriott - Boone, NC Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3 ...

CUSA, LLC

Front Desk Marriott

Tuscaloosa, AL · On-site

$13.25 - $16.75/hr

Now Hiring: Hotel Front Desk Supervisor CUSA, LLC, one of the most successful hotel management ... Courtyard by Marriott is a modern, business-focused hotel brand designed for productivity and ...

CUSA, LLC

Front Desk Marriott

Tuscaloosa, AL · On-site

$15 - $17/hr

Now Hiring: Hotel Front Desk Supervisor CUSA, LLC, one of the most successful hotel management ... Courtyard by Marriott is a modern, business-focused hotel brand designed for productivity and ...

CUSA, LLC

Front Desk Marriott

Tuscaloosa, AL · On-site

$15 - $17/hr

Now Hiring: Hotel Front Desk SupervisorCUSA, LLC, one of the most successful hotel management ... Courtyard by Marriott is a modern, business-focused hotel brand designed for productivity and ...

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How much do on call courtyard marriott front desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for on call courtyard marriott front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between On Call Courtyard Marriott Front Desk vs Part-Time Courtyard Marriott Front Desk?

AspectOn Call Courtyard Marriott Front DeskPart-Time Courtyard Marriott Front Desk
Work ScheduleAs needed, flexible shiftsScheduled hours, limited weekly
ResponsibilitiesGuest check-in/out, customer service, phone inquiriesSimilar duties, with fixed shifts
CredentialsHigh school diploma, customer service skillsSame as on call, often similar requirements
Work EnvironmentHotel front desk, fast-pacedSame environment, different scheduling

Both roles involve guest services at the hotel front desk, requiring similar skills and credentials. The main difference is scheduling flexibility, with on call positions offering as-needed shifts, while part-time roles have fixed hours. Your choice depends on your availability and preference for flexible or scheduled work.

What cities are hiring for On Call Courtyard Marriott Front Desk jobs?

Cities with the most On Call Courtyard Marriott Front Desk job openings:

What are the most commonly searched types of Courtyard Marriott Front Desk jobs?

The most popular types of Courtyard Marriott Front Desk jobs are:

On Call Courtyard Marriott Front Desk jobs near you

Front Desk Agent

Gainesville, FL • On-site

Courtyard by Marriott
Traveler Accommodation • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 1,188 frontline employees who took The Breakroom Quiz

55th of 107 rated hotels

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Courtyard by Marriottexternal

$13 - $16.25/hr

Other

Re-posted 28 days ago

Job description

DESCRIPTION
Position Summary
The Front Desk Agent is responsible for providing exceptional guest service from arrival through departure while creating memorable experiences that reflect Marriott's commitment to hospitality. This position serves as the first and last point of contact for guests and is responsible for accurate check-in/check-out procedures, handling reservations, resolving guest concerns, and promoting Marriott Bonvoy membership while maintaining brand standards.
Essential Duties and Responsibilities
  • Welcome every guest with a genuine smile and professional attitude.
  • Complete guest check-in and check-out accurately and efficiently.
  • Verify reservations, room types, rates, payment methods, and guest preferences.
  • Assign rooms according to availability and guest requests.
  • Process cash, credit card, and digital payments while maintaining an accurate cash drawer.
  • Answer incoming phone calls promptly using Marriott standards.
  • Assist guests with reservations, modifications, cancellations, and room availability.
  • Promote and enroll guests in the Marriott Bonvoy program.
  • Upsell room upgrades and hotel amenities whenever appropriate.
  • Provide information regarding hotel services, amenities, local attractions, restaurants, and transportation.
  • Respond to guest requests promptly and follow through until completion.
  • Resolve guest concerns using service recovery techniques and escalate issues when necessary.
  • Coordinate with Housekeeping and Maintenance to ensure guest rooms are ready and maintenance concerns are addressed.
  • Maintain guest confidentiality and protect sensitive information.
  • Complete shift reports, balance transactions, and communicate important information during shift changes.
  • Follow all Marriott brand standards, safety procedures, and company policies.
  • Maintain a clean, organized, and professional front desk area.
  • Support other departments as business demands require.
Guest Service Expectations
  • Demonstrate Marriott's "Spirit to Serve" philosophy.
  • Make meaningful connections with every guest.
  • Anticipate guest needs before they are requested.
  • Handle complaints calmly, professionally, and with empathy.
  • Ensure every guest leaves with a positive impression of the hotel.
Qualifications
  • High school diploma or GED preferred.
  • Previous hotel, hospitality, retail, or customer service experience preferred.
  • Strong verbal and written communication skills.
  • Excellent customer service and conflict resolution abilities.
  • Basic computer skills and ability to learn hotel property management systems.
  • Strong organizational and multitasking skills.
  • Ability to work independently and as part of a team.
  • Flexible schedule, including nights, weekends, and holidays.
Physical Requirements
  • Stand and walk for extended periods.
  • Occasionally lift up to 25 pounds.
  • Bend, reach, and perform repetitive motions.
  • Use computers, telephones, printers, and other office equipment throughout the shift.
Core Competencies
  • Guest Focus
  • Communication
  • Professionalism
  • Teamwork
  • Dependability
  • Attention to Detail
  • Problem Solving
  • Time Management
  • Cash Handling Accuracy
  • Adaptability
Performance Standards
Front Desk Agents are expected to:
  • Deliver outstanding guest satisfaction.
  • Maintain accuracy in reservations and financial transactions.
  • Follow Marriott brand standards consistently.
  • Arrive on time and maintain excellent attendance.
  • Work collaboratively with all hotel departments.
  • Represent Courtyard by Marriott with professionalism and integrity.
This version reflects the responsibilities commonly outlined for Marriott front desk roles while incorporating Courtyard's guest-focused service expectations.
REQUIREMENTS
About Courtyard by Marriott
At Courtyard by Marriott, we believe in empowering our guests to make the most of their stay. Designed for business and leisure travelers alike, Courtyard offers inviting spaces to work, relax, dine, and connect. Our associates create an environment where guests feel welcomed, valued, and cared for from the moment they arrive until they depart.
As part of Marriott International, Courtyard is committed to delivering exceptional hospitality through our core values:
  • Put People First
  • Pursue Excellence
  • Embrace Change
  • Act with Integrity
  • Serve Our World

Our Front Desk Agents are the face of the hotel and play a vital role in creating memorable guest experiences while upholding Marriott's world-renowned service standards.

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