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Entry Level Courtyard Marriott Front Desk Jobs (NOW HIRING)

Courtyard by Marriott

Front Desk Agent

Gainesville, FL · On-site

$13 - $16.25/hr

Represent Courtyard by Marriott with professionalism and integrity. This version reflects the responsibilities commonly outlined for Marriott front desk roles while incorporating Courtyard's guest ...

Courtyard by Marriott

Front Desk Agent

Gainesville, FL · On-site

$15/hr

Represent Courtyard by Marriott with professionalism and integrity. This version reflects the responsibilities commonly outlined for Marriott front desk roles while incorporating Courtyard's guest ...

Courtyard by Marriott

Front Desk Agent

Gainesville, FL · On-site

$15/hr

Represent Courtyard by Marriott with professionalism and integrity. This version reflects the responsibilities commonly outlined for Marriott front desk roles while incorporating Courtyard's guest ...

Courtyard by Marriott

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel ... Courtyard Marriott - Boone, NC Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3 ...

Courtyard by Marriott - Boone

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel ... Courtyard Marriott - Boone, NC Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3 ...

Courtyard by Marriott - Boone

Hotel Front Desk Agent

Boone, NC · On-site

$12.50 - $15.75/hr

Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel ... Courtyard Marriott - Boone, NC Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3 ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Courtyard by Marriott Newark-University of Delaware , located on the scenic campus of the ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.75 - $21.50/hr

The Front Desk Supervisor serves as a working leader-coaching associates, supporting daily ... Courtyard by Marriott Newark-University of Delaware , located on the scenic campus of the ...

Shaner Hotels

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott ... Front Desk SupervisorCourtyard Newark - University of Delaware Newark, Delaware Where Leadership ...

CUSA, LLC

Front Desk Marriott

Tuscaloosa, AL · On-site

$13.25 - $16.75/hr

Now Hiring: Hotel Front Desk Supervisor CUSA, LLC, one of the most successful hotel management ... Courtyard by Marriott is a modern, business-focused hotel brand designed for productivity and ...

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Entry Level Courtyard Marriott Front Desk information

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How much do entry level courtyard marriott front desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level courtyard marriott front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Courtyard Marriott Front Desk vs Entry Level Hilton Front Desk?

AspectEntry Level Courtyard Marriott Front DeskEntry Level Hilton Front Desk
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHotel lobby, front desk, customer interactionHotel lobby, front desk, customer interaction
Employer & Industry UsageCourtyard Marriott hotels, hospitality industryHilton hotels, hospitality industry
Common Search & ComparisonYesYes

The Entry Level Courtyard Marriott Front Desk and Entry Level Hilton Front Desk roles are similar in credentials, work environment, and industry usage. Both positions involve customer service at hotel front desks, requiring similar skills and qualifications. The main differences lie in the hotel brand and specific company policies, but overall, they serve comparable functions within the hospitality industry.

What cities are hiring for Entry Level Courtyard Marriott Front Desk jobs? Cities with the most Entry Level Courtyard Marriott Front Desk job openings:
What are the most commonly searched types of Courtyard Marriott Front Desk jobs? The most popular types of Courtyard Marriott Front Desk jobs are:
What states have the most Entry Level Courtyard Marriott Front Desk jobs? States with the most job openings for Entry Level Courtyard Marriott Front Desk jobs include:
What job categories do people searching Entry Level Courtyard Marriott Front Desk jobs look for? The top searched job categories for Entry Level Courtyard Marriott Front Desk jobs are:
Entry Level Courtyard Marriott Front Desk jobs near you
Infographic showing various Entry Level Courtyard Marriott Front Desk job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent

Courtyard by Marriott

Gainesville, FL • On-site

$13 - $16.25/hr

Other

Re-posted 7 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

DESCRIPTION
Position Summary
The Front Desk Agent is responsible for providing exceptional guest service from arrival through departure while creating memorable experiences that reflect Marriott's commitment to hospitality. This position serves as the first and last point of contact for guests and is responsible for accurate check-in/check-out procedures, handling reservations, resolving guest concerns, and promoting Marriott Bonvoy membership while maintaining brand standards.
Essential Duties and Responsibilities
  • Welcome every guest with a genuine smile and professional attitude.
  • Complete guest check-in and check-out accurately and efficiently.
  • Verify reservations, room types, rates, payment methods, and guest preferences.
  • Assign rooms according to availability and guest requests.
  • Process cash, credit card, and digital payments while maintaining an accurate cash drawer.
  • Answer incoming phone calls promptly using Marriott standards.
  • Assist guests with reservations, modifications, cancellations, and room availability.
  • Promote and enroll guests in the Marriott Bonvoy program.
  • Upsell room upgrades and hotel amenities whenever appropriate.
  • Provide information regarding hotel services, amenities, local attractions, restaurants, and transportation.
  • Respond to guest requests promptly and follow through until completion.
  • Resolve guest concerns using service recovery techniques and escalate issues when necessary.
  • Coordinate with Housekeeping and Maintenance to ensure guest rooms are ready and maintenance concerns are addressed.
  • Maintain guest confidentiality and protect sensitive information.
  • Complete shift reports, balance transactions, and communicate important information during shift changes.
  • Follow all Marriott brand standards, safety procedures, and company policies.
  • Maintain a clean, organized, and professional front desk area.
  • Support other departments as business demands require.
Guest Service Expectations
  • Demonstrate Marriott's "Spirit to Serve" philosophy.
  • Make meaningful connections with every guest.
  • Anticipate guest needs before they are requested.
  • Handle complaints calmly, professionally, and with empathy.
  • Ensure every guest leaves with a positive impression of the hotel.
Qualifications
  • High school diploma or GED preferred.
  • Previous hotel, hospitality, retail, or customer service experience preferred.
  • Strong verbal and written communication skills.
  • Excellent customer service and conflict resolution abilities.
  • Basic computer skills and ability to learn hotel property management systems.
  • Strong organizational and multitasking skills.
  • Ability to work independently and as part of a team.
  • Flexible schedule, including nights, weekends, and holidays.
Physical Requirements
  • Stand and walk for extended periods.
  • Occasionally lift up to 25 pounds.
  • Bend, reach, and perform repetitive motions.
  • Use computers, telephones, printers, and other office equipment throughout the shift.
Core Competencies
  • Guest Focus
  • Communication
  • Professionalism
  • Teamwork
  • Dependability
  • Attention to Detail
  • Problem Solving
  • Time Management
  • Cash Handling Accuracy
  • Adaptability
Performance Standards
Front Desk Agents are expected to:
  • Deliver outstanding guest satisfaction.
  • Maintain accuracy in reservations and financial transactions.
  • Follow Marriott brand standards consistently.
  • Arrive on time and maintain excellent attendance.
  • Work collaboratively with all hotel departments.
  • Represent Courtyard by Marriott with professionalism and integrity.
This version reflects the responsibilities commonly outlined for Marriott front desk roles while incorporating Courtyard's guest-focused service expectations.
REQUIREMENTS
About Courtyard by Marriott
At Courtyard by Marriott, we believe in empowering our guests to make the most of their stay. Designed for business and leisure travelers alike, Courtyard offers inviting spaces to work, relax, dine, and connect. Our associates create an environment where guests feel welcomed, valued, and cared for from the moment they arrive until they depart.
As part of Marriott International, Courtyard is committed to delivering exceptional hospitality through our core values:
  • Put People First
  • Pursue Excellence
  • Embrace Change
  • Act with Integrity
  • Serve Our World

Our Front Desk Agents are the face of the hotel and play a vital role in creating memorable guest experiences while upholding Marriott's world-renowned service standards.

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