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Woodspring Hotels Jobs (NOW HIRING)

Concord Hospitality

Hotel Housekeeper

Knoxville, TN · On-site

$15/hr

Description Hotel Housekeeper - $15/hour WoodSpring Suites- Must be available on weekends Are you ... WoodSpring Suites Knoxville West on North Gallaher View Rd is hiring Housekeepers who will be ...

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How much do woodspring hotels jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for woodspring hotels in the United States is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Woodspring Hotels employee, and why are they important?

To thrive as a Woodspring Hotels employee, you generally need strong customer service skills, attention to detail, and prior experience in hospitality or hotel operations. Familiarity with property management systems, reservation software, and basic housekeeping or maintenance tools is common. Excellent communication, reliability, and problem-solving abilities set top performers apart in this role. These skills ensure guests have a positive experience, operations run smoothly, and the hotel's reputation and occupancy are maintained.

What is WoodSpring Hotels?

WoodSpring Hotels is an extended stay hotel brand that offers affordable, apartment-style accommodations for guests who need lodging for a week or longer. The brand is known for its clean, simple rooms with in-room kitchens, flexible rates, and minimal amenities, making it ideal for business travelers, relocators, or those in need of temporary housing. WoodSpring Hotels is part of Choice Hotels International and operates numerous locations across the United States.

Is it hard to get hired at a hotel?

Getting hired at Woodspring Hotels or similar hotel chains typically requires completing an application, demonstrating good customer service skills, and sometimes passing a background check. Entry-level positions often have minimal experience requirements, making the hiring process relatively straightforward for qualified candidates.

Which hotel chain owns WoodSpring Suites?

WoodSpring Suites is owned by Choice Hotels International, a major hotel franchisor. As a franchise, WoodSpring Suites operates under the Choice Hotels brand portfolio, and employment at these hotels may involve understanding franchise operations and hospitality standards.

What is the difference between Woodspring Hotels vs Front Desk Clerk?

AspectWoodspring HotelsFront Desk Clerk
CredentialsHigh school diploma or equivalent; hospitality trainingHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, hospitality settingHotel lobby, customer service environment
Industry UsageHotel chains, hospitality industryHotels, motels, hospitality services
Common Search/ComparisonWoodspring HotelsFront Desk Clerk

Woodspring Hotels typically employs front desk clerks to manage guest check-ins, reservations, and customer service. While both roles require similar credentials and work in hospitality settings, Woodspring Hotels refers to the hotel chain, whereas Front Desk Clerk is a job title for the staff working at these hotels. Understanding this distinction helps job seekers find relevant opportunities within the hospitality industry.

What are some common challenges faced by team members working at Woodspring Hotels, and how can they be addressed?

Team members at Woodspring Hotels often juggle a variety of responsibilities, including front desk duties, housekeeping, and guest relations. A common challenge is maintaining high standards of cleanliness and customer service during periods of high occupancy or limited staffing. Effective communication and teamwork are essential to manage workloads efficiently and ensure guest satisfaction. Employees can address these challenges by being proactive, regularly checking in with supervisors, and utilizing available training resources to stay organized and responsive.

What is the highest paying hotel job?

The highest paying hotel job is typically the general manager position, which can earn a salary ranging from $60,000 to over $150,000 annually depending on the hotel's size and location. Other high-paying roles include executive roles such as director of operations or regional manager, which require extensive experience and leadership skills.

Does WoodSpring Suites have an employee staying in the hotel after hours?

Employees at Woodspring Hotels, including WoodSpring Suites, typically do not stay overnight in the hotel after their shifts unless they are on specific overnight or on-call duties. Most staff leave after their scheduled hours, and overnight stays are generally not part of standard employment unless explicitly required for the role. Policies may vary by location and position, so employees should consult their specific hotel management for details.
More about Woodspring Hotels jobs
What cities are hiring for Woodspring Hotels jobs? Cities with the most Woodspring Hotels job openings:
What job categories do people searching Woodspring Hotels jobs look for? The top searched job categories for Woodspring Hotels jobs are:
Woodspring Hotels jobs near you
Infographic showing various Woodspring Hotels job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 16% Part Time, 1% Temporary, and 9% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,806 per year, or $16.3 per hour.
Guest Services Representative

Guest Services Representative

WoodSpring Suites -

Chattanooga, TN • On-site

$11.50 - $14.25/hr

Part-time

Re-posted 11 days ago

Job description

Job Responsibilities:
Directs and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to WoodSpring Hotels Brand Standards policy. Directs other employees and prioritizes job duties when General Manager is away from the hotel.
Acts as Manager-on-Duty, GSR in the absence of staff due to call-off, termination, or resignation.
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Inspects guest rooms and public spaces to ensure compliance with Brand Standards and to confirm rooms and property are guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner.
Essential Functions:
  • Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
  • Secures payment; verifies and adjust billing. Verifies customers' credit, and establishes how the customer will pay for the accommodation. Computes bills, collects payments, and makes change for guests.
  • Provides leadership to the team with ongoing training and coaching; leads by example.
  • Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
  • Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
  • Keeps records of room availability and guests' accounts.
  • Performs bookkeeping activities such as making cash deposits, completing daily audit, running reports, posting payments to guest folios.
  • Responds to guest comments or complaints, referring customers to General Manager as necessary.
  • Prepares housekeeping duty rosters for move-out and stay-over cleans.
  • Inspects/stocks housekeeping carts for service preparedness.
  • Inspects rooms and public areas to accepted health and safety standards for pest control.
  • Creates an operating environment that assures consistent guest satisfaction, meets with and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
  • Maintains proficiency in all location computer and software systems.
  • Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
  • Responds to emergency situations.
  • Other duties as assigned.

Essential Functions are not all inclusive; other duties may be assigned.
Competencies:
Action Oriented - Demonstrates a commitment to effective job performance by taking action on one's own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.
Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements.
Conflict Management - Successfully mediates conflict between individuals and groups; can negotiate consensus and agreement and settle disputes equitably; can find common ground and obtain cooperation of parties involved.
Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills - Displays the skills to work effectively with others.
Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
Skills/Qualifications:
  • High school diploma or equivalent, College Degree preferred.
  • 2-5 years of prior guest service experience in a hotel preferred.
  • Good people skills for dealing with both staff and guests.
  • Must have computer skills; the ability to access and accurately input information in to a computer system including Microsoft Office Suite and the Hotel PMS system.
  • Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers
  • Must maintain a professional appearance and demeanor.
  • Must maintain a valid state issued driver's license.
  • Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Frequently bends, kneels, crouches.
  • Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
  • The employee must occasionally lift and/or move up to 25 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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