A typical shift as a Courtyard Marriott Front Desk associate involves greeting guests, checking them in and out, handling reservations, and resolving any guest issues or requests. You'll regularly collaborate with housekeeping, maintenance, and management to ensure a seamless guest experience. The pace can vary from steady to fast, especially during check-in and check-out times, so multitasking and staying organized are important. You’ll also handle phone inquiries, process payments, and sometimes assist with minor concierge services—all in a team-oriented, guest-focused environment.