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Counter Person Jobs (NOW HIRING)

Webb Ford

parts counter person

Highland, IN · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

Ace Ford

Parts Counter Person

Woodbury, NJ

$45K - $50K/yr

Parts Counter Person Ace Ford is a family-owned dealership that has been servicing the great communities of South Jersey since 1913. We seek a Parts Counter Person who is willing to learn and grow ...

Ace Ford

Parts Counter Person

Woodbury, NJ · On-site

$45K - $50K/yr

Parts Counter Person Ace Ford is a family-owned dealership that has been servicing the great communities of South Jersey since 1913. We seek a Parts Counter Person who is willing to learn and grow ...

Graff Chevrolet Buick

Parts Counter Person

Sandusky, MI · On-site

$12 - $17/hr

The Parts Counter Person is essential for getting Estimates for the technician and for the Bodyshop. There may be times also where Parts will need to be delivered to nearby shops. Benefits: We offer ...

Betten Honda

Parts Counter Person

Muskegon, MI · On-site

Parts Counter Person At Betten Auto Group We are looking for an experienced Parts Counter Person (Honda experience Preferred). Great pay, great hours, great benefits and a Family oriented atmosphere.

Jack Chevrolet

Parts Counter Person

Saco, ME · On-site

$40K - $55K/yr

Parts Counter Person Location: Saco, Maine Salary: $40,000 - $55,000 annually (based on experience) Requisition ID: 1109 At Jack Chevrolet , we don't just sell and service vehicles - we build careers ...

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Counter Person information

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How much do counter person jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for counter person in the United States is $15.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.59 per hour, depending on experience, location, and employer.

What is a counter person?

Counter persons are employees who work at service counters in places such as restaurants, cafes, stores, or parts departments. They are responsible for taking customer orders, providing product information, processing payments, and sometimes preparing or packaging items. Counter persons play a key role in ensuring customer satisfaction by delivering prompt and efficient service. Their duties may also include answering questions, handling complaints, and maintaining cleanliness at the counter area.

What does a counter person do?

A counter person assists customers at a business with a service counter. Your primary responsibilities in this career are to handle sales, answer questions, recommend purchases, and guarantee customer satisfaction. You also document transactions and follow up with customers if needed. Your day-to-day duties are to prepare products, order supplies or parts, resolve issues, and charge customers for their purchases. You also monitor product inventory, answer phones, maintain a clean environment, and ensure the quality of products and services. A counter person can work in a variety of businesses, including food establishments or retail stores.

What are the key skills and qualifications needed to thrive as a counter person, and why are they important?

To thrive as a Counter Person, you need strong customer service skills, basic math abilities, and familiarity with point-of-sale (POS) systems, usually supported by a high school diploma or equivalent. Proficiency in using cash registers, order entry software, and inventory management systems is typically required. Excellent communication, active listening, and problem-solving abilities help you stand out in this customer-facing role. These skills ensure efficient service, accurate transactions, and positive customer experiences, which are crucial for business success.

What are some common challenges a counter person may face during busy periods, and how can they effectively manage them?

During peak hours, Counter Persons often encounter high customer volumes and must juggle multiple tasks like taking orders, answering questions, and coordinating with kitchen or supply staff. Effective time management, clear communication, and maintaining a calm demeanor are key to handling these pressures. Proactively preparing for rush hours—such as restocking supplies and organizing the workspace—can help minimize delays and errors. Collaborating closely with teammates ensures smoother service and a positive customer experience.

What is the difference between Counter Person vs Cashier?

AspectCounter PersonCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentRetail counters, food service, automotive partsRetail stores, restaurants, supermarkets
Employer & Industry UsageCommon in retail, food, automotive industriesWidespread in retail, hospitality, grocery stores
Job Focus Assisting customers, handling transactions, providing product infoProcessing payments, handling cash, customer service

While both roles involve customer interaction and transaction handling, a Counter Person typically assists customers at a service counter with product information and sales, whereas a Cashier primarily processes payments at checkout points. The roles often overlap in retail and food service environments, but the Counter Person may have additional responsibilities like product knowledge and inventory assistance.

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Counter Person jobs near you
Infographic showing various Counter Person job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,854 per year, or $15.3 per hour.

parts counter person

Webb Ford

Highland, IN • On-site

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Parts Counter Person Compensation and Benefits:
  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance
  • PTO & Sick Leave
  • 401(K)

Parts Counter Person Responsibilities:
  • Oversee the parts sales process from start to finish
  • Work with parts manager to locate any parts not in stock
  • Complete special order part request for the customer
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner
  • Must follow all company safety policies and procedures
  • Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:
  • Previous experience at a Ford dealership is a plus
  • Ability to identify the problem quickly
  • Knowledge of automobiles
  • Effective analytical and communication skills
  • Strong reading, computer, and mathematics skills
  • Ability to learn new technology and repair and service procedures and specifications
  • Minimum of 1 year in service department
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Basic computer skills
  • Positive, friendly attitude
  • High school diploma or equivalent
  • Experience with auto parts sales (preferred)
  • Ability to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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