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Counter Person Jobs in Washington (NOW HIRING)

Mercedes

Parts Counter Person

Alexandria, VA · On-site

Mercedes-Benz of Alexandria is looking for an experienced parts counter person to help accommodate our current growth. Mercedes-Benz of Alexandria is a luxury auto dealership that is looking for an ...

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Counter Person information

See Washington salary details

$9

$17

$23

How much do counter person jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for counter person in Washington is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.80 per hour, depending on experience, location, and employer.

What is a counter person?

Counter persons are employees who work at service counters in places such as restaurants, cafes, stores, or parts departments. They are responsible for taking customer orders, providing product information, processing payments, and sometimes preparing or packaging items. Counter persons play a key role in ensuring customer satisfaction by delivering prompt and efficient service. Their duties may also include answering questions, handling complaints, and maintaining cleanliness at the counter area.

What does a counter person do?

A counter person assists customers at a business with a service counter. Your primary responsibilities in this career are to handle sales, answer questions, recommend purchases, and guarantee customer satisfaction. You also document transactions and follow up with customers if needed. Your day-to-day duties are to prepare products, order supplies or parts, resolve issues, and charge customers for their purchases. You also monitor product inventory, answer phones, maintain a clean environment, and ensure the quality of products and services. A counter person can work in a variety of businesses, including food establishments or retail stores.

What are the key skills and qualifications needed to thrive as a counter person, and why are they important?

To thrive as a Counter Person, you need strong customer service skills, basic math abilities, and familiarity with point-of-sale (POS) systems, usually supported by a high school diploma or equivalent. Proficiency in using cash registers, order entry software, and inventory management systems is typically required. Excellent communication, active listening, and problem-solving abilities help you stand out in this customer-facing role. These skills ensure efficient service, accurate transactions, and positive customer experiences, which are crucial for business success.

What are some common challenges a counter person may face during busy periods, and how can they effectively manage them?

During peak hours, Counter Persons often encounter high customer volumes and must juggle multiple tasks like taking orders, answering questions, and coordinating with kitchen or supply staff. Effective time management, clear communication, and maintaining a calm demeanor are key to handling these pressures. Proactively preparing for rush hours—such as restocking supplies and organizing the workspace—can help minimize delays and errors. Collaborating closely with teammates ensures smoother service and a positive customer experience.

What is the difference between Counter Person vs Cashier?

AspectCounter PersonCashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentRetail counters, food service, automotive partsRetail stores, restaurants, supermarkets
Employer & Industry UsageCommon in retail, food, automotive industriesWidespread in retail, hospitality, grocery stores
Job Focus Assisting customers, handling transactions, providing product infoProcessing payments, handling cash, customer service

While both roles involve customer interaction and transaction handling, a Counter Person typically assists customers at a service counter with product information and sales, whereas a Cashier primarily processes payments at checkout points. The roles often overlap in retail and food service environments, but the Counter Person may have additional responsibilities like product knowledge and inventory assistance.

More about Counter Person jobs

What are popular job titles related to Counter Person jobs in WA?

For Counter Person jobs in WA, the most frequently searched job titles are:

Counter Person jobs near you
Infographic showing various Counter Person job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 16% Part Time, 3% Temporary, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,078 per year, or $17.3 per hour.

Parts Counter Person

Mercedes

Alexandria, VA • On-site

Full-time

Re-posted 8 days ago

Job description

Mercedes-Benz of Alexandria is looking for an experienced parts counter person to help accommodate our current growth. Mercedes-Benz of Alexandria is a luxury auto dealership that is looking for an energetic and hardworking individual to begin their career with a well-established company. They are to have a working knowledge of normal business operations in an auto dealership but all training will be done on site.
This is a full time position with benefits. The positions include processing all tech parts orders in a timely manner, assist our wholesale parts department when needed. This individual will also require working our retail sales parts counter. This job requires you to cashier COD customers and balance a nightly deposit on a needed basis.
This position is Monday -Friday with some Saturday's required.
Mercedes-Benz of Alexandria is a high line dealership that has had continual growth over the past 5 years. Our dealership is a family owned dealership that is well capitalized. Looking to get an individual who will have our same values to move our company to the next level in technology and innovation. This person must have a strong personality to achieve the dealership overall goal.
Responsibilities
• Process parts tickets
• Retrieve parts from multi-level storage locations
• CDK Experience is preferred
• Demonstrate advance knowledge of Excel, Word, Computer knowledge
• Strong Communication Skills

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