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Costco Customer Service Jobs (NOW HIRING)

Acosta

Manager Business ADW

Issaquah, WA · On-site

$90K - $105K/yr

... strengthening customer relationships-most notably with Costco . This position blends strategic ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Mr. Rooter

Customer Service Representative

Salem, OR · On-site

$19/hr

Vision insurance As a Customer Service Representative, you are a key member in upholding our ... Costco Membership * Celebrate Birthdays and Work Anniversaries * Hours for this position are 40 ...

The London Group LLC

Be Seen First

Retail Customer Service Representative

Tampa, FL · On-site

$45K - $55K/yr

... Costco. We specialize in Customer Acquisition and enhancing customer retention through expert ... We are currently seeking Entry-Level Retail Customer Service Representatives who are passionate ...

Generator Supercenter

Costco Lead Setter

Rockwall, TX · On-site

$15/hr

Costco of Duncanville, Costco of East Plano, Costco of Rockwall, Costco of Dallas, and Costco of ... customer service skills and a passion to help others is key • COMPENSATION: ** $15 Hourly ...

Flotilla Partners

In Store Promoter Costco

Stuart, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

Flotilla Partners

In Store Promoter Costco

Stuart, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

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Costco Customer Service information

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How much do costco customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for costco customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What do you need to do to become a Costco customer service representative?

To become a Costco customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and previous customer service experience. Applying online or in-store and passing a background check are common steps in the hiring process.

What are the typical daily responsibilities of a Costco Customer Service?

Costco Customer Service representatives typically start their day assisting members with inquiries, processing returns or exchanges, and resolving product or membership-related concerns. They are responsible for answering phones, providing information about store policies, and supporting other departments during busy periods. The role also includes restocking supplies, maintaining a clean workspace, and occasionally assisting with cash registers or membership sign-ups. Teamwork is essential, as representatives frequently collaborate with colleagues and management to create a positive and efficient shopping experience for members. This variety keeps the job engaging and helps employees develop a broad skill set in retail customer service.

What are the key skills and qualifications needed to thrive in the Costco Customer Service position, and why are they important?

To thrive as a Costco Customer Service representative, you should have strong interpersonal communication skills, problem-solving abilities, and experience working in retail or customer-facing roles. Familiarity with point-of-sale (POS) systems, inventory management software, and company-specific protocols is often required. Exceptional patience, teamwork, and a positive attitude help individuals stand out when serving a diverse customer base and responding to various concerns. These skills are essential for delivering excellent service, maintaining customer satisfaction, and ensuring efficient store operations.

What is a Costco Customer Service?

A Costco Customer Service job involves assisting members with inquiries, returns, membership services, and general store information. Employees handle customer concerns in-person or over the phone, ensuring a positive shopping experience. They may also help with product questions, payment issues, and resolving complaints. Strong communication skills and a customer-focused attitude are essential for this role.

More about Costco Customer Service jobs
What cities are hiring for Costco Customer Service jobs? Cities with the most Costco Customer Service job openings:
What are the most commonly searched types of Costco Customer Service jobs? The most popular types of Costco Customer Service jobs are:
What states have the most Costco Customer Service jobs? States with the most job openings for Costco Customer Service jobs include:
What job categories do people searching Costco Customer Service jobs look for? The top searched job categories for Costco Customer Service jobs are:
Costco Customer Service jobs near you
Infographic showing various Costco Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Development Manager - Costco

Colgate-Palmolive Company

Seattle, WA • On-site

$109K - $137K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Colgate-Palmolive rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

No Relocation Assistance Offered
Job Number #173058 - Seattle, Washington, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and the divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team and other cross-functional touchpoints in order to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate-Palmolive to drive growth and member engagement at Costco. You will demonstrate consumer insights associated with strong Colgate-Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy that is consistent with Retail Environment strategy, brand strategy and shopper insights.
This is a field based role located in the Seattle Metropolitan region.
Responsibilities:
  • Identify areas of opportunity for products and programs. You develop customer strategies that incorporate consumer insights. You maintain an awareness of competitive activity. Critical thinking, broad business acumen and ability to effectively deal with ambiguity are important leadership attributes
  • Establish partnerships with multiple parties including internal cross-functional teams, divisional buyers and the customer merchandising team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals. You also enjoy working in a matrix environment
  • Influence the agenda through collaboration, negotiation and data-driven thought leadership. You have an understanding of the product development and commercialization process
  • Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives and gaining insights from pre and post evaluation and ROI analyses
  • Understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L

Required Qualifications:
  • Bachelor's Degree
  • 5+ years of experience in sales, category management role(s) or similar roles
  • Strong experience working with data and analytical tools
  • Understanding of P&L management and good negotiation skills
  • Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI)
  • Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)

Preferred Qualifications:
  • Experience working in consumer product goods
  • Previous experience working with Costco or in the Club retail environment

Compensation and Benefits
Salary Range $109,600.00 - $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
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About Colgate-Palmolive

Sourced by ZipRecruiter

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1806

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