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Costco Customer Service Jobs (NOW HIRING)

The London Group LLC

Be Seen First

Retail Customer Service Representative

Fort Myers, FL · On-site

$45K - $55K/yr

... Costco. We specialize in Customer Acquisition and enhancing customer retention through expert ... We are currently seeking Entry-Level Retail Customer Service Representatives who are passionate ...

Generator Supercenter

Costco Lead Setter

Rockwall, TX · On-site

$15/hr

Costco of Duncanville, Costco of East Plano, Costco of Rockwall, Costco of Dallas, and Costco of ... customer service skills and a passion to help others is key • COMPENSATION: ** $15 Hourly ...

Flotilla Partners

In Store Promoter Costco

Melbourne, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

Flotilla Partners

In Store Promoter Costco

Stuart, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

Flotilla Partners

In Store Promoter Costco

Stuart, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

Acosta

Manager Business ADW

Issaquah, WA · On-site

... strengthening customer relationships-most notably with Costco . This position blends strategic ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

SCHWAN'S

Sales Director - Costco

Hopkins, MN · On-site +1

$120K - $200K/yr

Own and lead the annual Costco business plan, delivering revenue, profit, market share ... and Customer Service to deliver exceptional execution and service levels. * Manage and optimize ...

Flotilla Partners

In Store Promoter Costco

Melbourne, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

Flotilla Partners

In Store Promoter Costco

Stuart, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

Flotilla Partners

In Store Promoter Costco

Melbourne, FL · On-site

$17/hr

Engage with Costco shoppers who are entering and leaving the store or express interest in water ... Requirements Must have reliable transportation Customer Service Experience Benefits Competitive ...

Schwans

Sales Director - Costco

Minneapolis, MN · On-site

$120K - $200K/yr

Own and lead the annual Costco business plan, delivering revenue, profit, market share ... and Customer Service to deliver exceptional execution and service levels. * Manage and optimize ...

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Costco Customer Service information

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How much do costco customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for costco customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Costco Customer Service?

A Costco Customer Service job involves assisting members with inquiries, returns, membership services, and general store information. Employees handle customer concerns in-person or over the phone, ensuring a positive shopping experience. They may also help with product questions, payment issues, and resolving complaints. Strong communication skills and a customer-focused attitude are essential for this role.

What are the typical daily responsibilities of a Costco Customer Service?

Costco Customer Service representatives typically start their day assisting members with inquiries, processing returns or exchanges, and resolving product or membership-related concerns. They are responsible for answering phones, providing information about store policies, and supporting other departments during busy periods. The role also includes restocking supplies, maintaining a clean workspace, and occasionally assisting with cash registers or membership sign-ups. Teamwork is essential, as representatives frequently collaborate with colleagues and management to create a positive and efficient shopping experience for members. This variety keeps the job engaging and helps employees develop a broad skill set in retail customer service.

What are the key skills and qualifications needed to thrive in the Costco Customer Service position, and why are they important?

To thrive as a Costco Customer Service representative, you should have strong interpersonal communication skills, problem-solving abilities, and experience working in retail or customer-facing roles. Familiarity with point-of-sale (POS) systems, inventory management software, and company-specific protocols is often required. Exceptional patience, teamwork, and a positive attitude help individuals stand out when serving a diverse customer base and responding to various concerns. These skills are essential for delivering excellent service, maintaining customer satisfaction, and ensuring efficient store operations.

What do you need to do to become a Costco customer service representative?

To become a Costco customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and previous customer service experience. Applying online or in-store and passing a background check are common steps in the hiring process.
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Costco Customer Service jobs near you
Infographic showing various Costco Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

C and C Air Conditioning and Heating

Belford, NJ • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

About the Role: As a Customer Service Representative, you will be the face and voice of our company, providing outstanding customer service and ensuring a positive experience for our residential clients. You will play a critical role in managing customer inquiries, scheduling service appointments, and providing support to our technicians and service teams. Your excellent communication skills, problem-solving abilities, and dedication to customer satisfaction will contribute to our continued success and growth.
Why You'll Want to Work Here:
  • Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
  • Performance Pay directly tied to results - Get what you deserve
  • Benefits you will use - Full medical, dental, and vision packages including fully employer paid options
  • Secure your financial future - 401(k) with company match
  • Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of institutional investors
  • We invest in your future - leadership training that directly results into bigger career opportunities
  • Learn on the job - continuous education stipends available

Customer Service Representative Key Responsibilities:
  • Answer incoming customer calls and inquiries in a friendly, professional, and timely manner, providing exceptional customer service at all times.
  • Listen attentively to customer concerns, questions, and service requests, demonstrating empathy and a strong desire to resolve issues promptly.
  • Schedule service and new sales appointments with the goal of keeping the call board full for technicians and Comfort Advisors.
  • May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing.
  • Provide accurate and detailed information to customers regarding service offerings, pricing, appointment details, and any additional inquiries.
  • Maintain accurate and organized customer records, documenting interactions, service requests, and any special instructions.
  • Assist customers with troubleshooting minor issues over the phone, providing guidance and support before dispatching a technician if necessary.
  • Collaborate closely with service technicians, providing them with necessary job details, customer information, and any updates or changes.
  • Follow up with customers after service appointments to ensure satisfaction, address any further concerns, and obtain feedback.
  • Handle customer complaints or escalations with professionalism and a commitment to finding effective resolutions.
  • Stay updated on company services, policies, and procedures to provide accurate information and address customer inquiries effectively.
  • Assist in administrative tasks such as data entry, invoicing, and generating service reports as required.
  • Collaborate with other team members and departments to ensure seamless service delivery and a positive customer experience.

Customer Service Representative Qualifications:
  • Previous experience in customer service, preferably in a service-oriented industry.
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
  • Strong problem-solving skills and the ability to think quickly on your feet.
  • Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite.
  • Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset.
  • Ability to remain calm and composed in high-pressure situations, demonstrating empathy and effective conflict resolution skills.
  • Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service.
  • Ability to work collaboratively within a team environment, supporting a positive and supportive work culture.
  • High school diploma or equivalent.

About us:
Founded in 1965, C&C Air Conditioning, Heating, Plumbing & Electric is a family-owned and operated company proudly serving New Jersey for over five decades. With deep roots in Monmouth County, we've grown into one of the region's most trusted names in residential and commercial HVAC, plumbing, and electrical services.
Now in its third generation of leadership, C&C continues to deliver exceptional service, quality workmanship, and a customer-first approach. Our commitment to excellence has earned us repeated recognition from industry leaders like Lennox, as well as long-standing partnerships with respected brands like Costco.
At C&C, we treat every customer like family-and we bring that same energy to our team. If you're looking to grow your career with a company built on tradition, innovation, and integrity, we'd love to meet you.
C&C Air Conditioning, Heating, Plumbing, & Electrics is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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