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Costco Customer Service Jobs (NOW HIRING)

Acosta

Manager Business ADW

San Diego, CA

... strengthening customer relationships-most notably with Costco . This position blends strategic ... Services, and Product Connections. Together, we connect consumers with the brands they love through ...

Acosta

Manager Business ADW

Oak Brook, IL · On-site

... strengthening customer relationships-most notably with Costco . This position blends strategic ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Acosta

Business Manager ADW

San Diego, CA

... strengthening customer relationships-most notably with Costco . This position blends strategic ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Generator Supercenter

Costco Lead Setter

Rockwall, TX · On-site

$15/hr

Costco of Duncanville, Costco of East Plano, Costco of Rockwall, Costco of Dallas, and Costco of ... customer service skills and a passion to help others is key • COMPENSATION: ** $15 Hourly ...

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Costco Customer Service information

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How much do costco customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for costco customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Costco Customer Service representative?

Costco Customer Service representatives typically start their day assisting members with inquiries, processing returns or exchanges, and resolving product or membership-related concerns. They are responsible for answering phones, providing information about store policies, and supporting other departments during busy periods. The role also includes restocking supplies, maintaining a clean workspace, and occasionally assisting with cash registers or membership sign-ups. Teamwork is essential, as representatives frequently collaborate with colleagues and management to create a positive and efficient shopping experience for members. This variety keeps the job engaging and helps employees develop a broad skill set in retail customer service.

What are the key skills and qualifications needed to thrive in the Costco Customer Service position, and why are they important?

To thrive as a Costco Customer Service representative, you should have strong interpersonal communication skills, problem-solving abilities, and experience working in retail or customer-facing roles. Familiarity with point-of-sale (POS) systems, inventory management software, and company-specific protocols is often required. Exceptional patience, teamwork, and a positive attitude help individuals stand out when serving a diverse customer base and responding to various concerns. These skills are essential for delivering excellent service, maintaining customer satisfaction, and ensuring efficient store operations.

What is a Costco Customer Service job?

A Costco Customer Service job involves assisting members with inquiries, returns, membership services, and general store information. Employees handle customer concerns in-person or over the phone, ensuring a positive shopping experience. They may also help with product questions, payment issues, and resolving complaints. Strong communication skills and a customer-focused attitude are essential for this role.

More about Costco Customer Service jobs
What cities are hiring for Costco Customer Service jobs? Cities with the most Costco Customer Service job openings:
What are the most commonly searched types of Costco Customer Service jobs? The most popular types of Costco Customer Service jobs are:
What states have the most Costco Customer Service jobs? States with the most job openings for Costco Customer Service jobs include:
What job categories do people searching Costco Customer Service jobs look for? The top searched job categories for Costco Customer Service jobs are:
Costco Customer Service jobs near you
Infographic showing various Costco Customer Service job openings in the United States as of June 2026, with employment types broken down into 4% Full Time, and 96% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Costco Sales Lead Generator - Fort Myers

Costco Sales Lead Generator - Fort Myers

CoolToday

Fort Myers, FL

$18/hr

Full-time

Posted 7 days ago

Job description

Overview

CoolToday is Now Hiring Coscto Sales Lead Generators for Fort Myeres!

Exceptional Work Life Balance!

$18hr PLUS Incentives

Do you have Retail/Sales Experience?

Looking to work for a company that puts people first?

Does a robust benefits package and unlimited potential sound too good to be true?

what about working in a fun and collaborative environment?

Perhaps 401K match means the most to you?

CoolToday And Costco work in partnership to provide Costco customers with options for Heating and Cooling – Replacement, Tune up and Indoor Air Quality Services. As a member of the team in the Lead Generator position, you will identify potential customers through open, friendly, and engaging dialogue. The goal is to schedule customers for Heating and Cooling service appointments offered by Wrench Group.

We are Florida’s premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community

Whats In It For Me?

  • Market Value Compensation ($18 per hour plus commission)
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match up to 30%
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EAP, Legal Services, and Identity Theft
  • Working in a dynamic, collaborative, and fun environment

Responsibilities

What Will I Do?

  • Present a professional appearance that supports and enhances the company’s business image with Costco.
  • Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Costco.
  • Initiate communication with prospective customers during their shopping experience in the store.
  • Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment.
  • Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.
  • Achieve to specified program KPIs and goals.
  • Attend required meetings and training courses.

Qualifications

Do I have What it Takes?

  • A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.
  • Ability to manage personal emotions when faced with rejection.
  • Present positive and optimistic attitude.
  • Must be a self-starter with a result driven disposition.
  • Active listener able to ask open-ended discovery questions to potential customers.
  • Intuitive ability to measure interest of customers.
  • Must be Detail oriented with good time management skills.
  • Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
  • Ability to stand and/or walk for 4-8 hours at a time.
  • Ability to use a smart phone utilizing apps, email and text.
  • Ability to work weekends.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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