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Full Time Costco Customer Service Jobs (NOW HIRING)

Customer Service

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.

New

Flotilla Partners

In Store Promoter Costco

Melbourne, FL · On-site

$17/hr

... services. We offer both full-time and Part-time positions! Key Responsibilities: * Engage with ... Educate potential customers on the benefits of EcoWater Systems. * Maintain a professional and ...

Acosta

Manager Business ADW

Issaquah, WA · On-site

$90K - $105K/yr

... strengthening customer relationships-most notably with Costco . This position blends strategic ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Bass Pro Shops

Customer Service - Full Time

Allen, TX · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:

Stinker Stores

Customer Service Full Time

Ammon, ID · On-site

$15.25 - $21/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open availability preferred - Days and times ... As a Customer Service Specialist, you'll be the friendly face that welcomes guests into our stores ...

Stinker Stores

Customer Service Full Time

Idaho Falls, ID · On-site

$16.25 - $21.50/hr

Hours : Full time, 30 to 40 hours a week. Schedule : Open availability between 6 am and 10 pm ... As a Customer Service Specialist, you'll be the friendly face that welcomes guests into our stores ...

Stinker Stores

Customer Service Full Time

Sinclair, WY · On-site

$14.25 - $19.25/hr

Hours : Full Time, 30 to 40 hours per week Schedule : Open availability - Days and times may vary ... As a Customer Service Specialist, you'll be the friendly face that welcomes guests into our stores ...

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Full Time Costco Customer Service information

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$24.5K

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How much do full time costco customer service jobs pay per year?

As of Aug 12, 2026, the average yearly pay for full time costco customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a full time Costco customer service job?

Full Time Costco Customer Service jobs involve assisting members with inquiries, resolving issues, processing returns and exchanges, and ensuring a positive shopping experience. Employees in this role typically work 40 hours per week, providing support both in person at the membership desk and over the phone. These positions require excellent communication skills, patience, and the ability to handle a fast-paced retail environment. Full-time employees may also receive benefits such as health insurance, paid time off, and retirement plans.

What are the key skills and qualifications needed to thrive as a full time Costco customer service representative?

To thrive as a Full Time Costco Customer Service Representative, you need strong interpersonal skills, attention to detail, and basic math abilities, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store policies is often required. Outstanding communication, patience, and problem-solving skills help you stand out when assisting customers and resolving issues. These skills are crucial for delivering excellent customer experiences, maintaining store efficiency, and upholding Costco's reputation for service.

What is the difference between Full Time Costco Customer Service vs Part Time Costco Customer Service?

AspectFull Time Costco Customer ServicePart Time Costco Customer Service
Work HoursTypically 40+ hours per weekFewer hours, usually less than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experience preferredSame as full time; often same requirements
Work EnvironmentConsistent schedule, full access to employee benefitsFlexible schedule, limited benefits
Employer UsageCommon for dedicated customer service rolesUsed for part-time staffing needs

Full Time Costco Customer Service roles involve longer hours, full benefits, and a consistent schedule, ideal for those seeking stable employment. Part Time roles offer flexibility with fewer hours and limited benefits, suitable for students or those needing supplemental income. Both roles require similar credentials and work in the same environment within Costco's customer service team.

What are the most common challenges faced by full-time Costco customer service employees and how can they be managed?

Full-time Costco Customer Service employees often encounter challenges such as managing high volumes of customer inquiries, resolving complex issues efficiently, and maintaining a positive attitude during busy periods. These challenges can be managed by developing strong communication skills, staying organized, and collaborating closely with team members and supervisors. Costco provides robust training and encourages teamwork, which helps employees handle stressful situations and deliver excellent service. Additionally, learning company policies and product information thoroughly can empower employees to assist customers more confidently and effectively.
What cities are hiring for Full Time Costco Customer Service jobs? Cities with the most Full Time Costco Customer Service job openings:
What are the most commonly searched types of Costco Customer Service jobs? The most popular types of Costco Customer Service jobs are:
What states have the most Full Time Costco Customer Service jobs? States with the most job openings for Full Time Costco Customer Service jobs include:
Full Time Costco Customer Service jobs near you

Servicing - Customer Care Specialist

Customer Service

Warren, MI • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

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Job description

Position Summary

We are seeking a customer-focused Customer Care Servicing Specialist to join our Mortgage Servicing team. In this role, you will serve as a primary point of contact for homeowners and servicing partners, providing exceptional customer service while assisting with mortgage servicing inquiries, account maintenance, and issue resolution.

The ideal candidate enjoys helping others, communicates effectively, and thrives in a fast-paced environment. Previous experience in mortgage servicing, customer service, call center operations, financial services, or banking is highly valued.


Responsibilities

  • Serve as the primary point of contact for borrowers and servicing partners regarding mortgage servicing inquiries.
  • Handle a high volume of inbound and outbound phone calls with professionalism and empathy.
  • Respond to customer emails and written inquiries in a timely manner.
  • Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and general servicing requests.
  • Maintain accurate documentation of all customer interactions within the servicing system.
  • Generate, review, and complete assigned servicing reports.
  • Coordinate with servicing partners and internal departments to resolve account issues efficiently.
  • Cross-train in multiple areas of mortgage servicing to support departmental needs.
  • Maintain compliance with company policies, investor guidelines, and applicable federal and state mortgage servicing regulations.
  • Deliver an exceptional customer experience while meeting quality, productivity, and service-level expectations.


Required Qualifications

  • High school diploma or equivalent.
  • 1+ year of experience in customer service, call center operations, mortgage servicing, banking, financial services, or a related field.
  • Experience handling a high volume of inbound and outbound customer calls.
  • Excellent verbal and written communication skills.
  • Strong customer service, problem-solving, and conflict resolution abilities.
  • Excellent organizational skills with strong attention to detail.
  • Intermediate to advanced Microsoft Excel skills, including formulas, VLOOKUPs, and PivotTables.
  • Proficiency with Microsoft Office (Excel, Word, Outlook).
  • Ability to multitask, prioritize work, and adapt in a fast-paced environment.
  • Self-motivated with a positive attitude and strong work ethic.
  • Full-time, onsite attendance.


Preferred Qualifications

  • Experience in mortgage servicing or mortgage operations.
  • Familiarity with mortgage servicing platforms such as MSP (ICE Mortgage Technology/Black Knight) or similar systems.
  • Knowledge of escrow, mortgage payments, loan servicing, default servicing, or customer account maintenance.
  • Bilingual (English/Spanish) preferred.


Benefits

We offer a comprehensive benefits package to support your health, financial well-being, and professional growth, including:

  • Competitive salary
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) with employer matching
  • Paid time off and paid holidays
  • Paid training and career development
  • Employee Assistance Program (EAP)
  • Wellness initiatives
  • Career advancement opportunities


Why Join Our Team?

We're committed to delivering outstanding service to homeowners while creating a collaborative and supportive work environment for our employees. If you're passionate about helping customers, enjoy solving problems, and want to build a career in the mortgage servicing industry, we'd love to hear from you.


Equal Opportunity Employer

We are an Equal Opportunity Employer committed to fostering an inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.


Disclaimer

The duties and responsibilities described above are intended to describe the general nature of the work performed and are not intended to be an exhaustive list of responsibilities or qualifications. Responsibilities may change based on business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Employment is at will unless otherwise governed by applicable law.


Search Keywords

Customer Care Specialist • Mortgage Servicing • Mortgage Customer Service • Customer Service Representative • Call Center Representative • Mortgage Operations • Loan Servicing • Escrow • Mortgage Payments • Banking • Financial Services • Borrower Support • Account Maintenance • MSP • ICE Mortgage Technology • Black Knight • Microsoft Excel • Customer Support • Mortgage Industry • Mortgage Servicing Specialist