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Costco Customer Service Jobs (NOW HIRING)

Acosta

Manager Business ADW

Issaquah, WA · On-site

$90K - $105K/yr

... strengthening customer relationships-most notably with Costco . This position blends strategic ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Nestlé S.A.

$90 - $130/hr

Customer Development Manager - Costco (Seattle Area) At Nestlé Health Science, we believe that ... Service, shopper and digital teams. * Detailed understanding of the Customers go-to-market model ...

Acosta Sales & Marketing

Manager Business ADW

Issaquah, WA · On-site

$90 - $105/hr

... customer relationships--most notably with Costco . This position blends strategic selling ... Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers ...

Mr. Rooter

Customer Service Representative

Salem, OR · On-site

$19/hr

Vision insurance As a Customer Service Representative, you are a key member in upholding our ... Costco Membership * Celebrate Birthdays and Work Anniversaries * Hours for this position are 40 ...

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Costco Customer Service information

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How much do costco customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for costco customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Costco Customer Service?

A Costco Customer Service job involves assisting members with inquiries, returns, membership services, and general store information. Employees handle customer concerns in-person or over the phone, ensuring a positive shopping experience. They may also help with product questions, payment issues, and resolving complaints. Strong communication skills and a customer-focused attitude are essential for this role.

What are the typical daily responsibilities of a Costco Customer Service?

Costco Customer Service representatives typically start their day assisting members with inquiries, processing returns or exchanges, and resolving product or membership-related concerns. They are responsible for answering phones, providing information about store policies, and supporting other departments during busy periods. The role also includes restocking supplies, maintaining a clean workspace, and occasionally assisting with cash registers or membership sign-ups. Teamwork is essential, as representatives frequently collaborate with colleagues and management to create a positive and efficient shopping experience for members. This variety keeps the job engaging and helps employees develop a broad skill set in retail customer service.

What are the key skills and qualifications needed to thrive in the Costco Customer Service position, and why are they important?

To thrive as a Costco Customer Service representative, you should have strong interpersonal communication skills, problem-solving abilities, and experience working in retail or customer-facing roles. Familiarity with point-of-sale (POS) systems, inventory management software, and company-specific protocols is often required. Exceptional patience, teamwork, and a positive attitude help individuals stand out when serving a diverse customer base and responding to various concerns. These skills are essential for delivering excellent service, maintaining customer satisfaction, and ensuring efficient store operations.

What do you need to do to become a Costco customer service representative?

To become a Costco customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and previous customer service experience. Applying online or in-store and passing a background check are common steps in the hiring process.
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Costco Customer Service jobs near you
Infographic showing various Costco Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Douglas Water

Traverse City, MI

$24/hr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION

Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers.

Reports To

  • Service Manager
  • All Managing Partners

Job Responsibilities

  • Managing customer database
  • Answer phones and respond to customer requests
  • Schedule product deliveries
  • Schedule service calls
  • Working the cash register for walk in customers
  • Update delivery and service call tickets
  • Enter billing into database
  • Running route tickets
  • Opening/Closing store
  • Miscellaneous duties as assigned

Skills and Qualifications

  • Detail oriented
  • Customer service oriented
  • Ability to multi-task
  • Must know how to work a calculator and cash register
  • Must have basic math (adding, subtraction, multiplication and division)
  • Must be able to work rotating Saturdays

Education

  • High School Diploma or GED equivalent required

Compensation Status

  • Hourly (Non-Exempt)
  • $24 per hour, DOE

Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.