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Core Credit Union Jobs (NOW HIRING)

Lake Michigan Credit Union

WI · On-site

Join our talented team at Lake Michigan Credit Union and discover the difference an employer who ... Adhere to and champion our core values of curious minds, collaborative hearts, and continuous ...

Cutoday USA

WI · On-site

Guided by Montana Credit Union's core values of Innovation, Dedication, Empowerment, and Authenticity, this position contributes to operational excellence by protecting the credit union's collateral ...

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$12

$32

$96

How much do core credit union jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for core credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.

What is a core credit union?

A Core Credit Union is a member-owned financial cooperative that provides a range of banking services such as savings accounts, loans, and other financial products. Unlike traditional banks, credit unions are not-for-profit organizations and are governed by their members, who have a say in how the institution is run. The 'core' in Core Credit Union often refers to the central or main credit union serving a specific community, workplace, or group. These institutions focus on serving their members' financial needs, often offering better rates and lower fees compared to larger banks.

What are the key skills and qualifications needed to thrive as a credit union core specialist?

To thrive as a Credit Union Core Specialist, you need a strong understanding of financial operations, data management, and regulatory compliance, often supported by experience in banking or finance. Familiarity with core banking systems (such as Symitar, Fiserv, or Corelation), data analysis tools, and relevant certifications like the CUNA Credit Union Compliance Expert (CUCE) are typically required. Excellent problem-solving, communication, and customer service skills help professionals stand out in this role. These skills ensure efficient system management, regulatory adherence, and high-quality member service in a dynamic financial environment.

What are some common challenges faced by employees working in a core credit union environment?

Employees in a core credit union often face challenges such as adapting to evolving financial regulations, maintaining high standards of member service, and keeping up with advancements in banking technology. Balancing efficiency with personalized service is crucial, as members expect both quick transactions and thoughtful financial guidance. Additionally, teamwork is essential, as staff often collaborate across departments to resolve member issues and implement new products or services. Staying proactive about ongoing training and communication helps address these challenges and fosters a supportive work environment.

What is the difference between Core Credit Union vs Loan Officer?

AspectCore Credit UnionLoan Officer
CredentialsTypically requires a high school diploma or equivalent; some roles may need financial certificationsRequires a high school diploma; certifications like Mortgage Loan Originator (MLO) license may be needed
Work EnvironmentCredit union branches, customer service settings, administrative officesBank branches, lending departments, client meetings, remote work
Industry UsageFinancial services, credit unions, community bankingBanking, mortgage lending, consumer loans

Core Credit Union staff focus on member services, account management, and financial products within credit unions. Loan Officers specialize in evaluating, approving, and managing loan applications, often working closely with members seeking loans. While both roles operate within the financial industry, their responsibilities and required credentials differ, with Loan Officers having a more specific focus on lending processes.

More about Core Credit Union jobs

What cities are hiring for Core Credit Union jobs?

Cities with the most Core Credit Union job openings:

What states have the most Core Credit Union jobs?

States with the most job openings for Core Credit Union jobs include:

What job categories do people searching Core Credit Union jobs look for?

The top searched job categories for Core Credit Union jobs are:

Core Credit Union jobs near you
Infographic showing various Core Credit Union job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Credit Union Call Center Rep - Bi-Lingual Required/Start 11.9.26

Glendale, AZ • On-site

Credit Union West
Commercial Banking • 51 - 200 employees
Learn more about Credit Union Westexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Top Company to Work for in Arizona

Credit Union West has been named a 'Top Company to Work for in Arizona' for the 14th year in a row (2013-2026)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.

Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following:

  • Full-time employees receive 100% paid health, dental & vision insurance
  • Earn incentives up to 15%, depending on position
  • 401K plan with employer matching funds up to 5%
  • Profit Sharing
  • Tuition reimbursement
  • Gym membership reimbursement
  • Paid time off for holidays, vacation, and sick days
  • Credit Union West membership and discounts

Be part of our award-winning team!

MUST BE BILINGUAL IN ENGLISH/SPANISH

STARTS 11/09/26 FOR PAID TRAINING IN GLENDALE, AZ

MUST BE ABLE TO PASS A CREDIT CHECK

POSITION SUMMARY

Enhances the quality of life for our members by embracing the organization's mission and core values. This contact center position will provide an industry leading member service experience. Ensures prompt and accurate service while utilizing a needs-based referral approach that deepens member relationships, trust, and loyalty. This position supports member inquiries, requests, and concerns related to transactions, account information, account maintenance, and digital service channels.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Contact Center Activities – Efficiently and accurately supports a high volume of member phone calls in a courteous, helpful, and professional manner. Observe context and conversational cues and clues to identify product and service solutions to needs that are presented or emerging. Follows member verification procedures and asks questions to mitigate fraud. Responsible for meeting key metrics including service levels, abandon rates, wait times and member service/survey ratings.

• Digital Member Support - Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Establishes member relationships by ensuring responsiveness and regular follow up. Encourages members to adopt digital services.

• Sales and Service – Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Actively engages in open ended conversations with members to identify opportunities to offer the appropriate products and services to meet the members financial needs. Responsible for achieving referral objectives.

• Member Maintenance – Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance from digital channels as well as ground mail. Completes requests in a timely, professional, and skillful manner while ensuring all documentation is accurately stored within applicable credit union systems.

• Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS

EDUCATION: A high school diploma or G.E.D.

EXPERIENCE: 0-1 years of customer service experience, preferably in retail, call centers and/or financial services. Sales experience preferred.

SKILLS & COMPETENCIES

• Live the mission, vision, and core values of the credit union.

• Able to communicate effectively and tactfully with employees and members both orally and in writing.

• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.

• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.

• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).

• Thorough knowledge and understanding of organization's Employee Handbook and policies.

• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

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