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Copier Field Service Technician

Great Falls, MT · On-site

$15 - $22/hr

... Field Service Supervisor and/or Service Manager. · Assist with the placement of copiers or ... Due to the evolving nature of the copier business, this position requires the ability and ...

Ricoh USA, Inc.

Copier Field Technician

San Jose, CA · On-site

$20 - $25/hr

$20.00 - $25.00 per hour Copier Field Technician POSITION PROFILE Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as ...

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How much do copier field service technician jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for copier field service technician in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.64 per hour, depending on experience, location, and employer.

What is a copier field service technician?

Copier Field Service Technicians are professionals who install, maintain, and repair copier machines and related office equipment at client locations. They troubleshoot issues, perform routine maintenance, and ensure that equipment operates efficiently. These technicians may also provide user training, order replacement parts, and keep detailed service records. Their role often requires travel to customer sites and strong problem-solving skills. Good communication and technical abilities are essential for success in this position.

What are the key skills and qualifications needed to thrive as a copier field service technician?

To thrive as a Copier Field Service Technician, you need strong mechanical aptitude, troubleshooting skills, and a high school diploma or technical certification in electronics or a related field. Familiarity with copier and printer diagnostic software, manufacturer service manuals, and basic networking tools is typically required. Excellent customer service, time management, and effective communication are vital soft skills for this role. These skills ensure efficient repair, customer satisfaction, and reliable maintenance of office equipment in varied environments.

What are some common challenges copier field service technicians encounter when servicing equipment at client sites?

Copier Field Service Technicians often face challenges such as diagnosing complex equipment malfunctions, managing time efficiently across multiple service calls, and adapting to a variety of copier brands and models. Additionally, technicians must provide excellent customer service, explaining technical issues in an understandable way to clients who may be frustrated by equipment downtime. Working independently in diverse environments also requires strong problem-solving skills and the ability to stay organized amidst a sometimes unpredictable daily schedule.

What is the difference between Copier Field Service Technician vs Printer Technician?

AspectCopier Field Service TechnicianPrinter Technician
CertificationsTechnician certifications for copiers and imaging equipmentCertifications for printers and related devices
Work EnvironmentOn-site service for copiers in offices and commercial settingsOn-site or repair shop work for printers in various environments
Industry UsageCommonly employed by office equipment service companiesEmployed by printer manufacturers or third-party repair services

The Copier Field Service Technician and Printer Technician roles share similar skills, certifications, and work environments, often overlapping in office equipment repair. However, they specialize in different devices—copiers versus printers—making their expertise distinct but related within the imaging and printing industry.

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Copier Field Service Technician jobs near you
Infographic showing various Copier Field Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,569 per year, or $25.3 per hour.

Copier Field Service Technician

Quality Business Solutions

Parkville, MD • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

**Job Title: ** Copier Field Technician

**Responsibilities: **

1. **Installation: ** Set up and install copier and multifunction printer equipment at customer locations, ensuring proper functionality and user training.

2. **Maintenance: ** Perform routine maintenance on copiers to ensure optimal performance, including cleaning, replacing parts, and updating software.

3. **Repair: ** Diagnose and troubleshooting issues with copiers and printers, providing timely repairs either on-site or in-house as needed.

4. **Customer Service: ** Interact with clients to understand their needs, provide technical support, and educate them on equipment usage and maintenance.

5. **Documentation: ** Maintain accurate records of service calls, repairs, and inventory of parts and supplies used.

6. **Collaboration: ** Work closely with other technicians and sales teams to ensure customer satisfaction and resolve any technical issues.

7. **Staying Updated: ** Keep current with industry trends, new technologies, and product updates to provide informed service.

**Qualifications: **

- High school diploma or equivalent; technical degree or certification preferred.

- Experience in copier repair or a similar technical field.

- Strong troubleshooting and problem-solving skills.

- Excellent communication and customer service skills.

- Ability to work independently and manage time effectively.

- Valid driver's license and reliable transportation.

**Physical Requirements: **

- Ability to lift heavy equipment (up to 50 lbs.) and perform physical tasks such as bending, reaching, and standing for extended periods.

This role often requires a mix of technical expertise and customer interaction, making it essential for the technician to be both skilled and personable.

Company Description

Quality Business Solutions is headquartered in Baltimore, Maryland and is a family-owned and operated business that seeks and recruits the best IT, Sales, Copier Service and Administrative people in the industry.