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Contract Remote Technical Account Manager Jobs in Decatur, GA

Origami Risk LLC

Manager, Account Management

Atlanta, GA · On-site +1

... contract renewals, references, demand generation and customer support health status. * Assesses ... All full-time positions are hybrid, with many eligible to be completely remote * Fully Paid by ...

Origami Risk LLC

Manager, Account Management

Atlanta, GA · On-site +1

... contract renewals, references, demand generation and customer support health status. * Assesses ... All full-time positions are hybrid, with many eligible to be completely remote * Fully Paid by ...

Sinch

Account Manager II

Atlanta, GA · Remote

... technical teams to deliver a seamless customer experience, resolve client needs, and ensure ... This role is primarily remote, but candidates must reside near one of our hub locations for ...

Reserv, Inc.

Account Manager

Atlanta, GA · On-site +1

As an Account Manager (AM) at Reserv, you'll serve as the strategic partner and relationship owner ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

GBG

Account Manager, Gaming

Atlanta, GA · Remote

Partner with Legal to support contract negotiations and successfully close commercial agreements ... Strong ability to simplify and present complex technical solutions in a clear, customercentric ...

Longevity Health Plan

Licensed Account Manager

Atlanta, GA · On-site +1

$100K - $122K/yr

The Account Manager is the main point person of contact for assigned facilities and will coordinate ... Manages SNF contractual relationships and ensures accurate administration of contract terms * Leads ...

Pentair

Key Account Manager - OEM

Atlanta, GA · On-site +1

$92K - $171K/yr

This role is remote when not traveling and does require roughly 30-40% of travel. You will: * Own ... Strong negotiation, presentation, and technical communication skills. Compensation: For this ...

ReSource Pro

Commercial Lines Account Manager

Atlanta, GA · On-site +1

$53K - $91K/yr

The Commercial Lines Account Manager serves as the main point of contact and technical expert on a ... All remote positions are based in the United States, and candidates must reside within the U.S. to ...

ReSource Pro

Commercial Lines Account Manager

Atlanta, GA · Remote

$53K - $91K/yr

The Commercial Lines Account Manager serves as the main point of contact and technical expert on a ... All remote positions are based in the United States, and candidates must reside within the U.S. to ...

ReSource Pro

Commercial Lines Account Manager

Atlanta, GA · Remote

$53K - $91K/yr

The Commercial Lines Account Manager serves as the main point of contact and technical expert on a ... All remote positions are based in the United States, and candidates must reside within the U.S. to ...

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All JobsContract Technical Account JobsContract Remote Technical Account Manager JobsContract Remote Technical Account Manager Jobs in Decatur, GA

Contract Remote Technical Account Manager information

See Decatur, GA salary details

$39.1K

$84.4K

$165K

How much do contract remote technical account manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for contract remote technical account manager in Decatur, GA is $84,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $98,100.00 per year, depending on experience, location, and employer.

What is a Contract Remote Technical Account Manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the key skills and qualifications needed to thrive as a Contract Remote Technical Account Manager, and why are they important?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by Contract Remote Technical Account Managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.
What are popular job titles related to Contract Remote Technical Account Manager jobs in Decatur, GA? For Contract Remote Technical Account Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Contract Remote Technical Account Manager jobs in Decatur, GA look for? The top searched job categories for Contract Remote Technical Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Contract Remote Technical Account Manager jobs? Cities near Decatur, GA with the most Contract Remote Technical Account Manager job openings:
Contract Remote Technical Account Manager jobs near you
Manager, Account Management

Manager, Account Management

Origami Risk LLC

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

The Manager of Account Management is responsible for training, coaching, and motivating a team of strategic and sales focused Senior Account Managers and Account Managers focused on customer retention, revenue growth, relationship growth and operational effectiveness to measure the success of client portfolios. This position also selects, develops, and evaluates colleagues and manages assigned KPIs.


  • Leads a team across multiple verticals, solutions, and geographies. 

  • Supports a team that develops long-lasting relationships with clients by gaining a deep understanding of the client’s needs and what they expect from Origami.

  • Oversees how account managers engage with clients to help solve problems and achieve business goals by building trust and providing strategic and realistic solutions to further leverage Origami.

  • Works closely with the Director of Account Management on communication plans and growth strategies.

  • Helps to prioritize and ensures effective execution of annual account planning across priority accounts.

  • Assists in the continual management of hiring pipeline of Account Managers, including conducting interviews, assessments and providing feedback on candidates.

  • Confirms delivery excellence, client adoption and satisfaction of entitled software and on-going engagements.

  • Engages in high-priority interactions and escalations with clients’ senior leaders.

  • Assesses and reports progress in meeting team objectives and KPIs including aged receivables, contract renewals, references, demand generation and customer support health status.

  • Assesses client and team needs and articulates them internally.

  • Partner with service leaders to ensure customer success delivery and service hour utilization and escalation.

  • Participates in select client stewardship and QBR presentations.

  • Ensures team members receive thorough training and onboarding to gain a deep understanding of Origami’s products and client usage.

  • Provides coaching and oversight of each team member to ensure productivity and quality.

  • Performs team member review, evaluation, and compensation processes.

  • Identifies, provides, and coordinates trainings opportunities for team members to ensure the continual development of sales techniques and skills and knowledge of Origami’s product offerings.

  • Other duties as assigned.

 

  • Bachelors Dress in a business-related field.

  • 7+ years of sales or account management experience in a complex SaaS environment, including 3+ years managing a sales or account management team within a SaaS environment.

  • Demonstrated ability to think critically and execute swiftly.

  • Superior communication and presentation skills.

  • Insurance industry experience preferred.

  • Familiarity with Salesforce CRM.

  • Up to 25% travel required.


  • Medical and Dental coverage available for employees, dependents, domestic partners, and spouses
  • Paid Time Off – Flexible options plus 10 paid company holidays where available**
  • All full-time positions are hybrid, with many eligible to be completely remote
  • Fully Paid by Origami Risk – Vision insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance
  • Generous family leave options—including adoption and foster care placements
  • Pre-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account
  • Retirement Savings – 401(k) with company match up to 4%
  • Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-related complications
  • Education Assistance Program – to help colleagues pursue industry/role-specific certifications
  • Wellness Benefits – reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management
  • Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage
**Flexible PTO not available in California or the UK

Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management.

Founded by industry veterans who recognized the need for risk management technology that was more configurable, intuitive, and scalable, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk; facilitating compliance; improving safety; and helping insurers, MGAs, TPAs, and brokers provide enhanced services that drive results.

A singular focus on client success underlies Origami’s approach to developing, implementing, and supporting our award-winning software solutions. 

Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.

Caution: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with origamirisk.com or talent.icims.com. And to confirm the legitimacy of any recruiting communication, feel free to email transparencycheck@origamirisk.com.

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