ZipRecruiter

Log In

2

Contract Remote Technical Account Manager Jobs in Decatur, GA

ZELIS

Senior Account Manager (REMOTE)

Atlanta, GA · On-site +1

The Sr. Account Manager will have responsibility for overall management of key client relationships to deliver best-in-class service and provide proactive solutions in order to maintain positive ...

Cityview Helicopter Tours

Account Manager

Atlanta, GA · On-site +1

We are looking for a remote account manager to help facilitate communication between our clients and our team The Perfect Fit: * 2+ years of sales and business development experience. Not afraid to ...

ABB

OEM Account Manager

Lilburn, GA · On-site +1

The work model for this role can be remote in the United States. Your role and responsibilities ... Contract negotiations with assigned OEM ensuring favorable terms and conditions while protecting ...

Edens Care LLC

Account Manager

Mableton, GA · Remote

Develop and implement strategies to attract new clients and contracts for staffing and home care ... Strong background in B2B relationship building and account management. Excellent interpersonal ...

Entegris

Principal, Account Manager

Atlanta, GA · On-site +1

$140K - $180K/yr

Partner with Finance, Legal, Pricing, and Contracts to ensure disciplined commercial alignment and ... Demonstrated consultative selling and pipeline development within complex technical environments ...

ravagoamericas

Account Manager - Genesis

Atlanta, GA · Remote

Work with Technical and Customer Service team to ensure customer requirements and satisfaction is ... This position is a remote work-from-home role. Physical Requirements / Demands The physical demands ...

ravagoamericas

Account Manager - Genesis

Atlanta, GA · Remote

Work with Technical and Customer Service team to ensure customer requirements and satisfaction is ... This position is a remote work-from-home role. Physical Requirements / Demands The physical demands ...

Kobie Marketing

Sr. Account Manager

Atlanta, GA · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

GBG

Account Manager, Gaming

Atlanta, GA · Remote

Partner with Legal to support contract negotiations and successfully close commercial agreements ... Strong ability to simplify and present complex technical solutions in a clear, customercentric ...

Reserv, Inc.

Account Manager

Atlanta, GA · On-site +1

As an Account Manager (AM) at Reserv, you'll serve as the strategic partner and relationship owner ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Primo Brands

Senior Account Manager

Atlanta, GA · Remote

$120.18K - $150.11K/yr

Position is remote home based. The ideal candidate would be located in the South-Central region ... Ongoing negotiations of key customer contracts and business development programs and concepts ...

next page

Showing results 1-20

People also search for

All JobsContract Remote Technical Account Manager JobsContract Remote Technical Account Manager Jobs in Decatur, GA

Contract Remote Technical Account Manager information

See Decatur, GA salary details

$39.1K

$84.4K

$165K

How much do contract remote technical account manager jobs pay per year?

As of May 30, 2026, the average yearly pay for contract remote technical account manager in Decatur, GA is $84,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $98,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Remote Technical Account Manager, and why are they important?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by Contract Remote Technical Account Managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is a Contract Remote Technical Account Manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are popular job titles related to Contract Remote Technical Account Manager jobs in Decatur, GA? For Contract Remote Technical Account Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Contract Remote Technical Account Manager jobs in Decatur, GA look for? The top searched job categories for Contract Remote Technical Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Contract Remote Technical Account Manager jobs? Cities near Decatur, GA with the most Contract Remote Technical Account Manager job openings:
Contract Remote Technical Account Manager jobs near you
Senior Account Manager (REMOTE)

Senior Account Manager (REMOTE)

ZELIS

Atlanta, GA • On-site, Remote

Full-time

Posted 10 days ago

Zelis rating

7.1

Company rating: 7.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

137th of 183 rated software companies

Job description

Company Description
Zelis is a healthcare information technology company and market-leading provider of end-to-end healthcare claims cost management and payment solutions.
Inc.5000 award winner: One of the fastest growing privately held companies in the US!
Ranked #1 by NJ Biz as the Fastest Growing Company in NJ!
Company Background
Zelis Healthcare is a market-leading healthcare technology company providing integrated healthcare cost management and payments solutions including network analytics and design, network access and cost management, claims cost management and electronic payments to payers, healthcare providers and consumers in the medical, dental and workers' compensation markets nationwide. Zelis Healthcare is backed by Parthenon Capital Partners.
Job Description
The Zelis Purpose
We founded Zelis to help control the rising cost of healthcare and make healthcare more affordable for all of us.
Position Overview:
The Sr. Account Manager will have responsibility for overall management of key client relationships to deliver best-in-class service and provide proactive solutions in order to maintain positive client relationships and assist in growing client business. The Sr. Account Manager will work closely with Sales as well as Account Management leadership on any sales opportunities for existing clients as the relationship is held by the Account Manager. The Sr. Account Manager will work closely with Account Management leadership in the overall management of the account management function and maximize client relationships.
Key Responsibilities
  • Build and maintain outstanding partnerships with key client accounts; create and maintain robust account plans in order to maximize understanding of account as well as the relationship that can be cultivated
  • Analyze performance results for trending analysis and opportunity relating to key client/revenue accounts
  • Perform stewardship meetings & proactively identify upsell opportunities as well as opportunities to enhance client satisfaction
  • Identify education and training opportunities to key client accounts as needed
  • Working with Sales, identify upsell and cross-sell opportunities for new products & services to key assigned clients; partner with internal resources to advance and nurture the Sales opportunities
  • Participate and support ZELIS RFP processes/procedures as needed
  • Advise senior level management on client issues; seek guidance, as needed, to develop internal and external solutions, as applicable.
  • Maintain awareness of and ensure adherence to ZELIS standards regarding privacy

Qualifications
Preferred Experience / Qualification
  • 5+ years' experience working in a healthcare or healthcare IT account management and/or similar role.
  • Health Plan/TPA or Payer experience strongly desired but not required
  • Dynamic interpersonal skills that will enable developing a strong rapport with clients and with internal stakeholders to achieve maximized results and client satisfaction.
  • Ability to clearly communicate with the client and internal ZELIS stakeholders.
  • The sense of urgency; ability to multi-task.
  • Thorough knowledge of Excel and other MS Suite products.
  • Thorough knowledge of Salesforce
  • Has developed knowledge of the assigned client base
  • Demonstrated ability to retain, upsell and maximize existing service lines
  • Demonstrated ability to introduce new product lines to clients

Education:
BS Degree preferred but not required
WORK ENVIRONMENT:
  • Travel requirements to (primarily) domestic destinations should not exceed 30%.
  • A standard work week exists but with the understanding that additional time/effort outside of the usual parameters can/will occur based upon the overall needs of the integration, where deadlines exist and when necessary due to the needs of the integration team.
  • A standard business environment exists with moderate noise levels.
  • Ability to lift and move approximately thirty (30) pounds on a non-routine basis.
  • Ability to sit for extended periods of time.

Additional Information
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Videos To Watch
https://youtu.be/V7ssN91CuSA
https://youtu.be/tWNBF_juD8U

Apply