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Contract Remote Technical Account Manager Jobs in Decatur, GA

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Manage complex contract negotiations, ensuring terms benefit the company while supporting cross ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Manage complex contract negotiations, ensuring terms benefit the company while supporting cross ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Manage complex contract negotiations, ensuring terms benefit the company while supporting cross ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Manage complex contract negotiations, ensuring terms benefit the company while supporting cross ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Manage complex contract negotiations, ensuring terms benefit the company while supporting cross ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

Raymond

Federal Client Account Manager

Conyers, GA · On-site +1

... Remote (Hybrid options available) About Raymond: We are a progressive, forward-thinking ... Support oversight of federal programs and contracts to ensure successful execution and client ...

Honeywell

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

... account management and strategic planning. You'll work out of our A tlanta, GA location on a remote ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...

Honeywell

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

... account management and strategic planning. You'll work out of our A tlanta, GA location on a remote ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...

Honeywell

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

... account management and strategic planning. You'll work out of our A tlanta, GA location on a remote ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...

Honeywell

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

... account management and strategic planning. You'll work out of our A tlanta, GA location on a remote ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...

Honeywell

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

... account management and strategic planning. You'll work out of our A tlanta, GA location on a remote ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...

Honeywell

Lead Account Manager - REMOTE

Atlanta, GA · On-site +1

... account management and strategic planning. You'll work out of our A tlanta, GA location on a remote ... Collaborate with cross-functional teams including sales, marketing, and technical support to ...

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All JobsContract Technical Account JobsContract Remote Technical Account Manager JobsContract Remote Technical Account Manager Jobs in Decatur, GA

Contract Remote Technical Account Manager information

See Decatur, GA salary details

$39.1K

$84.4K

$165K

How much do contract remote technical account manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for contract remote technical account manager in Decatur, GA is $84,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $98,100.00 per year, depending on experience, location, and employer.

What is a Contract Remote Technical Account Manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the key skills and qualifications needed to thrive as a Contract Remote Technical Account Manager, and why are they important?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by Contract Remote Technical Account Managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.
What are popular job titles related to Contract Remote Technical Account Manager jobs in Decatur, GA? For Contract Remote Technical Account Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Contract Remote Technical Account Manager jobs in Decatur, GA look for? The top searched job categories for Contract Remote Technical Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Contract Remote Technical Account Manager jobs? Cities near Decatur, GA with the most Contract Remote Technical Account Manager job openings:
Contract Remote Technical Account Manager jobs near you

Sr Technical Account Manager, Enterprise

Axon

Atlanta, GA • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

14th of 156 rated electronics manufacturers

Job description

Your Impact

The Technical Account Manager will own the day-to-day relationship with one of Axon's key customers to a build long-term, strategic partnership. As the main point of contact for your customers, you will be looked upon to provide best practices and technical expertise to help your stakeholders achieve their operational goals using Axon's products. You will also work closely with multiple cross-functional teams by providing invaluable insight into your customer's needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customer more efficient and more confident within their daily workflows.

What You'll Do

Location: Hybrid Atlanta, Georgia (3-5 days onsite)
Reports to: Director of Professional Services, Enterprise

  • Achieve mastery of all Axon technologies / products, specifically Fusus, body cameras and Draft One
  • Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with VP-level audiences within your account
  • Use leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner
  • Manage customer expectations, keeping customers satisfied and expectations realistic
  • Provide up to tier-2 technical support
  • Provide overall project management of the core deployment plan engaging with 3rd party integrators and the client
  • Remain organized and focused on removing obstacles through creativity and adaptation to rapidly changing circumstances
  • Develop relationships with key partners across Axon to solve problems and successfully deploy the Axon products
  • Where possible, improve or develop technical documentation to ease understanding and usage of our products and services
  • Communicate customer feedback across multiple teams and divisions within Axon to drive product development and improvement
  • Maintain customer confidence, especially in high-pressure situations
What You Bring
  • Bachelor's Degree or equivalent work experience
  • 7+ years of experience working with Major City or Enterprise-level customers
  • Proven track record of successfully managing customer relationships and technical projects
  • Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage
  • Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
  • Ability to articulate at a technical level appropriate to the circumstance - i.e. for clients with varying levels of IT knowledge and skillset
  • Unmatched analytical, strategic and creative problem-solving skills
  • Excellent interpersonal skills with strong written and verbal communication
  • Detail oriented with excellent organizational and time management skills
  • Demonstrated ability to deal with change and excel in high-stress situations

Preferred Qualifications

  • JIRA, and Microsoft Dynamics knowledge
  • Knowledge of CCTV, VMS, and IP cameras
  • Experience working closely with a sales and support team
  • Experience working and supporting law enforcement or other governmental agencies
  • Experience in networking and telecommunications
Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

 

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