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Contract Remote Technical Account Manager Jobs in Decatur, GA

Protecht Group

Technical Account Manager

Atlanta, GA · Remote

About the Role We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base. You will own a portfolio of customers, acting as a trusted ...

Protecht Group

Technical Account Manager

Atlanta, GA · On-site +1

About the Role We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base. You will own a portfolio of customers, acting as a trusted ...

Sharecare

Sr. Account Manager - Remote

Atlanta, GA · On-site +1

Collaborate with internal departments to resolve customer issues including resolution of technical ... Contract Renewal: * Participate in pre-renewal internal strategy meetings to discuss customer ...

Sharecare

Sr. Account Manager - Remote

Atlanta, GA · Remote

Collaborate with internal departments to resolve customer issues including resolution of technical ... Contract Renewal: * Participate in pre-renewal internal strategy meetings to discuss customer ...

BCD Travel

Global Account Manager

Atlanta, GA · Remote

$83K - $113K/yr

Grow, connect, collaborate and celebrate with our global team Global Account Manager (Remote) Full time, United States In this role, you will be responsible for client retention, contract negotiation ...

BCD Travel

Global Account Manager

Atlanta, GA · Remote

$85K - $105K/yr

Grow, connect, collaborate and celebrate with our global team Global Account Manager (Remote) Full time, United States In this role, you will be responsible for client retention, contract negotiation ...

Elevate Global

Account Manager (Remote)

Atlanta, GA · Remote

$60K - $68K/yr

THE ROLE The Account Manager will drive the day-to-day program delivery for a specific large-scale client project within our business. Reporting directly to the Account Director, the Account Manager ...

Raymond

Federal Client Account Manager

Conyers, GA · On-site +1

... Remote (Hybrid options available) About Raymond: We are a progressive, forward-thinking ... Support oversight of federal programs and contracts to ensure successful execution and client ...

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Contract Remote Technical Account Manager information

See Decatur, GA salary details

$39.1K

$84.4K

$165K

How much do contract remote technical account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for contract remote technical account manager in Decatur, GA is $84,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $98,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Remote Technical Account Manager, and why are they important?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by Contract Remote Technical Account Managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is a Contract Remote Technical Account Manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are popular job titles related to Contract Remote Technical Account Manager jobs in Decatur, GA? For Contract Remote Technical Account Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Contract Remote Technical Account Manager jobs in Decatur, GA look for? The top searched job categories for Contract Remote Technical Account Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Contract Remote Technical Account Manager jobs? Cities near Decatur, GA with the most Contract Remote Technical Account Manager job openings:
Contract Remote Technical Account Manager jobs near you

Technical Account Manager

Protecht Group

Atlanta, GA • Remote

Full-time

Posted 10 days ago

Job description

About VISO TRUST

VISO TRUST is a venture-backed, high-growth B2B SaaS company transforming how enterprises manage third-party risk. Our AI-native platform replaces legacy, questionnaire-based TPRM processes by analyzing vendor artifacts directly, enabling organizations to perform faster, higher-confidence risk assessments at scale.

Trusted by leading enterprises globally, we deliver faster assessment cycles, stronger vendor engagement, and real-time visibility into third- and fourth-party risk. As part of the Protecht Group, a global leader in risk management, we are redefining how modern security and risk teams operate.

About You

You are a customer-focused, technically savvy professional who thrives in fast-paced, high-growth environments. You take ownership of outcomes, build genuine relationships, and bring a consultative mindset to every customer interaction.

You are equally comfortable engaging with senior stakeholders and working closely with technical teams, and you have a passion for helping customers realize measurable value from complex SaaS solutions.

About the Role

We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base. You will own a portfolio of customers, acting as a trusted advisor and strategic partner as they modernize and mature their third-party risk management programs.

This is a highly cross-functional role where you will collaborate with Sales, Product, and Engineering while guiding customers through onboarding, adoption, and ongoing value realization.

What You’ll Do

  • Own the post-sale customer lifecycle for a portfolio of enterprise accounts
  • Build strong, trusted relationships across technical and executive stakeholders
  • Drive product adoption, engagement, and long-term customer success
  • Guide customers through onboarding, integrations, and ongoing service delivery
  • Identify and execute on renewal and expansion opportunities in partnership with Sales
  • Analyze usage data and customer trends to surface insights and optimization opportunities
  • Act as the voice of the customer by sharing feedback and influencing product direction
  • Manage support issues and coordinate with internal teams to ensure timely resolution
  • Position yourself as a trusted advisor in Cyber Risk and TPRM best practices

What You Bring

  • 4+ years of experience in Technical Account Management, Customer Success, or similar roles in B2B SaaS
  • Experience working with enterprise customers and managing a portfolio of accounts
  • Strong understanding of cybersecurity, risk management, GRC or TPRM domains
  • Proven ability to build relationships with both technical users and executive stakeholders
  • Analytical mindset with the ability to translate data into actionable insights
  • Experience managing customer lifecycles, including renewals and expansion
  • Excellent communication, organization, and problem-solving skills
  • A proactive, ownership-driven approach in a dynamic environment

Why VISO

At VISO, our people are our greatest asset. We operate with transparency, move quickly, and empower our team with real ownership and direct access to leadership.

You’ll have the opportunity to shape how we grow, contribute to a category-defining platform, and play a critical role in helping global organizations transform how they manage risk.

We are committed to rewarding great work and creating an environment where ambitious, high-performing individuals can thrive.

VISO TRUST is now part of the Protecht Group, a global leader in risk management solutions. Together, we provide a comprehensive platform for managing risk across the enterprise, helping organizations move faster while maintaining strong security and regulatory standards.

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