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Contract Production Support Engineer Jobs in Ohio

JBM Packaging

Manufacturing Support Engineer

Lebanon, OH · On-site

POSITION PURPOSE The Manufacturing Support Engineer is responsible for improving the performance ... contract packaging environment where priorities can shift quickly. * Balance day-to-day production ...

JBM Packaging

Manufacturing Support Engineer

Lebanon, OH

$80K - $90K/yr

POSITION PURPOSE The Manufacturing Support Engineer is responsible for improving the performance ... contract packaging environment where priorities can shift quickly. * Balance day-to-day production ...

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Contract Production Support Engineer information

What is the difference between Contract Production Support Engineer vs Contract Manufacturing Engineer?

AspectContract Production Support EngineerContract Manufacturing Engineer
CredentialsTypically requires engineering degree, relevant certifications, and industry-specific knowledgeSimilar credentials, often with additional manufacturing process certifications
Work EnvironmentSupports production lines, troubleshooting, and process improvements in manufacturing facilitiesDesigns and optimizes manufacturing processes, often involved in plant setup and scaling
Employer & Industry UsageUsed by manufacturing companies to ensure smooth production operationsUsed in manufacturing firms to develop and improve production methods
Search & Comparison IntentOften compared for troubleshooting and support roles in productionCompared for process design and optimization roles

The Contract Production Support Engineer focuses on maintaining and troubleshooting existing production lines, ensuring smooth operations. In contrast, the Contract Manufacturing Engineer is involved in designing, developing, and improving manufacturing processes. Both roles require similar technical credentials and are integral to manufacturing industries, but they serve different stages of the production lifecycle.

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Contract Production Support Engineer jobs near you

Salesforce Production Support Engineer

Techvilla Solutions

Orange, OH

Full-time

Posted 23 days ago

Job description

We are seeking a Salesforce Production Support Engineer with 3+ years of experience in Salesforce development, integration, and production support. The ideal candidate will have strong expertise in Apex, Lightning technologies, Salesforce integrations, data migration, and troubleshooting, along with experience in Banking and Financial Services.

Roles and Responsibilities

  • Provide production support for Salesforce applications, troubleshoot incidents, and resolve issues within defined SLAs.

  • Develop and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Aura, Flows, Force.com, and asynchronous processing.

  • Support integrations, data migration, and Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud, and Partner Communities.

  • Work with Salesforce CPQ, nCino, CRMA, and AI capabilities as applicable.

  • Analyze complex production issues, perform root cause analysis (RCA), and implement solutions to improve system performance and availability.

  • Troubleshoot Salesforce Governor Limits and performance issues using tools such as ApexGuru and Scale Center.

  • Review code and technical designs and recommend Salesforce development and implementation best practices.

  • Translate business and user requirements into scalable, high-quality Salesforce solutions.

  • Identify potential system improvements and proactively contribute to automation and continuous improvement initiatives.

  • Create and maintain technical documentation, system playbooks, and support procedures.

  • Lead or contribute to requirements, design, and code reviews for complex Salesforce solutions.

  • Collaborate with business stakeholders, LOBs, customers, internal teams, and third-party partners to resolve issues and deliver solutions.

  • Support manual operational activities when required to maintain service continuity.

  • Participate in meetings, provide development status, and ensure deliverables are completed on time and according to specifications.

  • Work effectively with globally distributed teams across multiple time zones.

Required Skills & Qualifications

  • 3+ years of Salesforce development, integration, and production support experience.

  • Strong hands-on experience with Apex, LWC, Aura, Flows, Force.com, asynchronous processing, and Salesforce integrations.

  • Experience with data migration, CRMA, AI, Salesforce CPQ, and nCino.

  • Strong knowledge of Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud, and Partner Communities.

  • Experience in Banking and Financial Services, preferably with knowledge of loan lifecycle, sales, and marketing processes.

  • Strong understanding of Salesforce data modeling, security, customization, integrations, and performance optimization.

  • Experience troubleshooting Governor Limits, performance issues, and complex Salesforce exceptions.

  • Strong analytical, troubleshooting, and root cause analysis skills.

  • Excellent communication and collaboration skills with business and technical stakeholders.

  • Ability to work independently, manage priorities, and deliver within defined SLAs.

  • Strong understanding of Salesforce development best practices, code quality, and technical design standards.

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