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Contract Patient Access Manager Jobs (NOW HIRING)

Columbia University

Patient Access Manager

New York, NY · On-site

$75K - $95K/yr

Position Summary The Patient Access Manager is responsible for the operational management of modality-specific patient access and call center scheduling functions supporting the Columbia Doctors ...

Columbia University

Patient Access Manager

New York, NY · On-site

$75K - $95K/yr

Position Summary The Patient Access Manager is responsible for the operational management of modality-specific patient access and call center scheduling functions supporting the Columbia Doctors ...

Columbia University

Patient Access Manager

New York, NY · On-site

$75K - $95K/yr

Position Summary The Patient Access Manager is responsible for the operational management of modality-specific patient access and call center scheduling functions supporting the Columbia Doctors ...

The US Oncology Network

Patient Access Manager

Eugene, OR · On-site

$64K - $105K/yr

Overview Patient Access Manager Willamette Valley Cancer Institute and Research Center is searching for a Patient Access Manager. This individual oversees operational activities at practice and ...

Emerus

Patient Access Manager

West Grove, PA · On-site

The Patient Access Manager is responsible for leading all daily patient access operations, site-specific oversight of medical records management activities and day-to-day oversight of the dietary ...

R1

Patient Access Manager

Rutherfordton, NC · On-site

$65K - $81K/yr

As a Patient Access Manager , you'll lead a high-impact team responsible for one of the most critical parts of the patient journey-registration and access. This is a key leadership role where you'll ...

Emerus

Patient Access Manager

San Antonio, TX · On-site

Position Overview The Patient Access Manager is responsible for leading all daily patient access operations, site-specific oversight of medical records management activities and day-to-day oversight ...

Borland Groover

Patient Access Manager

Jacksonville, FL · On-site

Oversee Patient Access Operations managing the daily operations of patient registration and scheduling, ensuring accuracy in demographic and insurance data collection. * Lead and manage the patient ...

Emerus

Patient Access Manager

San Antonio, TX · On-site

Position Overview The Patient Access Manager is responsible for leading all daily patient access operations, site-specific oversight of medical records management activities and day-to-day oversight ...

R1

Patient Access Manager

Rutherfordton, NC · On-site

$65K - $81K/yr

As a Patient Access Manager , you'll lead a high-impact team responsible for one of the most critical parts of the patient journey-registration and access. This is a key leadership role where you'll ...

Emerus

Patient Access Manager

West Grove, PA

Position Overview The Patient Access Manager is responsible for leading all daily patient access operations, site-specific oversight of medical records management activities and day-to-day oversight ...

Insight

Patient Access Manager

Chicago, IL · On-site

$65K - $80K/yr

The Manager, Patient Access is responsible for ensuring that all staff operate on an informed ... Ensures information remains current with Insight's HMO/PPO list of contracts and service ...

The US Oncology Network

Patient Access Manager

Eugene, OR · On-site

$64K - $105K/yr

Overview Patient Access Manager Willamette Valley Cancer Institute and Research Center is searching for a Patient Access Manager. This individual oversees operational activities at practice and ...

Insight

Patient Access Manager

Chicago, IL · On-site

$65K - $80K/yr

The Manager, Patient Access is responsible for ensuring that all staff operate on an informed ... Ensures information remains current with Insight's HMO/PPO list of contracts and service ...

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How much do contract patient access manager jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for contract patient access manager in the United States is $37.61, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.26 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Contract Patient Access Managers in coordinating with healthcare providers and payers?

Contract Patient Access Managers often face the challenge of navigating complex approval processes and varying reimbursement policies across different healthcare providers and insurance companies. They must build strong relationships while ensuring all compliance and documentation requirements are met. Effective communication and problem-solving skills are essential, as delays or miscommunications can impact patient treatment timelines. Additionally, adapting to rapidly changing healthcare regulations and payer requirements is a key part of the role.

What are the key skills and qualifications needed to thrive as a Contract Patient Access Manager, and why are they important?

To thrive as a Contract Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, typically supported by a bachelor’s degree in healthcare or business. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is essential. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and ensuring seamless patient experiences. These skills and qualities are vital for optimizing patient flow, maximizing revenue, and maintaining regulatory compliance in healthcare facilities.

What is a Contract Patient Access Manager?

A Contract Patient Access Manager is a professional who manages patient access operations for healthcare facilities on a contract basis, rather than as a full-time employee. Their responsibilities typically include overseeing patient admissions, insurance verification, registration, and ensuring smooth communication between patients, providers, and payers. These managers help streamline patient intake processes, improve patient satisfaction, and ensure compliance with healthcare regulations. They may work for hospitals, clinics, or third-party vendors and are often hired to support short-term projects or fill gaps in staffing.
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Contract Patient Access Manager jobs near you
Infographic showing various Contract Patient Access Manager job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 19% Part Time, and 10% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $78,225 per year, or $37.6 per hour.
Patient Access Manager

Patient Access Manager

Columbia University

New York, NY • On-site

$75K - $95K/yr

Full-time

Posted 22 days ago

Job description

  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 35
  • Standard Work Schedule:
  • Building:
  • Salary Range: 75,000-95,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Patient Access Manager is responsible for the operational management of modality-specific patient access and call center scheduling functions supporting the Columbia Doctors NewYork-Presbyterian Imaging (CDNYPI) and Columbia Doctors NewYork-Presbyterian Advanced Imaging (CNYPAI) joint ventures. The role oversees a team of patient access representatives responsible for scheduling imaging appointments, providing patient instructions, and ensuring accurate registration and scheduling workflows for an assigned imaging modality.
Working within the Department of Radiology's modality-based call center structure, the Manager ensures consistent scheduling practices, high-quality patient service, and accurate communication of exam preparation requirements. The position monitors call center performance and scheduling trends to identify barriers to patient access and collaborates with the Director, Patient Access & Experience and operational partners to implement workflow and access improvements.
This position will oversee Interventional Radiology patient access.
Responsibilities
  • Call Center Operations & Team Management
    • Supervise the daily operations of a modality-specific patient access team responsible for scheduling imaging appointments across multiple locations.
    • Monitor call center service levels, call volumes, abandonment rates, and staff productivity to ensure performance targets are met.
    • Provide coaching, training, and ongoing support to patient access representatives to maintain high levels of scheduling accuracy and customer service.
    • Conduct quality assurance reviews of scheduling interactions to ensure adherence to departmental protocols and communication standards.
    • Develop staff schedules and coverage plans to ensure adequate call center staffing during peak call periods and operational needs.
    • Maintain modality-specific knowledge of exam protocols, preparation requirements, and scheduling workflows to support staff and ensure accurate patient guidance.

    Scheduling Operations & Access Monitoring
    • Oversee scheduling workflows for the assigned imaging modality to ensure efficient utilization of appointment capacity.
    • Monitor appointment availability, scheduling accuracy, and template utilization to support timely patient access to imaging services.
    • Identify operational barriers to scheduling based on call center observations, appointment availability patterns, and patient inquiries.
    • Escalate access issues and recommend scheduling workflow improvements to the Director, Patient Access & Experience.
    • Collaborate with clinical and site operations leadership to ensure scheduling practices align with operational capacity and clinical protocols.

    Quality Assurance & Patient Experience
    • Ensure consistent, high-quality service delivery across all patient access interactions.
    • Monitor patient complaints, scheduling errors, and service escalations and implement corrective actions when necessary.
    • Reinforce standardized patient preparation instructions and communication practices to minimize patient confusion and no-shows.
    • Support departmental patient experience initiatives by identifying trends in patient feedback related to scheduling and access.
    • Promote a patient-centered culture focused on service excellence and accountability.

    Front-End Registration & Revenue Cycle Coordination
    • Ensure patient demographic and insurance information collected during scheduling is accurate and complete.
    • Ensure scheduling staff follow established workflows for insurance verification, medical necessity checks, and financial clearance requirements.
    • Collaborate with revenue cycle teams to resolve front-end issues that may impact billing accuracy or claim submission.
    • Reinforce departmental policies and Epic scheduling standards among patient access staff.

    Operational Reporting & Process Improvement
    • Track call center and scheduling performance metrics and report operational trends to the Director, Patient Access & Experience.
    • Use data from call center operations and scheduling activity to identify opportunities for process improvements.
    • Participate in departmental initiatives focused on improving patient access, operational efficiency, and patient experience.

Minimum Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum of 4 years of experience in healthcare operations, patient access, scheduling, or ambulatory practice management.
  • At least 2 years of supervisory or team leadership experience.

Preferred Qualifications
  • Five years of experience in healthcare operations, patient access, scheduling, or ambulatory practice management.
  • Experience in radiology, imaging services, or ancillary healthcare operations.
  • Experience working in an academic medical center or hospital/physician joint venture environment.
  • Familiarity with Epic scheduling systems such as Radiant or Cadence.
  • Experience supervising call center or centralized scheduling teams.

Other Requirements
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent communication and interpersonal skills.

Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.

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