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Contract Internal Ombudsman Jobs (NOW HIRING)

Sharp Decisions

Call Center Specialist

Washington, DC · On-site

$33.75/hr

C. 20049 Contract of 12 months with possible extension This role is responsible for resolving ... The position has significant internal and external visibility and requires sound judgment ...

Highline Public Schools

SCHOOL NURSE

Seattle, WA · On-site

$71K - $140K/yr

Contract ( * Continuing or Non-Continuing contracts based on organizational requirements ... Individual positions may be filled via one the following processes: external hires, internal hires ...

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Contract Internal Ombudsman information

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How much do contract internal ombudsman jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for contract internal ombudsman in the United States is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.33 per hour, depending on experience, location, and employer.

Is it hard to become an ombudsman?

Becoming a Contract Internal Ombudsman typically requires relevant experience in conflict resolution, ethics, or compliance, along with strong communication and investigative skills. Many roles prefer candidates with a background in law, human resources, or related fields, and some certifications in mediation or ethics can be beneficial. The difficulty varies depending on the organization and the level of experience required.

What is the difference between Contract Internal Ombudsman vs Contract Compliance Officer?

AspectContract Internal OmbudsmanContract Compliance Officer
CredentialsTypically requires conflict resolution, communication, and ethics training; certifications like Certified Ombudsman are commonRequires knowledge of contract law, compliance standards; certifications like Certified Compliance & Ethics Professional (CCEP) are common
Work EnvironmentHandles internal disputes, provides confidential mediation within organizationsMonitors and enforces contract adherence, audits, and compliance activities
Employer & IndustryUsed across various industries, especially in organizations with internal dispute resolution needsPrimarily in corporate, government, and healthcare sectors with contractual obligations

The Contract Internal Ombudsman focuses on resolving internal conflicts and mediating disputes, while the Contract Compliance Officer ensures contractual adherence and regulatory compliance. Both roles require specialized knowledge but serve different functions within organizations.

How to become an internal ombudsman?

To become an internal ombudsman, candidates typically need a bachelor's degree in fields like law, business, or human resources, along with strong communication and conflict resolution skills. Relevant experience in compliance, ethics, or organizational management is often required, and some roles may prefer or require certification such as the Certified Ombudsman Professional (COP). Gaining experience in dispute resolution and understanding organizational policies are also important steps in preparing for this role.

How do you get a job as an ombudsman?

To become a contract internal ombudsman, candidates typically need a background in conflict resolution, ethics, or law, along with strong communication and investigative skills. Relevant experience in human resources, compliance, or organizational management can be beneficial, and some roles may require certifications such as Certified Ombudsman or related credentials.

Is being an ombudsman a good job?

A contract internal ombudsman is a role focused on addressing organizational concerns, ensuring compliance, and promoting ethical practices. It requires strong communication, problem-solving skills, and often involves confidential investigations. The job can be rewarding for those interested in conflict resolution and organizational integrity but may involve handling sensitive issues and maintaining neutrality.
What are the most commonly searched types of Internal Ombudsman jobs? The most popular types of Internal Ombudsman jobs are:
What states have the most Contract Internal Ombudsman jobs? States with the most job openings for Contract Internal Ombudsman jobs include:
What job categories do people searching Contract Internal Ombudsman jobs look for? The top searched job categories for Contract Internal Ombudsman jobs are:
Contract Internal Ombudsman jobs near you
Infographic showing various Contract Internal Ombudsman job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $57,583 per year, or $27.7 per hour.
Long Term Care Ombudsman Lead

Long Term Care Ombudsman Lead

LIFESPAN OF GREATER ROCHESTER INC

Rochester, NY • Hybrid

$24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Provides ombudsman program advocacy services to residents of facilities across multiple sites and counties.

  • Recruits, trains, evaluates, and supervises volunteers to ensure compliance with state certification, training, and documentation requirements.

  • Prepares documentation for audits, monitoring visits, and corrective actions and implements process improvements to address compliance risks.

Job description

Description

Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are a great place to work where staff can grow personally and professionally in a supportive and inclusive environment.


STATUS: Full-time 37.5 hours a week

HOURLY RATE: Up to $24.00 per hour


SUMMARY

Supports daily operation of the NYS Long Term Care Ombudsman Program in Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Wyoming, and Yates Counties. Implements strategic objectives to achieve the program's goals and coordinates the program's volunteer recruiting, training, performance evaluation, and recognition activities as assigned by the Program Manager. Advocates for and educates about long term care residents' rights in the region.


DUTIES AND RESPONSIBILITIES

Program Operations & Decision-Making

Independently provides ombudsman program advocacy services to residents of facilities across multiple sites and counties

Applies Program and Agency policy and procedure requirements to resolve operational issues

Makes judgment calls that directly affect service delivery, compliance, and risk exposure

Serves as de facto operational lead when the Program Manager is unavailable


Supervision & Workforce Management

Recruits, trains, and evaluates volunteers

Provides corrective feedback, performance guidance, and remediation to volunteers

Ensures compliance with state certification, training, and documentation requirements for volunteers

Acts as first-line supervisor for day-to-day performance issues for volunteers


Compliance, Risk, and Audit Responsibility

Ensures program compliance with federal, state, and contract requirements

Prepares documentation for audits, monitoring visits, and corrective actions

Identifies systemic compliance risks and implements corrective measures

Interacts directly with state or external oversight entities


Stakeholder & External Relations

Represents the program to facilities, partners, state agencies, and community stakeholders

Resolves conflicts involving residents, families, and administrators

Provides authoritative guidance on program policy and residents' rights

Maintains ongoing working relationships critical to program credibility


Training, Systems, and Process Development

Trains others on policies, procedures, data systems, and compliance requirements

Identifies gaps in workflows and implements process improvements

Creates or refines tools, tracking systems, and documentation standards

Ensures consistency across staff/volunteers in multiple locations


Scope, Complexity, and Accountability

Manages complex, multi-county and multi-site program service delivery

Balances competing priorities between compliance and service delivery

Holds responsibility for outcomes that directly affect funding, reputation, and programmatic standing

Requirements

QUALIFICATIONS

Education

Bachelor's degree in social work or a related human services area. Master's degree a plus.
 

Experience

Minimum two years' experience in human services agency, health care or long-term care setting. 


PHYSICAL AND MENTAL REQUIREMENTS

Excellent verbal and written communication skills.

Detail-oriented, organized, and able to multi-task in a busy environment.

Maintains composure under strict deadlines and difficult situations.

Able to work in a multi-cultural environment.

Has reliable transportation and can travel within region to assigned facilities.

Proficient working with Microsoft Office.


Lifespan offers great benefits including:

If working 37.5 hours, the following benefits are available

Vacation (21 days)

Sick (10 days)

Personal Time (3 Days)

Holidays (11)

Medical Insurance (3 options)

Dental Insurance (2 options)

Vision (2 options)

Flexible Spending Account

Health Savings Account with company contribution

403(b) Retirement Program

Hybrid Work Schedule may be available after successfully completing the probationary period

If working less than 37.5 hours, accrued time is pro-rated.


Salary/Hourly Rate

Multiple factors will be considered for salary/hourly determination including, years of relevant service, skills required, education, and internal equity,


Lifespan is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, gender identity/expression or any other protected characteristic. Lifespan will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical and mental limitations of qualified employees and applicants with disabilities.

Deadline to Apply: Open until Filled


Apply