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Content Design Jobs (NOW HIRING)

Chewy

Associate Director, Content Design

Bellevue, WA · On-site

$166K - $265K/yr

We are hiring a Associate Director, Content Design people leader to invent and lead our content creation practice at Chewy. The job is available in either Boston, MA or Bellevue, WA. You will guide ...

JP Morgan Chase

Content Design Senior Associate

Columbus, OH · On-site

$118K/yr

As a Content Design Senior Associate in Employee Experience - CAO Help Content, you will play an important role in shaping customer experiences through content and building customer confidence across ...

Weiman Products LLC

Manager, Content Design

Gurnee, IL · On-site

$95K - $116K/yr

Content Design Manager Hybrid- Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces.

Chewy

Associate Director, Content Design

Bellevue, WA · On-site

$166K - $265K/yr

We are hiring a Associate Director, Content Design people leader to invent and lead our content creation practice at Chewy. The job is available in either Boston, MA or Bellevue, WA. You will guide ...

JPMorgan Chase & Co.

WI · On-site

$140 - $190/hr

As a Content Design Vice President in Human Resources, you will develop and execute content plans and play a pivotal role in shaping employee experiences through content. Lead strategically important ...

Brooksource

UX Content Design Strategist

Minneapolis, MN · On-site

$40 - $45/hr

Own content design for pharmacy benefit and digital pharmacy experiences * Partner closely with product designers to shape pharmacy and benefits workflows from concept through delivery * Develop and ...

ENGINEERINGUK

WI · On-site

$125 - $185/hr

Content Design Vice President - Global Mobility View more categories View less categories Sector Banking and Financial Services ,Creative and Design Role C-suite Contract Type Permanent Hours ...

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How much do content design jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for content design in the United States is $60.28, according to ZipRecruiter salary data. Most workers in this role earn between $40.14 and $76.92 per hour, depending on experience, location, and employer.

What is content design?

Content design is a multidisciplinary approach that focuses on creating, structuring, and presenting information to help users achieve their goals efficiently. Content designers use research and data to understand user needs and then craft clear, accessible, and engaging content across digital products, such as websites and apps. They work closely with UX designers, developers, and other stakeholders to ensure that content is user-centered and supports the overall design and functionality of a product.

How does a content designer typically collaborate with UX designers and developers during a project?

Content designers work closely with UX designers and developers throughout the product development process. They attend planning meetings to understand user needs, help map user journeys, and ensure content aligns with design and technical requirements. Regular collaboration includes giving feedback on wireframes, drafting content prototypes, and participating in usability testing to refine both language and design. This cross-functional teamwork ensures that content is clear, user-centered, and seamlessly integrated into the overall user experience.

What are the key skills and qualifications needed to thrive as a content designer, and why are they important?

To thrive as a Content Designer, you need strong writing, user experience (UX) design, and information architecture skills, often supported by a degree in English, communications, or a related field. Familiarity with design tools like Figma, content management systems (CMS), and usability testing platforms is typically required. Exceptional collaboration, empathy, and problem-solving abilities help Content Designers create accessible, user-focused content within cross-functional teams. These skills ensure that digital products effectively communicate information, meet user needs, and drive engagement.

What is the difference between Content Design vs Content Writer?

AspectContent DesignContent Writer
Primary FocusCreating user-centered content strategies and designing content experiencesProducing written content for various platforms
Skills & CredentialsUser experience, information architecture, content strategyWriting, editing, SEO knowledge
Work EnvironmentCollaborative, cross-disciplinary teams, often in digital or tech companiesIndividual or team writing tasks, marketing or publishing settings
Common UsageDesigning content workflows and experiencesCreating articles, blogs, or marketing copy

While both roles involve content creation, Content Design focuses on planning and structuring content to enhance user experience, whereas Content Writers primarily produce written material. Understanding these differences helps organizations assign the right roles for effective content strategies.

Is content design a stressful job?

Content design can be stressful due to tight deadlines, the need for accuracy, and balancing multiple stakeholder requirements. It often involves critical thinking, creativity, and attention to detail, which can contribute to workload pressure, especially in fast-paced environments. However, workload and stress levels vary depending on the organization and project scope.

Is content design in high demand?

Content design is in high demand as organizations increasingly prioritize user experience and clear communication. Professionals with skills in user-centered content, information architecture, and tools like Figma or Adobe XD are sought after across industries, especially in digital and tech sectors.

What does a content design do?

A content designer creates and manages digital content to ensure it is clear, user-friendly, and aligned with user needs and business goals. They often collaborate with designers, developers, and stakeholders, using tools like content management systems and following best practices in accessibility and readability.
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Content Design jobs near you
Infographic showing various Content Design job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $125,385 per year, or $60.3 per hour.

Associate Director, Content Design

Chewy

Bellevue, WA • On-site

$166K - $265K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Chewy rating

6.8

Company rating: 6.8 out of 10

Based on 228 frontline employees who took The Breakroom Quiz

10th of 39 rated national retailers

Job description

Job Description:
Chewy is dedicated to being the most trusted and convenient online destination for pet parents and partners, everywhere. On the Product Design and Research team, we embrace this vision (and our pets!). We craft experiences that delight customers, veterinarians, and businesses that support them in keeping their pets happy and healthy. As a team of hard-working, collaborative, and fun-loving designers, researchers, and builders, we're looking for creative and driven talent to join the pack.
We are hiring a Associate Director, Content Design people leader to invent and lead our content creation practice at Chewy. The job is available in either Boston, MA or Bellevue, WA. You will guide the development of content and content experiences in our customer facing digital tools that delight and support users and reflect the Chewy brand, while setting the bar for clear, compelling content in a writing-forward culture. You will work closely with partners across product, brand, merchandising, and site experience teams to deliver a dynamic, ever-evolving platform that delights millions of pet parents. This is more than a content leadership role - it is your chance to elevate the experience and shape the voice behind one of the most beloved names in pet care.
What You'll Do:
Product & Content Strategy
  • Transform client and organizational goals into compelling, purposeful, and feasible products.
  • Lead innovative, systems-level thinking across a range of products, platforms, and devices.
  • Champion cohesion and consistency across a growing portfolio of products, while fostering a culture of innovation.

Execution & Delivery
  • Manage the full content development process-from discovery and concept ideation, flows and proto-content, and polished copy in full-fidelity designs.
  • Advanced proficiency in core content fields, including UX writing and microcopy, information architecture, content strategy, and testing.
  • Maintain a bias for action and prioritize effectively across multiple initiatives.

Team Leadership & Growth
  • Lead and develop a high-performing content design team, ensuring they are engaged, effective, and continuously growing.
  • Nurture Chewy's culture and principles, setting new standards for operational and executional excellence.

Cross-Functional Collaboration
  • Partner closely with product managers, designers, user researchers, marketing, retail strategy, and fellow content designers.
  • Clearly articulate and present the process of building thinking, process, and decisions to a wide range of collaborators, including senior leadership and C-suite executives.

What You'll Need:
Design Experience & Expertise
  • 7+ years of experience as a content designer, information architect, or similar role.
  • Demonstrated history of crafting high-quality digital products that deliver measurable results, supported by a strong portfolio or case studies.
  • Experience collaborating with brand, marketing, and merchandising teams

Leadership & Team Management
  • 4+ years dedicated to managing content teams.
  • Proven skill in evaluating both customer and business impact of content decisions across product areas.
  • Demonstrated ability to lead large scale initiatives involving multiple collaborator groups
  • Experience leading multiple teams of 6+, including managing other managers.
  • Experience building a new content practice

Communication & Collaboration
  • Strong communication, presentation, and interpersonal skills.
  • Ability to clearly articulate complex concepts to diverse audiences and collaborators at all levels.

Education & Work Environment
  • Bachelor's degree in design, Human-Computer Interaction (HCI), or a related field-or equivalent professional experience in the design industry.
  • Willingness to travel quarterly as needed; role requires regular presence in a local office.

Bonus:
  • Background in content design, with a track record of developing standards adopted across an organization.
  • Experience building and supporting frameworks through clear guidance and team enablement.
  • Background in e-commerce, retail brands, or merchandising environments, with an understanding of customer behavior and business goals in those contexts.

Work Arrangement:
  • Hybrid Model: 3-4 days in hub location per week
  • Remote: This role is NOT a remote role.

The base salary range for this role is $166,000 - $265,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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