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Content Design Jobs in Ohio (NOW HIRING)

As a Content Design Associate in Employee Experience - CAO Help Content, you will play a contributing role in shaping customer experiences by planning, creating, and structuring product content.

As a Content Design Associate in Employee Experience - CAO Help Content, you will play a contributing role in shaping customer experiences by planning, creating, and structuring product content.

As a Content Design Manager, you will be within PNC's Retail organization, supporting the Digital team. You will be based in Pittsburgh, PA, Cleveland, OH and Columbous, OH and Philadelphia, PA or ...

As a Content Design Manager, you will be within PNC's Retail organization, supporting the Digital team. You will be based in Pittsburgh, PA, Cleveland, OH and Columbous, OH and Philadelphia, PA or ...

Bachelor's degree in Marketing, Communications, Design, Film, or a related field * 3-5 years of experience in content creation, creative design and development; ideally within luxury, retail, or ...

Bachelor's degree in Marketing, Communications, Design, Film, or a related field * 3-5 years of experience in content creation, creative design and development; ideally within luxury, retail, or ...

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Content Design information

See Ohio salary details

$24

$57

$100

How much do content design jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for content design in Ohio is $57.31, according to ZipRecruiter salary data. Most workers in this role earn between $38.17 and $73.12 per hour, depending on experience, location, and employer.

What is the difference between Content Design vs Content Writer?

AspectContent DesignContent Writer
Primary FocusCreating user-centered content strategies and designing content experiencesProducing written content for various platforms
Skills & CredentialsUser experience, information architecture, content strategyWriting, editing, SEO knowledge
Work EnvironmentCollaborative, cross-disciplinary teams, often in digital or tech companiesIndividual or team writing tasks, marketing or publishing settings
Common UsageDesigning content workflows and experiencesCreating articles, blogs, or marketing copy

While both roles involve content creation, Content Design focuses on planning and structuring content to enhance user experience, whereas Content Writers primarily produce written material. Understanding these differences helps organizations assign the right roles for effective content strategies.

Is content design in high demand?

Content design is in high demand as organizations increasingly prioritize user experience and clear communication. Professionals with skills in user-centered content, information architecture, and tools like Adobe XD or Figma are sought after across industries, especially in digital and tech sectors.

What is content design?

Content design is a multidisciplinary approach that focuses on creating, structuring, and presenting information to help users achieve their goals efficiently. Content designers use research and data to understand user needs and then craft clear, accessible, and engaging content across digital products, such as websites and apps. They work closely with UX designers, developers, and other stakeholders to ensure that content is user-centered and supports the overall design and functionality of a product.

How does a content designer typically collaborate with UX designers and developers during a project?

Content designers work closely with UX designers and developers throughout the product development process. They attend planning meetings to understand user needs, help map user journeys, and ensure content aligns with design and technical requirements. Regular collaboration includes giving feedback on wireframes, drafting content prototypes, and participating in usability testing to refine both language and design. This cross-functional teamwork ensures that content is clear, user-centered, and seamlessly integrated into the overall user experience.

What are the key skills and qualifications needed to thrive as a content designer, and why are they important?

To thrive as a Content Designer, you need strong writing, user experience (UX) design, and information architecture skills, often supported by a degree in English, communications, or a related field. Familiarity with design tools like Figma, content management systems (CMS), and usability testing platforms is typically required. Exceptional collaboration, empathy, and problem-solving abilities help Content Designers create accessible, user-focused content within cross-functional teams. These skills ensure that digital products effectively communicate information, meet user needs, and drive engagement.

Is content design a stressful job?

Content design can be stressful due to tight deadlines, the need for accuracy, and balancing multiple stakeholder requirements. It often involves critical thinking, creativity, and attention to detail, which can contribute to workload pressure. However, workload and stress levels vary depending on the organization and project scope.

What does a content design do?

A content designer creates and manages digital content to ensure it is clear, user-friendly, and aligned with user needs and business goals. They often collaborate with designers, developers, and stakeholders, using tools like content management systems and following best practices in accessibility and readability.
What are the most commonly searched types of Content Design jobs in Ohio? The most popular types of Content Design jobs in Ohio are:
Infographic showing various Content Design job openings in Ohio as of July 2026, with employment types broken down into 65% Full Time, 19% Part Time, 1% Temporary, and 15% Contract. Highlights an 61% Physical, 3% Hybrid, and 36% Remote job distribution, with an average salary of $119,203 per year, or $57.3 per hour.

Full-time

Medical, Retirement

Posted 8 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks


Job description

Embark on a career path where your content design skills directly enhance user journeys and customer confidence.

As a Content Design Associate in Employee Experience - CAO Help Content, you will play a contributing role in shaping customer experiences by planning, creating, and structuring product content. Leveraging your developing knowledge of content design practices and principles, create intuitive and compelling user journeys. Collaborate with cross-functional teams, exercise initiative and judgment to resolve short-term problems, and contribute to the improvement of current working methods. At the Associate level, demonstrate your proficiency in core content design craft skills, while continuously developing your expertise in these and other design areas. Your work will have an impact on enhancing user experience and building customer confidence in our products and services.

Job responsibilities

  • Plan and create engaging, user-friendly content for product or service features and adhere to the firm's standards and best practices
  • Structure and organize content using content architecture principles to enhance user experience and facilitate easy navigation within products and services
  • Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines
  • Draft clear, concise, engaging content for diverse audiences and communicate complex concepts effectively
  • Engage in iterative design processes and use user feedback to improve content quality.

Required qualifications, capabilities, and skills

  • 2+ years of experience or equivalent expertise in content design, user experience design, or a related field
  • Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
  • Experience in various mediums for effective communication of ideas, concepts and experiences
  • Advanced skills in written and verbal communication, ensuring clarity in all messaging
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

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