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Content Design Manager Jobs (NOW HIRING)

The Enablement Content Design Manager is responsible for designing, developing, and scaling high-impact enablement content that drives real performance in the field. This role blends instructional ...

The Enablement Content Design Manager is responsible for designing, developing, and scaling high-impact enablement content that drives real performance in the field. This role blends instructional ...

As a Content Design Manager, you will be within PNC's Retail organization, supporting the Digital team. You will be based in Pittsburgh, PA, Cleveland, OH and Columbous, OH and Philadelphia, PA. We ...

As a Content Design Manager, you will be within PNC's Retail organization, supporting the Digital team. You will be based in Pittsburgh, PA, Cleveland, OH and Columbous, OH and Philadelphia, PA. We ...

As a Content Design Manager, you will be within PNC's Retail organization, supporting the Digital team. You will be based in Pittsburgh, PA, Cleveland, OH and Columbous, OH and Philadelphia, PA. We ...

As a Content Design Manager, you will be within PNC's Retail organization, supporting the Digital team. You will be based in Pittsburgh, PA, Cleveland, OH and Columbous, OH and Philadelphia, PA. We ...

Manager, Content Design

Gurnee, IL · On-site

$95K - $106K/yr

Content Design Manager Hybrid- Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces.

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Content Design Manager information

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$77

How much do content design manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for content design manager in the United States is $38.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Content Design Manager, and why are they important?

To thrive as a Content Design Manager, you need expertise in UX writing, content strategy, and cross-functional leadership, typically supported by a background in communications, design, or a related field. Familiarity with design systems, content management platforms, and tools like Figma or Sketch is often required. Outstanding collaboration, stakeholder management, and mentorship abilities set top candidates apart. These skills ensure clear, user-focused content that supports business goals and enhances the overall product experience.

How does a Content Design Manager typically collaborate with cross-functional teams to ensure cohesive user experiences?

As a Content Design Manager, you’ll work closely with product managers, UX designers, researchers, and engineers to shape content strategies that align with business goals and user needs. Collaboration often involves participating in design sprints, providing content guidance during product development, and ensuring content consistency across platforms. You’ll also facilitate regular feedback sessions and workshops to champion user-centered language and design, making it essential to communicate clearly and build strong relationships across teams.

What are Content Design Managers?

Content Design Managers are professionals who lead teams responsible for creating, structuring, and optimizing digital content to ensure it meets user needs and business goals. They oversee content strategy, collaborate with designers, writers, and product managers, and ensure that content is clear, accessible, and consistent across platforms. Their role involves mentoring content designers, setting standards, and measuring the effectiveness of content solutions.

What is the difference between Content Design Manager vs Content Strategist?

AspectContent Design ManagerContent Strategist
Required CredentialsBachelor's degree in communications, marketing, or related field; experience in content creation and managementBachelor's degree in marketing, communications, or related field; experience in content planning and strategy
Work EnvironmentLeads content teams, collaborates with designers and developers, manages content projectsDevelops content plans, analyzes audience data, aligns content with business goals
Employer & Industry UsageUsed in tech, media, and corporate sectors for content management rolesCommon in marketing agencies, media companies, and corporate marketing teams

The Content Design Manager focuses on leading content teams and managing content creation processes, while the Content Strategist concentrates on planning and aligning content with business objectives. Both roles require strong communication skills and industry experience, but their primary responsibilities differ in scope and focus.

More about Content Design Manager jobs
What cities are hiring for Content Design Manager jobs? Cities with the most Content Design Manager job openings:
What are the most commonly searched types of Content Design jobs? The most popular types of Content Design jobs are:
What states have the most Content Design Manager jobs? States with the most job openings for Content Design Manager jobs include:
What job categories do people searching Content Design Manager jobs look for? The top searched job categories for Content Design Manager jobs are:
Infographic showing various Content Design Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $80,932 per year, or $38.9 per hour.
Content Design Manager

Content Design Manager

NICE

Sandy, UT • Hybrid

Other

Posted 10 days ago


Job description

So, what's the role all about?

The Enablement Content Design Manager is responsible for designing, developing, and scaling high-impact enablement content that drives real performance in the field. This role blends instructional design, content creation, and modern AI-driven approaches to learning. 
You will own the creation of engaging, scalable learning experiences including SCORM-based courses, video content, playbooks, and interactive assets. This role ensures our enablement programs are not just informative, but intuitive, engaging, and built for how people actually learn. 
This is not just content creation. This is experience design. Success is measured by adoption, engagement, and impact on performance. 

How will you make an impact?

Instructional Design & Course Development 

  • Design and develop structured learning programs using modern instructional design principles 
    Build SCORM-compliant courses for LMS platforms 
    Create modular, scalable learning paths aligned to onboarding and everboarding programs 
    Apply adult learning theory to ensure content is practical, engaging, and retention-focused 

Content Creation & Design 

  • Develop high-quality enablement content including decks, playbooks, guides, and interactive assets 
    Create visually compelling materials aligned to brand and enterprise standards 
    Simplify complex concepts into clear, actionable content for global audiences 

Video & Multimedia Production 

  • Produce and edit video content for training, product updates, and internal communications 
    Design short-form and long-form video experiences optimized for engagement 
    Incorporate motion graphics, voiceover, and storytelling techniques to enhance learning 

AI-Driven Content Design 

  • Leverage AI tools to accelerate content creation, personalization, and scalability 
    Design adaptive learning experiences using AI-generated content and simulations 
    Continuously explore new tools and approaches to modernize enablement delivery 

Program Support & Collaboration 

  • Partner with Sales, Product, Technical Enablement, and Marketing to translate needs into content 
    Support major enablement programs (onboarding, everboarding, certifications) with scalable assets 
    Ensure consistency and quality across all enablement materials globally 

Performance & Optimization 

  • Track engagement and effectiveness of content (completion rates, usage, feedback) 
    Continuously refine content based on data and field input 
    Ensure content drives measurable improvements in readiness and performance 

Have you got what it takes?

What Success Looks Like 

  • High adoption and completion rates of enablement content 
    Strong engagement across learning programs 
    Improved seller and partner readiness 
    Scalable content that supports global growth 
    Clear connection between content and performance outcomes 

Required Experience 

  • 5+ years in instructional design, enablement content, or learning experience design 
    Experience building SCORM-based courses and working within LMS platforms 
    Strong graphic design and content creation skills 
    Experience with video production and editing tools 
    Proven ability to create scalable, high-quality learning experiences 

Preferred Experience 

  • Experience in SaaS, AI, or enterprise technology environments 
    Familiarity with tools like Articulate, Rise, Captivate, Figma, Adobe Suite, or similar 
    Experience incorporating AI into content creation workflows 
    Background in enablement or GTM-focused organizations 

Core Skills 

  • Instructional design expertise 
    Visual design and storytelling 
    Video editing and multimedia production 
    Ability to translate complex topics into simple learning experiences 
    Strong attention to detail and quality 
    Innovative mindset with a focus on modern learning approaches 

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

 

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About Cognigy

NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.

Requisition ID: 10668
Reporting into:
Team Lead, Sales Enablement
Role Type: Individual Contributor