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Content Design Manager Jobs (NOW HIRING)

The Enablement Content Design Manager is responsible for designing, developing, and scaling high-impact enablement content that drives real performance in the field. This role blends instructional ...

The Enablement Content Design Manager is responsible for designing, developing, and scaling high-impact enablement content that drives real performance in the field. This role blends instructional ...

Manager, Content Design

Gurnee, IL · On-site

$95K - $116K/yr

Content Design Manager Hybrid- Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces.

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Content Design Manager information

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How much do content design manager jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for content design manager in the United States is $38.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Content Design Manager, and why are they important?

To thrive as a Content Design Manager, you need expertise in UX writing, content strategy, and cross-functional leadership, typically supported by a background in communications, design, or a related field. Familiarity with design systems, content management platforms, and tools like Figma or Sketch is often required. Outstanding collaboration, stakeholder management, and mentorship abilities set top candidates apart. These skills ensure clear, user-focused content that supports business goals and enhances the overall product experience.

How does a Content Design Manager typically collaborate with cross-functional teams to ensure cohesive user experiences?

As a Content Design Manager, you’ll work closely with product managers, UX designers, researchers, and engineers to shape content strategies that align with business goals and user needs. Collaboration often involves participating in design sprints, providing content guidance during product development, and ensuring content consistency across platforms. You’ll also facilitate regular feedback sessions and workshops to champion user-centered language and design, making it essential to communicate clearly and build strong relationships across teams.

What are Content Design Managers?

Content Design Managers are professionals who lead teams responsible for creating, structuring, and optimizing digital content to ensure it meets user needs and business goals. They oversee content strategy, collaborate with designers, writers, and product managers, and ensure that content is clear, accessible, and consistent across platforms. Their role involves mentoring content designers, setting standards, and measuring the effectiveness of content solutions.

What is the difference between Content Design Manager vs Content Strategist?

AspectContent Design ManagerContent Strategist
Required CredentialsBachelor's degree in communications, marketing, or related field; experience in content creation and managementBachelor's degree in marketing, communications, or related field; experience in content planning and strategy
Work EnvironmentLeads content teams, collaborates with designers and developers, manages content projectsDevelops content plans, analyzes audience data, aligns content with business goals
Employer & Industry UsageUsed in tech, media, and corporate sectors for content management rolesCommon in marketing agencies, media companies, and corporate marketing teams

The Content Design Manager focuses on leading content teams and managing content creation processes, while the Content Strategist concentrates on planning and aligning content with business objectives. Both roles require strong communication skills and industry experience, but their primary responsibilities differ in scope and focus.

More about Content Design Manager jobs
What cities are hiring for Content Design Manager jobs? Cities with the most Content Design Manager job openings:
What are the most commonly searched types of Content Design jobs? The most popular types of Content Design jobs are:
What states have the most Content Design Manager jobs? States with the most job openings for Content Design Manager jobs include:
Content Design Manager

Content Design Manager

NICE

Sandy, UT • On-site

Full-time

Posted 19 hours ago


Job description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
The Enablement Content Design Manager is responsible for designing, developing, and scaling high-impact enablement content that drives real performance in the field. This role blends instructional design, content creation, and modern AI-driven approaches to learning.
You will own the creation of engaging, scalable learning experiences including SCORM-based courses, video content, playbooks, and interactive assets. This role ensures our enablement programs are not just informative, but intuitive, engaging, and built for how people actually learn.
This is not just content creation. This is experience design. Success is measured by adoption, engagement, and impact on performance.
How will you make an impact?
Instructional Design & Course Development
  • Design and develop structured learning programs using modern instructional design principles
    • Build SCORM-compliant courses for LMS platforms
    • Create modular, scalable learning paths aligned to onboarding and everboarding programs
    • Apply adult learning theory to ensure content is practical, engaging, and retention-focused

Content Creation & Design
  • Develop high-quality enablement content including decks, playbooks, guides, and interactive assets
    • Create visually compelling materials aligned to brand and enterprise standards
    • Simplify complex concepts into clear, actionable content for global audiences

Video & Multimedia Production
  • Produce and edit video content for training, product updates, and internal communications
    • Design short-form and long-form video experiences optimized for engagement
    • Incorporate motion graphics, voiceover, and storytelling techniques to enhance learning

AI-Driven Content Design
  • Leverage AI tools to accelerate content creation, personalization, and scalability
    • Design adaptive learning experiences using AI-generated content and simulations
    • Continuously explore new tools and approaches to modernize enablement delivery

Program Support & Collaboration
  • Partner with Sales, Product, Technical Enablement, and Marketing to translate needs into content
    • Support major enablement programs (onboarding, everboarding, certifications) with scalable assets
    • Ensure consistency and quality across all enablement materials globally

Performance & Optimization
  • Track engagement and effectiveness of content (completion rates, usage, feedback)
    • Continuously refine content based on data and field input
    • Ensure content drives measurable improvements in readiness and performance

Have you got what it takes?
What Success Looks Like
  • High adoption and completion rates of enablement content
    • Strong engagement across learning programs
    • Improved seller and partner readiness
    • Scalable content that supports global growth
    • Clear connection between content and performance outcomes

Required Experience
  • 5+ years in instructional design, enablement content, or learning experience design
    • Experience building SCORM-based courses and working within LMS platforms
    • Strong graphic design and content creation skills
    • Experience with video production and editing tools
    • Proven ability to create scalable, high-quality learning experiences

Preferred Experience
  • Experience in SaaS, AI, or enterprise technology environments
    • Familiarity with tools like Articulate, Rise, Captivate, Figma, Adobe Suite, or similar
    • Experience incorporating AI into content creation workflows
    • Background in enablement or GTM-focused organizations

Core Skills
  • Instructional design expertise
    • Visual design and storytelling
    • Video editing and multimedia production
    • Ability to translate complex topics into simple learning experiences
    • Strong attention to detail and quality
    • Innovative mindset with a focus on modern learning approaches

What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About Cognigy
NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.
Requisition ID: 10668Reporting into: Team Lead, Sales Enablement
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.