ZipRecruiter

Log In

1

Contact Representative Jobs in Alabama (NOW HIRING)

Quality of Life

PATIENT SERVICE REPRESENTATIVE

Talladega, AL · On-site

$16.25 - $20.50/hr

The PSR is the point of first contact with patients or visitors. Consequently, the PSR directs ... represent a potential physical or disruptive threat; * A CRITICAL job responsibility requires ...

Quality of Life

PATIENT SERVICE REPRESENTATIVE

Gadsden, AL · On-site

$14.25 - $18/hr

The PSR is the point of first contact with patients or visitors. Consequently, the PSR directs ... represent a potential physical or disruptive threat; * A CRITICAL job responsibility requires ...

United Rentals, Inc.

Inside Sales Rep

Irvington, AL · On-site

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Fluid Solutions branch, with responsibility for recommending solutions to the customer, quoting, selling and ...

United Rentals

Inside Sales Rep

Irvington, AL · On-site

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Fluid Solutions branch, with responsibility for recommending solutions to the customer, quoting, selling and ...

Superbeo

Sales Representative

Mobile, AL · On-site

Sales Representative Job Location: Mobile, AL 36602 Job Duration: 3 Years * A Lighting Sales ... Act as a point of contact for inquiries, concerns, and orders related to lighting products.

United Rentals

Inside Sales Rep

Irvington, AL

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Fluid Solutions branch, with responsibility for recommending solutions to the customer, quoting, selling and ...

previous pagenext page

Showing results 21-40

All JobsContact Representative JobsContact Representative Jobs in Alabama

Contact Representative information

See Alabama salary details

$28.6K

$43.4K

$65.7K

How much do contact representative jobs pay per year?

As of Aug 24, 2026, the average yearly pay for contact representative in Alabama is $43,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $52,100.00 per year, depending on experience, location, and employer.

What is a contact representative?

Contact Representatives are professionals who serve as the primary point of contact between an organization and its customers or clients. They handle inquiries, provide information, and resolve issues via phone, email, or in-person interactions. Their duties often include answering questions, processing transactions, and assisting with problem resolution to ensure customer satisfaction. Contact Representatives play a key role in maintaining positive relationships with the public and supporting the organization's overall service goals.

What is a contact representative at the IRS?

As a contact representative at the IRS, you provide tax payers with information and payment options for items like filing taxes or understanding auditing procedure. You may meet with customers in person or conduct your work over the phone. You must be comfortable explaining complex systems, such as tax or benefit schemes to people with little financial experience. Qualifications for the job include prior experience in customer support and strong verbal communication skills, attention to detail, and patience.

What are the key skills and qualifications needed to thrive as a contact representative?

To thrive as a Contact Representative, you need strong communication skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is often required. Patience, problem-solving abilities, and a positive attitude help you excel when assisting diverse clients and resolving their issues. These skills are crucial for providing efficient service, ensuring customer satisfaction, and maintaining a professional company image.

What are some common challenges faced by contact representatives, and how can they be managed effectively?

Contact Representatives often encounter high call volumes and must handle a diverse range of customer inquiries, sometimes under tight time constraints. Balancing efficiency with delivering excellent customer service can be challenging, especially when dealing with frustrated or confused clients. Effective time management, strong communication skills, and familiarity with internal resources are key strategies for managing these challenges. Team collaboration and regular training sessions also help Contact Representatives stay updated on procedures and best practices.

What is the difference between Contact Representative vs Customer Service Representative?

AspectContact RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, government agencies, financial institutionsRetail stores, call centers, service desks
Employer & Industry UsageGovernment agencies, insurance, telecommunicationsRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for communication skills and problem-solving abilitiesCompared for customer interaction and service skills

Contact Representatives and Customer Service Representatives both handle customer interactions, but Contact Representatives often work in government or financial sectors with a focus on communication and problem resolution, while Customer Service Reps typically work in retail or service industries, emphasizing customer satisfaction and support.

More about Contact Representative jobs

What are popular job titles related to Contact Representative jobs in Alabama?

For Contact Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Contact Representative jobs in Alabama look for?

The top searched job categories for Contact Representative jobs in Alabama are:

What are popular job titles related to Contact Representative jobs in AL?

For Contact Representative jobs in AL, the most frequently searched job titles are:

Contact Representative jobs near you
Infographic showing various Contact Representative job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $43,416 per year, or $20.9 per hour.

Patient Access Representative

Springhill Hospitals Inc

Mobile, AL

$14.75 - $18.75/hr

Full-time

Re-posted 17 days ago

Springhill Medical Center (Alabama) rating

5.6

Company rating: 5.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

927th of 1,062 rated hospitals

Job description

We are looking for a Patient Access Representative to be the first point of contact for patients and assist them in obtaining medical care. The Patient Access Representative's responsibilities include collecting patient details, preparing admission documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints. To be successful as a Patient Access Representative you should be able to perform administrative tasks with high efficiency and always maintain a positive and professional demeanor. Ultimately, a top Patient Access Representative is compassionate and committed to helping people.

Stay Connected! To ensure you don't miss important updates, we encourage you to opt in to receive text message notifications and check your email regularly throughout the hiring process. This helps us communicate with you quickly and ensures you receive timely updates regarding your application.

Various locations/shifts:

Pre-Registration- (Monday- Friday at the Cody Rd. location)

Front Registration- (Rotating weekdays, weekends, and holidays)

ER Registration- (Rotating weekdays, weekends, and holidays)

Pre-Employment Requirements:

  • We are a drug free facility. Passing a pre-employment drug screening is required.

Education Requirements:

  • Validation of a High school diploma/GED required.

Patient Access Representative Requirements:

  • Experience in a clerical position preferred.
  • Knowledge of medical terminology and insurance plans is beneficial.
  • Strong administrative and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and maintain strong attention to detail.
  • Compassionate and patient.
  • Professional demeanor.
  • Must be willing to float to different areas of the hospital and/or Cody Rd. to accommodate the business needs of the department and organization.

Patient Access Representative Responsibilities:

  • Greeting patients and their caregivers on arrival.
  • Collecting information such as patient details and insurance information.
  • Preparing patient admission documentation.
  • Entering information into databases and maintaining accurate records.
  • Relaying information to relevant staff members.
  • Providing patients with insurance and payment information.
  • Dealing with patient questions, concerns, and issues.
  • Performing general administrative tasks.

What Springhill Medical Center (Alabama) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply