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Contact Center Representative Jobs (NOW HIRING)

SYS Integration

Contact Center Rep

Pharr, TX · Remote

$14.50 - $18.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

Wichita, KS · Remote

$16 - $20.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

Tampa, FL · Remote

$16.75 - $21.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

El Paso, TX · Remote

$15.75 - $20.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Representative

Brownsville, TX · Remote

$15.25 - $19.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

Systems Integration, Inc.

Contact Center Rep

Albuquerque, NM · On-site

$16.25 - $21/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Rep

Mcallen, TX · Remote

$16.75 - $21.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

Systems Integration, Inc.

Contact Center Rep

Las Cruces, NM · On-site

$17.50 - $22.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

Systems Integration, Inc.

Contact Center Rep

Pharr, TX · On-site

$14.50 - $18.75/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

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All JobsContact Center Representative Jobs

Contact Center Representative information

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$10

$19

$27

How much do contact center representative jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for contact center representative in the United States is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

How can I become a call center rep?

To become a contact center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific certifications or training programs. Good problem-solving abilities and the ability to work in a fast-paced environment are also important.

How can I make 2000 a week working from home?

Contact center representatives can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Achieving this income often requires consistent performance, excellent communication skills, and sometimes working overtime or during peak hours. Certifications in customer service or sales can also improve earning potential.

What are some common challenges faced by Contact Center Representatives, and how can they be managed?

Contact Center Representatives often face high call volumes, emotionally charged conversations, and the need to quickly resolve diverse customer issues. Managing these challenges requires strong communication skills, patience, and effective time management. Many centers provide training on de-escalation techniques and stress management, and teamwork is encouraged—representatives often collaborate with supervisors or specialized teams to resolve complex inquiries. Maintaining a positive attitude and leveraging available resources can help representatives thrive in the role.

What are the key skills and qualifications needed to thrive as a Contact Center Representative, and why are they important?

To thrive as a Contact Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer skills are often required. Outstanding representatives exhibit patience, resilience, and the ability to maintain professionalism under pressure. These skills are crucial for delivering excellent customer service, efficiently resolving issues, and representing the company positively in every interaction.

What jobs pay 4000 a week without a degree?

Contact Center Representatives typically do not earn $4,000 a week without additional experience or commissions. High-paying roles that can reach this level often include sales positions, real estate agents, or specialized trades like certain construction or technical jobs, which may require certifications or skills but not necessarily a degree. These roles often involve performance-based pay, commissions, or overtime opportunities to reach higher weekly earnings.

What Is a Contact Center Representative?

Contact center representatives answer phone calls and respond to customer service requests. They most commonly work in a customer call center. As a contact center representative, your job duties include answering phone calls, responding to inquiries from customers, and directing complex requests to the appropriate department that can help resolve the issue. The qualifications to become a contact center representative include a high school diploma or equivalent and customer service experience.

What does a contact center rep do?

A contact center representative handles customer inquiries, provides information about products or services, and resolves issues via phone, email, or chat. They use communication skills and may utilize customer management software to ensure efficient service and maintain customer satisfaction.

What are Contact Center Representatives?

Contact Center Representatives are professionals who handle incoming and outgoing communications with customers on behalf of a business or organization. They respond to customer inquiries, resolve issues, provide information about products and services, and may perform tasks such as processing orders or handling complaints. These representatives typically communicate via phone, email, chat, or social media, and play a key role in ensuring customer satisfaction and maintaining positive relationships with clients.
More about Contact Center Representative jobs
What cities are hiring for Contact Center Representative jobs? Cities with the most Contact Center Representative job openings:
Who are the top companies hiring for Contact Center Representative jobs? The top employers for Contact Center Representative jobs are:
What states have the most Contact Center Representative jobs? States with the most job openings for Contact Center Representative jobs include:
What are popular job titles related to Contact Center Representative jobs? For Contact Center Representative jobs, the most frequently searched job titles are:
Contact Center Representative jobs near you
Infographic showing various Contact Center Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,422 per year, or $19.9 per hour.
Contact Center Representative

Contact Center Representative

Bryant & Stratton College

Orchard Park, NY • On-site

$39K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Location: Orchard Park, NY
This position is performed onsite, however, there are opportunities to work a hybrid schedule based on tenure and performance.
Position Summary:
The Contact Center Representative position supports college-wide enrollment efforts by providing a high volume of recruitment related call support to prospective students. This position is best suited to someone who prefers a fast-paced, team environment and possesses the ability to establish relationships over the phone.
Essential Duties and Responsibilities:
  1. Productivity: Call, contact and connect prospective students to one of the Bryant & Stratton College admissions offices via warm phone transfer.
  2. Conversion: Meet or exceed established phone and conversion goals for each session/semester, including Close %.
  3. Documentation: Capture and record lead/marketing data across multiple systems both timely and accurately.
  4. Persuasion: Deliver prepared scripting to potential students, using persuasion and relationship building skills to encourage persistence through the enrollment process.
  5. Time Management: Provide students and inbound callers with a world-class student experience by effectively managing time.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Key Competencies and Skills:
  • Telephone skills
  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Organizational skills
  • Goal oriented
  • Attention to detail
  • Judgment
  • Adaptability
  • Teamwork
  • Stress tolerance
  • Resilience

Qualifications:
  • High school diploma or equivalent
  • Previous customer service or sales experience
  • Internet savvy with knowledge of Microsoft Office product, including Outlook
  • High degree of phone etiquette, problem solving, and ability to build rapport

Schedule: Mon-Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled work day.
Reports To: Contact Center Leader
Salary:
$39,000 per year ($18.75 per hour).
This position is eligible for overtime.
Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.
Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families.
Apply today for immediate consideration!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.
Administrative Assistant, Receptionist, Human Resources, Data Entry, Work from Home, Office, Entry Level, Clerical, Customer Service Representative, Call Center, Full Time, Clerk, Server, Education
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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