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Contact Center Representative Jobs (NOW HIRING)

Tivly

Contact Center Representative

Houston, TX · On-site +1

$14/hr

As the voice of our company, the Contact Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their ...

Amplifon

Contact Center Representative

Whittier, CA

$18.75 - $24.25/hr

As a Contact Centre Representative, you'll be the friendly first point of contact for our clients. Your role will involve answering initial inquiries, following up on leads, and scheduling ...

Tivly

Contact Center Representative

Houston, TX · Remote

$14/hr

As the voice of our company, the Contact Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their ...

Tivly

Contact Center Representative

Houston, TX · Remote

$14/hr

As the voice of our company, the Contact Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their ...

Amplifon

Contact Center Representative

Brea, CA

$18.50 - $23.75/hr

As a Contact Centre Representative, you'll be the friendly first point of contact for our clients. Your role will involve answering initial inquiries, following up on leads, and scheduling ...

BravoTECH

Contact Center Representative

Dallas, TX

$17.75 - $22.75/hr

Contact Center Representative 5 days onsite in Downtown Dallas Parking is company paid. 12-month contract, that can extend or convert. This is long-term contract (great job stability) Great ...

MCI

Contact Center Representative

Mesilla, NM

$17.50 - $22.50/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

MCI

Contact Center Representative

Savannah, GA · On-site

$16.50 - $21.50/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

BravoTech

Contact Center Representative

Dallas, TX · On-site

$17.50 - $22.75/hr

Contact Center Representative 5 days onsite in Downtown Dallas Parking is company paid. 12-month contract, that can extend or convert. This is long-term contract (great job stability) Great ...

MCI

Contact Center Representative

Wichita, KS

$17.50 - $22.75/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

Valor VIP

Contact Center Representative

Addison, TX · On-site

$17.25 - $22.25/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

MCI

$15.75 - $20.50/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

MCI

Contact Center Representative

Addison, TX

$17.25 - $22.25/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

Valor VIP

Contact Center Representative

Tampa, FL · On-site

$16.25 - $21/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

MCI

Contact Center Representative

Tampa, FL · On-site

$16.25 - $21/hr

Contact Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

MCI Careers

Contact Center Representative

Wichita, KS · Remote

$17.50 - $22.75/hr

We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ...

MCI Careers

Contact Center Representative

Addison, TX

$17.25 - $22.25/hr

We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ...

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Contact Center Representative information

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$10

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How much do contact center representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for contact center representative in the United States is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by Contact Center Representatives, and how can they be managed?

Contact Center Representatives often face high call volumes, emotionally charged conversations, and the need to quickly resolve diverse customer issues. Managing these challenges requires strong communication skills, patience, and effective time management. Many centers provide training on de-escalation techniques and stress management, and teamwork is encouraged—representatives often collaborate with supervisors or specialized teams to resolve complex inquiries. Maintaining a positive attitude and leveraging available resources can help representatives thrive in the role.

What are the key skills and qualifications needed to thrive as a Contact Center Representative, and why are they important?

To thrive as a Contact Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer skills are often required. Outstanding representatives exhibit patience, resilience, and the ability to maintain professionalism under pressure. These skills are crucial for delivering excellent customer service, efficiently resolving issues, and representing the company positively in every interaction.

What Is a Contact Center Representative?

Contact center representatives answer phone calls and respond to customer service requests. They most commonly work in a customer call center. As a contact center representative, your job duties include answering phone calls, responding to inquiries from customers, and directing complex requests to the appropriate department that can help resolve the issue. The qualifications to become a contact center representative include a high school diploma or equivalent and customer service experience.

What are Contact Center Representatives?

Contact Center Representatives are professionals who handle incoming and outgoing communications with customers on behalf of a business or organization. They respond to customer inquiries, resolve issues, provide information about products and services, and may perform tasks such as processing orders or handling complaints. These representatives typically communicate via phone, email, chat, or social media, and play a key role in ensuring customer satisfaction and maintaining positive relationships with clients.
More about Contact Center Representative jobs
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What states have the most Contact Center Representative jobs? States with the most job openings for Contact Center Representative jobs include:
What are popular job titles related to Contact Center Representative jobs? For Contact Center Representative jobs, the most frequently searched job titles are:
Contact Center Representative jobs near you
Infographic showing various Contact Center Representative job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 73% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,422 per year, or $19.9 per hour.
Contact Center Representative

Contact Center Representative

Cornerstone Parking Group, Inc.

Marietta, GA • On-site

$17/hr

Other

PTO

Posted 19 days ago

Job description

Description

Who We Are

Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm, specializing in developing operating platforms for complex parking management applications in the healthcare, mixed-use and major special event sectors. Our values of integrity, passion, teamwork, and excellence are the foundation of who we are, and drive our mission to be the trusted extension of our clients. Parking is what we do, our values are who we are.


Overview

We are seeking personable, customer-service oriented professionals to join our Parking Office Team as a Contact Center Representative. This position will help assist all hospital employees, patients, and visitors with parking needs. This is a fun, fast-paced, and team-oriented atmosphere, executing all functions and duties of the Parking Contact Center.


Shift

  • Saturday and Sunday 8:00 AM - 4:00 PM

Responsibilities

  • Promote and maintain a positive office atmosphere.
  • Use tact and professionalism to verbally answer Contact Center phone lines and intercom systems.
  • Provide information and answer questions to customers regarding hospital campus parking, valet services, shuttle services, event parking, validations, directions, etc.
  • Assist customers in real-time with their parking transaction/experience by phone or intercom system.
  • Complete quality checklists/Shift report.
  • Collaborate with other office staff on office operations and projects.

Your Success in this role will be measured by:

  • Call Quality
  • Process Completion Quality
  • Client Satisfaction

Benefits

  • $17.00/hr.
  • PTO Accrual
  • Rewarding and fun work environment
  • Opportunities for advancement

Requirements

  • High school diploma/GED.
  • Associate or bachelor's degree, preferred.
  • 1-2 yr. minimum previous customer service experience, preferably in an office setting.
  • Previous dispatch experience, preferred.
  • Comfortable speaking to customers by phone and intercom systems.
  • Basic to intermediate computer and technology skills: email, web browser, Microsoft Office Products, etc.
  • Comfortable using standard office equipment.
  • High standard of integrity; responsible, reliable, and professional.
  • Positive attitude, flexible, able to adapt to changing situations in office environment.
  • Able to read, write, comprehend, and converse in the English language.
  • Able to sit for extended periods of time (approximately 90% of the workday at times).
  • Work on computer and keyboard for extended periods of time (approximately 90% of workday at times).

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