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Sys Integration

60 Sys Integration Contact Center Representative Jobs Hiring Near You

SYS Integration

Contact Center Rep

Kansas City, MO · On-site

$17.25 - $22.25/hr

Kansas City, MO Systems Integration, Inc. (SII) is a leading provider of turnkey contact center ... SII has opportunities for Contact Center Rep located in Kansas City, MO to support a Federal ...

SYS Integration

Contact Center Representative

Brownsville, TX · Remote

$15.25 - $19.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Houston, TX · Remote

$16 - $20.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Tampa, FL · Remote

$16.75 - $21.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Rep

Pharr, TX · Remote

$14.50 - $18.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Wichita, KS · Remote

$16 - $20.50/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

El Paso, TX · Remote

$15.75 - $20.25/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Rep

Del Rio, TX · Remote

$14.25 - $18.25/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Miami, FL · Remote

$17 - $22/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Rep

Mcallen, TX · Remote

$16.75 - $21.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Orlando, FL · Remote

$16.50 - $21.50/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Tucson, AZ · Remote

$15.25 - $19.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Boerne, TX · Remote

$16.75 - $21.50/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Phoenix, AZ · Remote

$16.75 - $21.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Representative

Brownsville, TX · Remote

$14 - $18.25/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Rep

Las Cruces, NM · Remote

$17.50 - $22.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some who are also bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR ...

SYS Integration

Contact Center Representative

Dallas, TX · Remote

$17.50 - $22.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Rep

Jacksonville, FL · Remote

$16.75 - $21.50/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

Systems Integration Inc

Contact Center Rep

$18.25 - $23.50/hr

Contact Center Rep Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center ...

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Sys Integration Jobs Information

What other companies are hiring for Contact Center Representative jobs?

Infographic showing various Contact Center Representative job openings at Sys Integration in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 40% Physical, and 60% Remote job distribution.

Contact Center Rep

SYS Integration

Kansas City, MO • On-site

$17.25 - $22.25/hr

Full-time

Re-posted 29 days ago

Job description

Location: Kansas City, MO

Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. SII has opportunities for Contact Center Rep located in Kansas City, MO to support a Federal Government Program. Join our team to discover a professional and rewarding career in an exciting, fast-paced, and growing government-contracting industry!

Responsibilities:

  • Provides excellent customer service by answering calls professionally, provides accurate information and minimizes redirection.
  • Makes outbound calls/emails for billing, collections, customer research, quality issues, and other mission related needs.
  • Reviews outstanding accounts assigned. Contacts customers/industry partners, facilitates payment arrangements, documents actions, and escalates unresolved issues.
  • Logs all interactions in Salesforce VISION the same business day, following GSA documentation standards.
  • Responds to emails within 24 hours; responds to live chats in real time and asynchronous messages within 24 hours.
  • Provides information on GSA programs, assists with pre- and post-order issues, and guides users through GSA websites and tools.
  • Helps users with account access, navigation, troubleshooting, and step-by -step guidance on GSA systems.
  • Tracks case status, routes escalations and uses knowledge management resources within VISION.
  • Ensures compliance with KPIs, metrics and performance standards to ensure excellent customer experience.

Qualifications:

  • Must have a Public Trust clearance status and must maintain any required clearances or suitability determinations
  • Minimum 1-3 years customer service, call center or help desk experience
  • Strong communication and customer service skills.
  • Ability to research information and work with SMEs for intermediate-level inquiries.
  • For advanced roles: technical troubleshooting or collections experience.
  • Proficiency with CRM systems, Salesforce preferred.
  • Attention to detail and strong documentation accuracy with excellent typing skills.
  • Ability to work in a fast-paced, metrics-driven environment.
  • High School diploma or equivalent required, additional education preferred.

Must be able to pass a federal  background check going back 7 years without felonies. Must be able to pass a federal credit check. 

Apply