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Consumer Protection Officer Jobs (NOW HIRING)

NBCUniversal

Close Protection Officer

New York, NY

... consumer products, and experiences. We own and operate leading entertainment and news brands ... Comcast NBCUniversal is looking for a Close Protection Officer providing personal security support ...

NBCUniversal

Close Protection Officer

Manhattan, NY

... consumer products, and experiences. We own and operate leading entertainment and news brands ... Comcast NBCUniversal is looking for a Close Protection Officer providing personal security support ...

NBCUniversal

Close Protection Officer

Manhattan, NY · On-site

... consumer products, and experiences. We own and operate leading entertainment and news brands ... Comcast NBCUniversal is looking for a Close Protection Officer providing personal security support ...

Itau

CRA & Consumer Compliance Officer

Miami, FL · On-site

Position Summary The CRA & Consumer Compliance Governance Officer supports the CCO in maintaining ... Provide regulatory support across applicable consumer protection laws, including mortgage, credit ...

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Consumer Protection Officer information

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How much do consumer protection officer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for consumer protection officer in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Consumer Protection Officer vs Consumer Rights Advocate?

AspectConsumer Protection OfficerConsumer Rights Advocate
Required CredentialsRelevant certifications, legal knowledge, compliance trainingLegal understanding, advocacy training, communication skills
Work EnvironmentGovernment agencies, regulatory bodies, corporate compliance departmentsNon-profit organizations, legal firms, community groups
Employer & Industry UsagePublic sector, consumer protection agencies, regulatory authoritiesNGOs, legal advocacy groups, consumer rights organizations

Both roles focus on consumer rights but differ in their scope and setting. Consumer Protection Officers typically work within government or corporate compliance to enforce laws, while Consumer Rights Advocates often operate in non-profit or legal sectors to promote awareness and legal support for consumers.

What are the key skills and qualifications needed to thrive as a consumer protection officer?

To thrive as a Consumer Protection Officer, you need a solid understanding of consumer rights laws, investigative techniques, and regulatory compliance, often supported by a degree in law, public administration, or a related field. Familiarity with case management systems, legal research databases, and complaint processing tools is typically required. Strong analytical thinking, attention to detail, and effective communication skills help you resolve disputes and interact with both consumers and businesses. These skills are vital for ensuring consumer rights are upheld, investigations are thorough, and trust in regulatory processes is maintained.

What is a consumer protection officer?

Consumer Protection Officers are professionals responsible for enforcing laws and regulations that protect consumers from unfair, deceptive, or unsafe business practices. They investigate consumer complaints, inspect businesses for compliance, and educate the public about consumer rights. These officers may work for government agencies or regulatory bodies, helping to ensure that products and services meet safety standards and that businesses operate ethically. Their work plays a vital role in maintaining trust between consumers and businesses, and they often collaborate with other agencies to address complex consumer issues.

What are some common challenges faced by consumer protection officers when investigating consumer complaints?

Consumer Protection Officers often encounter challenges such as gathering sufficient evidence from both consumers and businesses, navigating complex regulatory frameworks, and managing high caseloads. They must balance the interests of consumers and businesses while ensuring fairness and compliance with the law. Additionally, some cases require collaboration with other agencies or legal teams, which can add complexity to investigations. Strong communication and analytical skills are crucial for overcoming these challenges and achieving positive outcomes.
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Consumer Protection Officer jobs near you
Infographic showing various Consumer Protection Officer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $40,194 per year, or $19.3 per hour.

Consumer Protection Officer

North Carolina Real Estate Commission

Raleigh, NC

Full-time

Posted 19 days ago

Job description

The North Carolina Real Estate Commission is seeking a Consumer Protection Officer to join the Regulatory Affairs Division. This role performs advanced investigative and analytical work related to consumer complaints involving real estate brokerage activity.

The Consumer Protection Officer reviews and analyzes complaint information, conducts inquiries through written and telephone communication, gathers evidence from licensees and public records, and recommends case disposition based on the facts and applicable laws and rules. The position also responds to public inquiries, teaches the Issues and Answers course, assists with rule development, and prepares articles for Commission publications.

Ideal candidates will demonstrate strong analytical ability, excellent writing and communication skills, sound independent judgment, and the ability to handle sensitive matters with tact and professionalism.

Desirable Education and Experience

Graduation from an accredited four-year college or university and at least one year of experience in real estate brokerage, customer service and information, consumer complaints, claims adjustment or related work involving public contact and interpretation of contracts, agreements, laws, rules, and regulations requiring communicative skills; or an equivalent combination of education and experience.

Special Requirements

Possession of a valid NC Real Estate Broker's License. Possession of a valid Driver's License without restrictions that could hinder performance of required duties.

Required Application Materials

Applicants must submit a writing sample as part of the application.