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Loan Servicing Associate Jobs (NOW HIRING)

Freddie Mac

Loan Servicing Associate

Mclean, VA · On-site

$58K - $88K/yr

The Loan Servicing/Loan Accounting Payoff Group at Freddie Mac Multifamily is seeking a Loan Servicing Associate to process payoff request for various Multifamily products. The position will be ...

Freddie Mac

Loan Servicing Associate

Mclean, VA · On-site

The Loan Servicing/Loan Accounting Payoff Group at Freddie Mac Multifamily is seeking a Loan Servicing Associate to process payoff request for various Multifamily products. The position will be ...

SNB Technologies

Loan Servicing Associate

Hancock, MI · On-site

Tags Loan, Loan Servicing, Collateral EOE Statement Superior National Bank is an equal opportunity ... Bachelor's or associate degree in business, finance, accounting or related field preferred, or an ...

hsfcu

Consumer Loan Servicing Associate

Honolulu, HI

$39K - $45K/yr

The Consumer Loan Servicing Associate supports consumer loans from post funding through payoff, including things like title processing, loan servicing, and member support. We're also expanding cross ...

Unity Bank

Loan Servicing Associate II

Clinton, NJ · On-site

$57K - $73K/yr

Responsible for managing assigned Loan Servicing functions including but not limited to, overseeing internal daily processes and assigned third party vendor relationships. Provides operational ...

Unity Bank

Loan Servicing Associate II

Clinton, NJ · On-site

$57K - $73K/yr

Responsible for managing assigned Loan Servicing functions including but not limited to, overseeing internal daily processes and assigned third party vendor relationships. Provides operational ...

Unity Bank

Loan Servicing Associate II

Clinton, NJ

Responsible for managing assigned Loan Servicing functions including but not limited to, overseeing internal daily processes and assigned third party vendor relationships. Provides operational ...

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How much do loan servicing associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for loan servicing associate in the United States is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.52 per hour, depending on experience, location, and employer.

What is a loan servicing associate?

Loan Servicing Associates are professionals who manage and process loans after they have been issued by a lender. Their responsibilities include handling payments, maintaining accurate records, responding to customer inquiries, and ensuring that loans are serviced according to regulatory and company standards. They also assist with resolving issues such as late payments, loan modifications, and escrow account management. This role is essential for maintaining positive borrower relationships and supporting the overall financial health of lending institutions.

What skills and qualifications are needed to be a loan servicing associate?

To excel as a Loan Servicing Associate, you need a solid understanding of loan products, attention to detail, and familiarity with financial regulations, typically supported by a high school diploma or relevant experience. Proficiency in loan servicing software, Microsoft Office Suite, and sometimes knowledge of mortgage or banking platforms is important. Strong organizational skills, effective communication, and problem-solving abilities help you manage borrower inquiries and resolve issues efficiently. These skills ensure loans are serviced accurately, compliance is maintained, and customer satisfaction is achieved in a regulated financial environment.

What are common challenges faced by loan servicing associates and how can they be managed?

Loan Servicing Associates often encounter challenges such as managing a high volume of accounts, ensuring timely payments, and handling complex borrower inquiries. Staying organized, utilizing loan management software, and maintaining clear communication with borrowers and internal teams can help manage these challenges. Additionally, keeping up-to-date with regulatory changes and company policies is essential for accuracy and compliance. Proactive problem-solving and strong attention to detail are key traits for success in this role.

What is the difference between Loan Servicing Associate vs Loan Processor?

AspectLoan Servicing AssociateLoan Processor
Primary RoleManages ongoing loan accounts, handles payments, and customer inquiriesPrepares and reviews loan applications, verifies information, and facilitates approval
Required SkillsCustomer service, attention to detail, knowledge of loan systemsAnalytical skills, document review, communication skills
Work EnvironmentBank or financial institution, customer service settingLoan department, underwriting, or processing team
CertificationsTypically none required, but industry knowledge beneficialOften requires knowledge of lending regulations and financial documentation

While both roles are integral to the loan process, a Loan Servicing Associate focuses on managing existing loans and customer interactions, whereas a Loan Processor handles the initial application review and approval process. Understanding these differences helps job seekers target the right roles in the lending industry.

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Loan Servicing Associate jobs near you
Infographic showing various Loan Servicing Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,286 per year, or $20.3 per hour.

Loan Servicing Associate

RF RENOVO MANAGEMENT COMPANY LLC

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Position: Loan Servicing Associate

Who We Are:

Renovo Financial is a rapidly growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo’s reliability and “win-win” solutions- oriented approach is just two reasons why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain’s 50 fastest-growing Chicago companies. Come join us, its “win-win!”

Position Summary:

The Servicing Department’s primary responsibility is to manage all transactions throughout the life of a loan post-closing. The Loan Servicing Associate is responsible for processing all transactions related to the loan in the servicing system. This entails utilizing several different sources of data and coordinating with other members of the Servicing Department and with other aspects of the business. In this capacity the Loan Servicing Associate must demonstrate an ability to work both within the Servicing Department and across other departments to complete required tasks in a timely and accurate manner. Proficiency in Microsoft Office is required and experience with Salesforce is a plus. The role of the Loan Servicing Associate encompasses the following responsibilities:

  • Intake collateral from newly closed loans
  • On-board newly closed loans
  • Input and maintain loan terms and escrow accounts
  • Manage daily draw disbursements
  • Manage maturity default interest tracking and enter default interest charges
  • Make payment entries for loans with interest reserves
  • Process monthly payments and statements
  • Draft loan modifications, extensions, and releases
  • Draft payoff statements while accounting for any fees, holdbacks, or special conditions
  • Process received payoffs
  • Coordinate with accounting team for balance discrepancies
  • Receive mail related to loan servicing
  • Take calls from title companies and customers
  • Manage customer service inquiries as needed
  • Other duties as assigned
Ideal Candidate:

The ideal candidate for this role will have:

  • Preference of someone in the Chicagoland area as this is a hybrid work from home – in-office position.
  • Ability to multi-task while maintaining high attention to detail
  • Manage daily tasks and prioritize workload independently
  • Ability to interface with all levels of the organization from loan closers to senior management
  • Team-player that will work to find solutions
  • Strong problem-solving and critical thinking skills
  • Previous experience in loan servicing is a plus but not required
  • Proficiency in Microsoft Office is required
  • Experience with Salesforce is a plus
  • Experience with real estate a plus but not required
Behavioral Characteristics:
  • Self-Motivated: You take on tasks without waiting to be told what to do
  • Positive Attitude: You approach situations with a proactive and positive attitude
  • Determined: You stay on course even during difficult assignments and you crave opportunity for advancement
  • Team Player: You believe that to be successful you need to leverage and trust your team. You lead by example.
  • Openminded: Always seeks to find and develop creative solutions

Renovo Financial is an equal opportunity employer. Renovo Financial does not discriminate in any employment actions (including hiring decisions) with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender identity and expression, marital status, disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Renovo offers a 401k plan with employer matching, paid time off, observance of company paid holidays, medical, dental, vision benefits for employees and their dependents, maternity benefits and more.