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In Consumer Services Jobs (NOW HIRING)

Our clients operate in industries such as real estate, funding, financial services, career services, and other consultative consumer markets. Position Overview We're looking for consultative High ...

New

Our clients operate in industries such as real estate, funding, financial services, career services, and other consultative consumer markets. Position Overview We're looking for consultative High ...

New

Closer - Consumer Services

Austin, TX · Remote

$90K - $300K/yr

Our clients operate in industries such as real estate, funding, financial services, career services, and other consultative consumer markets. Position Overview We're looking for consultative High ...

New

Closer - Consumer Services

Boston, MA · On-site

$90K - $300K/yr

Our clients operate in industries such as real estate, funding, financial services, career services, and other consultative consumer markets. Position Overview We're looking for consultative High ...

New

Our clients operate in industries such as real estate, funding, financial services, career services, and other consultative consumer markets. Position Overview We're looking for consultative High ...

New

Our clients operate in industries such as real estate, funding, financial services, career services, and other consultative consumer markets. Position Overview We're looking for consultative High ...

New

Closer - Consumer Services

Denver, CO · Remote

$90K - $300K/yr

Our clients operate in industries such as real estate, funding, financial services, career services, and other consultative consumer markets. Position Overview We're looking for consultative High ...

New

Representative, Consumer Services

Phoenix, AZ · On-site

$15.50 - $19.75/hr

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. The NASCAR Consumer Services Center is seeking a Consumer Services ...

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In Consumer Services information

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How much do in consumer services jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for in consumer services in the United States is $12.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $12.02 per hour, depending on experience, location, and employer.

What are the four career fields in consumer services?

In consumer services, the four main career fields are customer support, sales and marketing, account management, and technical or product support. These roles often require strong communication skills, problem-solving abilities, and familiarity with industry-specific tools or platforms.

What jobs are considered consumer services?

Consumer services jobs include roles such as customer service representatives, retail sales associates, hospitality staff, and technical support specialists. These positions focus on assisting, serving, or providing products directly to consumers and often require strong communication and problem-solving skills.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial or specialized positions such as Customer Service Director or Customer Experience Manager, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service tools and strategies.

What job makes $10,000 a month without a degree?

In consumer services, high-level sales roles such as luxury car sales or real estate agents can earn $10,000 or more monthly through commissions. These positions often require strong communication skills, industry knowledge, and a proven sales record rather than formal degrees.
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Consumer Services Advocate

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Consumer Services Advocate
VornadoAndover
The Consumer Services Advocate provides excellent customer support by phone, email, and chat to Vornado Consumers. You will assist consumers with new orders, advises of orders in process, provides information on new products, sends product literature upon request, takes consumers through our warranty process, and processes returns of products. The Consumer Service Advocate will promptly and resolve any consumer issues, respond to any questions, or refer them to the team members. It is also expected that you will complete related records, reports, documentation, and miscellaneous clerical tasks.
You Will:
  • Receive warranty claims for existing consumers by phone, chat, mail, and email.
  • Process the warranty claims through claim and order entry systems.
  • Receive orders for all consumers by phone, chat, mail, and email. Process orders through order entry systems.
  • Verify pricing, discounts, billing/shipping addresses, and credit status and inform consumers of any issues or back orders and anticipated availability of items on backorder.
  • Maintain files and updates addresses observing procedures within the determined systems.
  • Resolve issues with orders, including contacting parcel carriers (Fed Ex, UPS, USPS) to resolve shipping issues on the consumer’s behalf.
  • Process returns for consumers. Determine the nature of return and assess whether the product is returnable.
  • Corrects and re-ships any incorrect orders
  • Process related to consumer paperwork and credits
  • Send returned product to the Rework department for the appropriate check.
  • Inform consumers of any credit holds
  • Conduct consumer surveys
  • Resolve requests, and issues promptly.
  • Keep consumers informed of Company policies, procedures, and the status of orders and accounts.
  • Work well with other departments such as finance, shipping, pick and pack, and quality assurance to accomplish our goals.
  • Politely convey information while maintaining our professional reputation and providing consumer service.
You Have:
  • High School Diploma or equivalent.
  • Consumer Service/Data Entry experience preferred.
  • Ability to multi-task, solve problems and work within deadlines while communicating verbally with consumers and team members and in written applications.
  • Excellent phone and email etiquette
  • Team player with a willingness to assist others.
  • Maintain an organized station and be attentive to detail on multiple fronts.
  • Proficiency in ERP systems and Microsoft Office Suite.
  • Bi-lingual Spanish is preferred but not required.
  • Authorization to work in the United States on a full-time basis is required; employer sponsorship for employment-based visa status is not available for this position.
  • This is not a remote position.
Our Benefits:
  • Medical and Dental insurance offered with a generous company premium split.
  • Employee-paid vision insurance.
  • Employee paid Flexible Spending and Dependent Care
  • 401K and Roth options with 4% dollar for dollar match and short vesting schedule.
  • Company paid Costco or Sam's Club membership
  • Cost-share for individual or family memberships to any area YMCA.
  • Company paid life insurance, AD amp;D, short- and long-term disability.
  • 11 paid holidays.
  • PTO and Vacation accrual with short years of service increase schedule.
  • Employee Assistance Program offering mental health, wellness, and other services.
What Makes us Different Makes us Better
Vornado was founded on the premise that comfort is constant, bucking the trends of oscillation and utilitarian design. That still holds true today with a broad range of products that enhance efficiency and keep everyone comfortable all year long. Vornado maintains our worldwide reputation for forward-thinking products and above-and-beyond customer service from its headquarters in Andover, Kansas.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.