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Consumer Banker information

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$12

$19

$25

How much do consumer banker jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for consumer banker in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Consumer Banker vs Personal Banker?

AspectConsumer BankerPersonal Banker
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; banking certifications optional
Work EnvironmentBank branches, customer service areasBank branches, customer service areas
Primary ResponsibilitiesHandling consumer accounts, loans, and depositsManaging personal accounts, providing financial advice, selling banking products
Employer & Industry UsageRetail banking, community banksRetail banking, community banks

Consumer Bankers and Personal Bankers often perform similar roles within retail banking environments, focusing on customer service and financial products. While their responsibilities overlap, Consumer Bankers typically handle a broader range of consumer accounts and loans, whereas Personal Bankers focus more on personalized financial advice and account management. Both roles require similar credentials and are found in the same banking settings, making them closely related but with slight differences in focus.

What does a consumer banker do?

A consumer banker assists individual customers with banking services such as opening accounts, processing loans, and providing financial advice. They often work in bank branches, use banking software, and require strong customer service and communication skills.

Does consumer banking pay well?

Consumer bankers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around $30,000 to $40,000 and experienced professionals earning over $60,000. Compensation often includes bonuses and benefits, and strong customer service and sales skills can lead to higher earnings.
More about Consumer Banker jobs
What states have the most Consumer Banker jobs? States with the most job openings for Consumer Banker jobs include:
What job categories do people searching Consumer Banker jobs look for? The top searched job categories for Consumer Banker jobs are:
Consumer Banker jobs near you
Infographic showing various Consumer Banker job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,305 per year, or $19.9 per hour.

Consumer Banker II (College Hill)

First Financial Bank

Cincinnati, OH • On-site

$18 - $20.67/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.
Essential Functions/Responsibilities
  • Perform necessary functions necessary to open accounts, perform maintenance.
  • Run a Teller drawer as deemed necessary by management
  • Support client engagement through active calling, client conversations, and follow up.
  • Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
  • Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
  • Ensure client follow up calls are conducted in the proper time frame.
  • Maintain all operational and risk management standards
  • Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
  • Model the way for peers and coworkers aligned with First Financials Mission and Values.
  • The CB is responsible for adherence to all compliance and regulatory procedures.
  • Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class
  • Client Experience.
  • Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
  • Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
  • Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
  • Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering.
  • Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
  • 3-4 years client service experience in a retail environment.
  • 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
  • High school diploma or general education degree (GED) is required.
  • May obtain notary authorization
  • Possesses a strong level of bank product knowledge and solid sales skills.

Preferred Knowledge and Skills
  • Associate's or Bachelor's degree is preferred and/or an equivalent combination of education and work experience in sales preferred.

Level of Complexity and Scope
  • Ability to serve a wide variety of client needs according to bank policy and procedures.
  • Ability to lead teams as needed.

Degree of Independence and Decision-Making
  • Works with limited supervision.
  • Follows established guidelines.
  • Applies guidelines with proficiency.
  • Collaborates with senior role or Supervisor.
  • Uses subject-matter expertise to advise others.

Required Supervisory Responsibilities
  • Supports the management needs for the FCM

Physical Requirements
  • Occasionally lifts and carries up to 50 lbs.
  • Frequently lifts and carries up to 10 lbs.
  • Frequently sits, stands, walks and drives

Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
  • Client Conversation Workshop
  • Transaction Processing & Regulatory Understanding
  • Consumer Banking Certification: Business Management Tool
  • Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud
  • Consumer Lending Certification: Loan Application and Communication
  • Consumer Lending Certification: Regulatory, Risk, Legal & Fraud
  • Consumer Deposit Certification: Estates, Trusts & Power of Attorneys
  • Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart
  • Consumer Lending Certification: Understanding Underwriting & Processing
  • Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules

Pay Scale
$18.00 - 20.67/hr
Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.

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