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Consumer Banker Jobs in Virginia (NOW HIRING)

The incumbent is responsible for the execution of branch leads according to consumer bank standards, successful execution of all customer transaction requests, and effective conversion of ...

Introduce, promote and recommend consumer banking products and services to clients and non-clients. * Process banking transactions for clients, including cash transactions, cashing checks, assisting ...

Universal Banker- Reston VA

Reston, VA · On-site

$21.68 - $36.13/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

Universal Banker- Reston VA

Reston, VA · On-site

$21.68 - $36.13/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

Mortgage Banker

Richmond, VA · On-site

$70 - $90/hr

The Mortgage Banker will also assist in consumer lending, such as HELOC's, auto and personal loans. The Mortgage Banker will work cooperatively with Mortgage Loan Processors, Secondary Market Loan ...

New

Personal Banker I

Pulaski, VA · On-site

$16.14 - $21.83/hr

With a true focus on "community banking," employees find that they can make an impact through ... Consult customers on consumer loan options and explain their terms, process consumer loan ...

Personal Banker I

Pulaski, VA · On-site

$16.14 - $21.83/hr

At First Community Bank, we are committed to making our community, the places where we live and ... Consult customers on consumer loan options and explain their terms, process consumer loan ...

Personal Banker I

Max Meadows, VA · On-site

$16.14 - $21.83/hr

With a true focus on "community banking," employees find that they can make an impact through ... Consult customers on consumer loan options and explain their terms, process consumer loan ...

Personal Banker I

Pulaski, VA · On-site

$16.14 - $21.83/hr

At First Community Bank, we are committed to making our community, the places where we live and ... Consult customers on consumer loan options and explain their terms, process consumer loan ...

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Showing results 1-20

Consumer Banker information

See Virginia salary details

$12

$19

$25

How much do consumer banker jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for consumer banker in Virginia is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.44 per hour, depending on experience, location, and employer.

What is the difference between Consumer Banker vs Personal Banker?

AspectConsumer BankerPersonal Banker
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; banking certifications optional
Work EnvironmentBank branches, customer service areasBank branches, customer service areas
Primary ResponsibilitiesHandling consumer accounts, loans, and depositsManaging personal accounts, providing financial advice, selling banking products
Employer & Industry UsageRetail banking, community banksRetail banking, community banks

Consumer Bankers and Personal Bankers often perform similar roles within retail banking environments, focusing on customer service and financial products. While their responsibilities overlap, Consumer Bankers typically handle a broader range of consumer accounts and loans, whereas Personal Bankers focus more on personalized financial advice and account management. Both roles require similar credentials and are found in the same banking settings, making them closely related but with slight differences in focus.

Does consumer banking pay well?

Consumer bankers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around $30,000 to $40,000 and experienced professionals earning over $60,000. Compensation often includes bonuses and benefits, and strong customer service and sales skills can lead to higher earnings.

What does a consumer banker do?

A consumer banker assists individual customers with banking services such as opening accounts, processing loans, and providing financial advice. They often work in bank branches, use banking software, and require strong customer service and communication skills.

What are popular job titles related to Consumer Banker jobs in Virginia?

For Consumer Banker jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Consumer Banker jobs in Virginia look for?

The top searched job categories for Consumer Banker jobs in Virginia are:

Infographic showing various Consumer Banker job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 25% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $40,950 per year, or $19.7 per hour.

Commercial Banking Associate-Healthcare Banking

HomeTrust Bank

Roanoke, VA

Full-time

Posted 22 days ago


HomeTrust Bank rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

51st of 171 rated banks


Job description

Job Summary 

The Commercial Banking Associate-Healthcare Banking supports the Healthcare Relationship Managers and commercial customers and prospects with all functions related to commercial loans, deposit services, online banking, and treasury management services to leverage Relationship Managers’ (RM) abilities to develop and retain profitable customer relationships. This position encompasses coordination for deposit account opening and construction loan administration and will maintain and manage the Commercial Loan Process system for RMs they support.

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Create and/or maintain electronic commercial relationship customer files
  • Initiate and/or manage commercial relationship files in the Commercial Loan Process system (CLP) for prospects and applications, to ensure efficient movement through underwriting process
  • Prepare and/or execute account maintenance changes to commercial relationship files including loans and deposit accounts. Coordinate deposit account opening, maintenance, online banking, and Treasury Management referrals by partnering with appropriate Treasury Management team members
  • Collect and review all components of a loan file to verify accuracy including but not limited to CIP Borrower and Guarantors, Beneficial Ownership forms, OFAC searches, insurance policies, UCC lien searches, proper approval authority, and environmental collateral screens.
  • Deepen the commercial relationship by identifying potential personal/consumer bank needs, including consumer and mortgage loans, IRAs, and certificates of deposit and referring to the appropriate team member
  • Collaborate with Treasury Management on successful implementations and provide ongoing maintenance for customers.
  • Assist Relationship Manager with the completion of the credit approval package and the appropriate components and actively review term sheets, commitment letters, and credit memos for content and accuracy.
  • Support Commercial Relationship Managers with day-to-day portfolio management by clearing documentation exceptions, collecting financial requirements, and reviewing internal tracking reports
  • Maintain confidentiality and security of sensitive information
  • Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
  • Complete all mandatory annual compliance training.
  • Follow all regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
  • Perform other duties and special projects as assigned.

Job Requirements:

Education: 

  • High school diploma or equivalent.

Required:

  • 0 to 2 years of commercial or business banking experience, preferably Healthcare banking.
  • Knowledge of bank products and services ideally in commercial lending
  • Understanding of regulations and timing requirements for the Home Mortgage Disclosure Act, Flood Disaster Protection Act, ECOA, Appraisal Delivery, and Beneficial Ownership.
  • Ability to process work accurately and effectively, to multitask in a high-paced working environment, and to handle confidential information in a professional manner.
  • Manage prioritization of workflow for maximum efficiency (especially when supporting multiple RMs).
  • Above average computer skills (Word, Excel, PowerPoint, Outlook), and proficient math and organizational skills.
  • Ability to communicate in a positive and effective manner in one-on-one and small group meetings, and the ability to discuss commercial loan and deposit procedures with customers.
  • Effective team member with demonstrated collaboration skills.
  • Ability to think and act independently within the guidelines and limitations of bank policy and assigned personal authority.

Preferred:

  • Bachelor’s degree in related business field.
  • Familiarity with LaserPro Loan Documents.
  • Previous experience in one or more of the following areas is: administrative, bookkeeping, teller, paralegal, and loan servicing.  

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. 

Work Environment, Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

  • This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
  • The employee will frequently communicate and must be able to exchange accurate information with others.
  • The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.

DISCLAIMER:  HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.


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