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Consumer Advocate Jobs (NOW HIRING)

State of Missouri

Consumer Advocate

Jefferson City, MO · On-site

$42K/yr

Consumer Advocate The Office of the Missouri Attorney General has an opening in its Consumer Protection Unit for a Consumer Advocate. Responsibilities include mediating complaints and identifying ...

cxb

Consumer Advocate, Outreach

Queens, NY · On-site

The Consumer Advocate, Outreach, works with people experiencing street homelessness and living with chronic medical conditions in BOROUGH with the objective of engaging individuals to connect them to ...

Breaking Ground

Consumer Advocate, Outreach

Queens, NY · On-site

$20.71/hr

The Consumer Advocate, Outreach, works with people experiencing street homelessness and living with chronic medical conditions in BOROUGH with the objective of engaging individuals to connect them to ...

cxb

Consumer Advocate, Outreach Brooklyn

New York, NY · On-site

The Consumer Advocate, Outreach, works with people experiencing street homelessness and living with chronic medical conditions in BOROUGH with the objective of engaging individuals to connect them to ...

cxb

Consumer Advocate, Outreach Brooklyn

New York, NY · On-site

The Consumer Advocate, Outreach, works with people experiencing street homelessness and living with chronic medical conditions in BOROUGH with the objective of engaging individuals to connect them to ...

cxb

Consumer Advocate, Outreach Queens

Jamaica, NY · On-site

The Consumer Advocate, Outreach works with people experiencing street homelessness and living with chronic medical conditions in Brooklyn with the objective of engaging individuals to connect them to ...

cxb

Consumer Advocate, Outreach Manhattan

New York, NY · On-site

The Consumer Advocate, Outreach works with people experiencing street homelessness and living with chronic medical conditions in Manhattan with the objective of engaging individuals to connect them ...

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Showing results 1-20

All JobsConsumer Advocate Jobs

Consumer Advocate information

See salary details

$15

$24

$53

How much do consumer advocate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for consumer advocate in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a consumer advocate, and why are they important?

To thrive as a Consumer Advocate, you need strong research, problem-solving, and communication skills, often supported by a background in law, public policy, or social work. Familiarity with case management software, legal research tools, and consumer protection regulations is typically required. Exceptional interpersonal skills, empathy, and the ability to negotiate effectively help you connect with clients and stakeholders. These skills ensure that consumer interests are effectively represented, rights are protected, and positive outcomes are achieved.

What is the difference between Consumer Advocate vs Customer Service Representative?

AspectConsumer AdvocateCustomer Service Representative
Required CredentialsOften a bachelor's degree in law, public policy, or related fields; certifications varyHigh school diploma or equivalent; on-the-job training
Work EnvironmentAdvocacy organizations, government agencies, or legal settingsCall centers, retail, or corporate offices
Employer & Industry UsageUsed by consumer rights groups, government agencies, and non-profitsUsed by companies across retail, telecom, and service industries

Consumer Advocates focus on protecting consumer rights, often working in legal or policy settings, while Customer Service Representatives handle direct customer interactions to resolve issues. Both roles involve communication skills, but Consumer Advocates typically require specialized knowledge and work in advocacy or regulatory environments, whereas Customer Service Representatives work in operational support within companies.

What is a consumer advocate?

Consumer advocates are professionals who work to protect the rights and interests of consumers. They help individuals navigate issues related to products, services, or business practices, and often work to resolve complaints, promote fair policies, and educate the public about consumer rights. Consumer advocates may work for government agencies, non-profit organizations, or independently, and can be involved in lobbying for stronger regulations, investigating fraudulent practices, and providing guidance to consumers who have been wronged.

What are some common challenges consumer advocates face when working with clients and how can they be addressed?

Consumer Advocates often encounter challenges such as navigating complex regulations, managing high caseloads, and addressing clients' emotional distress. Successfully overcoming these challenges involves staying up-to-date with relevant laws, practicing strong organizational skills, and demonstrating empathy and patience during client interactions. Collaboration with legal professionals, social workers, and government agencies is also crucial for resolving issues efficiently and supporting clients effectively.
More about Consumer Advocate jobs
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What states have the most Consumer Advocate jobs? States with the most job openings for Consumer Advocate jobs include:
What job categories do people searching Consumer Advocate jobs look for? The top searched job categories for Consumer Advocate jobs are:
What are popular job titles related to Consumer Advocate jobs? For Consumer Advocate jobs, the most frequently searched job titles are:
Consumer Advocate jobs near you
Infographic showing various Consumer Advocate job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $50,768 per year, or $24.4 per hour.

Consumer Advocate

Missouri Attorney General

Jefferson City, MO • On-site

$42K/yr

Other

Posted 22 days ago

Missouri Department Of Conservation rating

5.7

Company rating: 5.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

799th of 844 rated public administrative organizations

Job description

Consumer Advocate

The Office of the Missouri Attorney General has an opening in its Consumer Protection Unit for a Consumer Advocate. Responsibilities include mediating complaints and identifying those that may need further investigation. Applicants must be able to maintain confidentiality; plan, prioritize, and organize effectively; handle multiple projects while managing a large caseload; work well under pressure; analyze and interpret voluminous information quickly and accurately; meet with the public; and exercise independent judgment. Applicants must have excellent written and oral communication skills, the ability to conduct internet-based research, and be able to use computer programs such as Word. Starting salary is $42,872.40. This position is open until filled.

EOE

What Missouri Department Of Conservation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Missouri Attorney General logo

About Missouri Attorney General

Sourced by ZipRecruiter

The Attorney General serves as the chief legal officer of the State of Missouri as mandated by our Constitution. The Attorney General is elected by Missouri voters, serves a four-year term, and is not subject to constitutional term limits. The Attorney General’s Office represents and provides legal advice to most state agencies; defends challenges to the validity of state laws; enforces civil law, including consumer protection and environmental laws; defends the State’s interest in civil actions, including bankruptcies, workers’ compensation claims, professional licensing cases, and habeas corpus actions filed by state and federal inmates; and serves as a special prosecutor in criminal cases when appointed. In addition, the Office handles all appeals statewide from felony convictions. The Attorney General’s Office brings and defends lawsuits on behalf of the State and prepares formal legal opinions requested by State officers, legislators, or county attorneys on issues of law. The Office represents the State in litigation at all levels ranging from a variety of administrative tribunals to the U.S. Supreme Court. The Office also includes an Office of Solicitor General, who represents the interests of the state in appellate and national matters.

Industry

Public administration

Company size

201 - 500 Employees

Headquarters location

Jefferson City, MO, US

Year founded

1865

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