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Connect Direct Jobs (NOW HIRING)

STI

IBM MFT Architect - Remote

$72.50 - $93.50/hr

Maintain and administer IBM Connect:Direct and Sterling Secure Proxy * IBM Sterling File Gateway * IBM Sterling B2B Integrator * Support experience * Experience in handling pager duty alerts

Cynet Systems

Iseries Support Engineer

Charlotte, NC · On-site

NDM (Connect:Direct) for cross-platform data transfers. * DB2 for i (recovery, restore sequencing). * Security & certificates (DCM, access controls). Nice to Have: * Experience with ACH, Wires, Cards ...

Aquent

Infrastructure Engineer

Hartford, CT · On-site

$45 - $50/hr

Seamlessly integrate and manage enterprise file transfer technologies (e.g., Progress, Connect:Direct). Operations, Security & Compliance Lead disaster recovery (DR) and business continuity planning ...

CYNET SYSTEMS

Senior iSeries (IBM i) SME

Charlotte, NC · On-site

$75/hr

NDM (Connect:Direct) for cross-platform data transfers. * DB2 for i (recovery, restore sequencing). * Security & certificates (DCM, access controls). Nice to Have: * Experience with ACH, Wires, Cards ...

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How much do connect direct jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for connect direct in the United States is $40.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $59.62 per hour, depending on experience, location, and employer.

What is the difference between Connect Direct vs Data Center Technician?

AspectConnect DirectData Center Technician
Required CredentialsNetworking certifications (e.g., Cisco CCNA), IT experienceIT certifications, hardware and network knowledge
Work EnvironmentData centers, network operation centersData centers, server rooms, technical support areas
Employer & Industry UsageIT companies, financial institutions, large enterprisesData centers, telecom companies, IT service providers
Common Search & ComparisonYesYes

Connect Direct professionals focus on managing and maintaining direct network connections and secure data transfers, often requiring networking certifications. Data Center Technicians handle hardware, servers, and infrastructure within data centers. While both roles work in data centers and require technical skills, Connect Direct specialists primarily manage network connections, whereas Data Center Technicians focus on hardware and physical infrastructure.

What are the key skills and qualifications needed to thrive as a Connect Direct Agent, and why are they important?

To thrive as a Connect Direct Agent, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes bilingual proficiency are important technical qualifications. Excellent communication, patience, and active listening are essential soft skills for building rapport and resolving customer inquiries efficiently. These skills ensure high-quality customer interactions, drive client satisfaction, and support organizational goals in a fast-paced service environment.

What is Connect Direct?

Connect Direct, also known as IBM Sterling Connect:Direct, is a managed file transfer (MFT) software solution used to securely and reliably transfer large volumes of data between different systems, platforms, or organizations. It is commonly used by enterprises to automate, schedule, and monitor file transfers, ensuring data integrity and security. Connect Direct supports multiple operating systems, provides encryption and authentication, and is widely used in industries like finance, retail, and healthcare for mission-critical data exchanges.

How does a Connect Direct specialist typically collaborate with other departments to ensure seamless client communication?

Connect Direct specialists often act as the bridge between clients and internal teams such as sales, customer support, and technical staff. They are responsible for quickly assessing client needs and routing inquiries or issues to the appropriate department. This requires strong communication and organizational skills, as well as the ability to coordinate with multiple stakeholders to resolve client concerns efficiently. Collaboration usually involves regular meetings, shared digital tools, and real-time updates to ensure that all parties are informed and aligned on client matters.
More about Connect Direct jobs
What cities are hiring for Connect Direct jobs? Cities with the most Connect Direct job openings:
What states have the most Connect Direct jobs? States with the most job openings for Connect Direct jobs include:
What job categories do people searching Connect Direct jobs look for? The top searched job categories for Connect Direct jobs are:
Connect Direct jobs near you
Infographic showing various Connect Direct job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $83,786 per year, or $40.3 per hour.

IBM MFT Architect - Remote

STI

Remote

$72.50 - $93.50/hr

Full-time

Posted 7 days ago

Job description

Must Have: IBM, MFT
IBM Sterling Gateway
Below is the JD:
  • Must have skills:
  • IBM to SFG migration
  • IBM MFT Suite (SFG, Sterling Integrator, Sterling Secure Proxy, Sterling Control Center)
  • Maintain and administer IBM Connect:Direct and Sterling Secure Proxy
  • IBM Sterling File Gateway
  • IBM Sterling B2B Integrator
  • Support experience
  • Experience in handling pager duty alerts

Apply