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Connect Direct Jobs (NOW HIRING)

Palnar

Mainframe, Network Systems Programmer

$56.25 - $71.75/hr

Familiarity with CA/NetMaster, NDM/Connect: Direct, TPX and JIRA a plus. Role & Responsibilities: * Mainframe Network Engineering will be supporting a firmwide initiative to enable encryption for all ...

Xinnovit

Unix System Management Specialist

Dubuque, IA · On-site

Direct. Resource with high level Unix OS skills could be considered to be trained on Tumbleweed/NDM. Unix skills for AIX and Linux. This SA will be supporting the Connect: Direct and Tumbleweed ...

Hansen Talent Group

Developer III

Columbia, SC · Hybrid

... Connect:Direct • Develop and maintain ITX mapping transformations for EDI X12, XML, datasets, and flat files • Perform system administration tasks including certificate management, security ...

STI

Electronic Data Interchange (EDI Consultant)

Connect:Direct, Sterling File Gateway, Cleo Harmony or other MFT applications * Configure Connect:Direct and file agent scripts to facilitate automation scripts. * Work with various network, firewall ...

Zortech Solutions

Application support

Strongsville, OH · On-site

Level 2 - 2-4 years • Oracle • PLSQL • CA7 • Informatica Power Center • Linux Red Hat • MS SQL • Oracle TOAD • Teradata Flex Skills/Nice to Have: • ServiceNow • Connect Direct ...

STI

IBM SFG with Docker/Kubernetes - Remote

$54 - $74/hr

Experience with Connect:Direct, including scripting, connectivity setup, and file movement across internal/external systems. * Proficient in working with containerized environments, specifically with ...

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Connect Direct information

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How much do connect direct jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for connect direct in the United States is $40.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $59.62 per hour, depending on experience, location, and employer.

What is the difference between Connect Direct vs Data Center Technician?

AspectConnect DirectData Center Technician
Required CredentialsNetworking certifications (e.g., Cisco CCNA), IT experienceIT certifications, hardware and network knowledge
Work EnvironmentData centers, network operation centersData centers, server rooms, technical support areas
Employer & Industry UsageIT companies, financial institutions, large enterprisesData centers, telecom companies, IT service providers
Common Search & ComparisonYesYes

Connect Direct professionals focus on managing and maintaining direct network connections and secure data transfers, often requiring networking certifications. Data Center Technicians handle hardware, servers, and infrastructure within data centers. While both roles work in data centers and require technical skills, Connect Direct specialists primarily manage network connections, whereas Data Center Technicians focus on hardware and physical infrastructure.

What are the key skills and qualifications needed to thrive as a Connect Direct Agent, and why are they important?

To thrive as a Connect Direct Agent, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes bilingual proficiency are important technical qualifications. Excellent communication, patience, and active listening are essential soft skills for building rapport and resolving customer inquiries efficiently. These skills ensure high-quality customer interactions, drive client satisfaction, and support organizational goals in a fast-paced service environment.

What is Connect Direct?

Connect Direct, also known as IBM Sterling Connect:Direct, is a managed file transfer (MFT) software solution used to securely and reliably transfer large volumes of data between different systems, platforms, or organizations. It is commonly used by enterprises to automate, schedule, and monitor file transfers, ensuring data integrity and security. Connect Direct supports multiple operating systems, provides encryption and authentication, and is widely used in industries like finance, retail, and healthcare for mission-critical data exchanges.

How does a Connect Direct specialist typically collaborate with other departments to ensure seamless client communication?

Connect Direct specialists often act as the bridge between clients and internal teams such as sales, customer support, and technical staff. They are responsible for quickly assessing client needs and routing inquiries or issues to the appropriate department. This requires strong communication and organizational skills, as well as the ability to coordinate with multiple stakeholders to resolve client concerns efficiently. Collaboration usually involves regular meetings, shared digital tools, and real-time updates to ensure that all parties are informed and aligned on client matters.
More about Connect Direct jobs
What cities are hiring for Connect Direct jobs? Cities with the most Connect Direct job openings:
What states have the most Connect Direct jobs? States with the most job openings for Connect Direct jobs include:
What job categories do people searching Connect Direct jobs look for? The top searched job categories for Connect Direct jobs are:
Connect Direct jobs near you
Infographic showing various Connect Direct job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $83,786 per year, or $40.3 per hour.

Sterling Connect Direct

Omni Inclusive

Jersey City, NJ

Other

Posted 14 days ago

Job description

IBM Connect Direct and Secure plus experience, responsible for installation, setup, configuration and maintenance of the tool
(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
(2.) To provide support for on call escalations orL3 level support and doing incident and problem management
(3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives.
(4.) To adhere to quality standards, regulatory requirements, and company policies
(5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
(6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

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