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Connect Direct Jobs in Dallas, TX (NOW HIRING)

Robustware

Fullstack developer

Dallas, TX · On-site

... Connect:Direct. Automation & Testing: Selenium, Playwright, Robot Framework, JUnit, TestNG, Katalon Studio, Tosca, Worksoft, JMeter, Rest Assured, Karate, API Testing AI & Data: GitHub Copilot ...

Redolent, Inc.

IBM Sterling Integrators

Plano, TX · On-site

Knowledge and understanding of setting up of SFTP, AS2 and Connect Direct transmissions Desired skills: * Proficient in articulating facts and data-driven plans and ability to partner with ...

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Connect Direct information

See Dallas, TX salary details

$9

$39

$69

How much do connect direct jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for connect direct in Dallas, TX is $39.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.50 and $58.83 per hour, depending on experience, location, and employer.

What is Connect Direct?

Connect Direct, also known as IBM Sterling Connect:Direct, is a managed file transfer (MFT) software solution used to securely and reliably transfer large volumes of data between different systems, platforms, or organizations. It is commonly used by enterprises to automate, schedule, and monitor file transfers, ensuring data integrity and security. Connect Direct supports multiple operating systems, provides encryption and authentication, and is widely used in industries like finance, retail, and healthcare for mission-critical data exchanges.

How does a Connect Direct specialist typically collaborate with other departments to ensure seamless client communication?

Connect Direct specialists often act as the bridge between clients and internal teams such as sales, customer support, and technical staff. They are responsible for quickly assessing client needs and routing inquiries or issues to the appropriate department. This requires strong communication and organizational skills, as well as the ability to coordinate with multiple stakeholders to resolve client concerns efficiently. Collaboration usually involves regular meetings, shared digital tools, and real-time updates to ensure that all parties are informed and aligned on client matters.

What are the key skills and qualifications needed to thrive as a Connect Direct agent, and why are they important?

To thrive as a Connect Direct Agent, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes bilingual proficiency are important technical qualifications. Excellent communication, patience, and active listening are essential soft skills for building rapport and resolving customer inquiries efficiently. These skills ensure high-quality customer interactions, drive client satisfaction, and support organizational goals in a fast-paced service environment.

What is the difference between Connect Direct vs Data Center Technician?

AspectConnect DirectData Center Technician
Required CredentialsNetworking certifications (e.g., Cisco CCNA), IT experienceIT certifications, hardware and network knowledge
Work EnvironmentData centers, network operation centersData centers, server rooms, technical support areas
Employer & Industry UsageIT companies, financial institutions, large enterprisesData centers, telecom companies, IT service providers
Common Search & ComparisonYesYes

Connect Direct professionals focus on managing and maintaining direct network connections and secure data transfers, often requiring networking certifications. Data Center Technicians handle hardware, servers, and infrastructure within data centers. While both roles work in data centers and require technical skills, Connect Direct specialists primarily manage network connections, whereas Data Center Technicians focus on hardware and physical infrastructure.

What are popular job titles related to Connect Direct jobs in Dallas, TX?

For Connect Direct jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Connect Direct jobs in Dallas, TX look for?

The top searched job categories for Connect Direct jobs in Dallas, TX are:

Connect Direct jobs near you
Infographic showing various Connect Direct job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $82,679 per year, or $39.7 per hour.

Sterling Integrator Consultant (with AWS)

IT America Inc

Plano, TX • On-site

Contractor

Re-posted 16 days ago

Job description

Position: Sterling Integrator Consultant (with AWS)

Location: Plano, TX &  Mc Lean, VA

Duration: Long term contract

Job Description:

We are looking for a skilled Sterling Integrator Consultant with hands-on expertise in IBM Sterling B2B Integration Suite, including Sterling Integrator, File Gateway, Secure Gateway, and Connect:Direct, with added experience in cloud technologies, especially AWS. The candidate will be responsible for implementing, supporting, and optimizing B2B file transfers and integration workflows in a secure and scalable environment.

Required Skills:

Sterling integrator

Sterling file gateway

Sterling secure gateway

Connect direct

AWS

Key Responsibilities:

  • Design, develop, and support solutions using IBM Sterling B2B Integrator (SI).
  • Configure and manage Sterling File Gateway (SFG) and Secure Gateway for secure partner communications.
  • Set up and maintain Connect:Direct processes for high-volume file transfers.
  • Manage and monitor B2B data flows, partner onboarding, and trading partner communications.
  • Integrate Sterling platforms with enterprise systems and cloud environments, especially AWS.
  • Ensure file exchange processes are secure, compliant, and aligned with organizational policies.
  • Troubleshoot and resolve production issues, including performance tuning and error handling.
  • Work closely with infrastructure, security, and cloud teams for high availability and scalability.
  • Participate in upgrades, patching, and migration activities (e.g., on-prem to AWS cloud).
  • Document solutions, process flows, and partner configurations.

Required Skills:

  • Strong hands-on experience with IBM Sterling B2B Integrator.
  • Proficient in Sterling File Gateway (SFG) and Sterling Secure Proxy / Gateway setup and management.
  • Experience with IBM Connect:Direct for file transfer automation.
  • Good understanding of B2B protocols: SFTP, FTPS, AS2, HTTPS, OFTP.
  • Proficient in creating and managing business processes (BPML) within Sterling Integrator.
  • Familiarity with AWS services (S3, EC2, CloudWatch, Lambda, IAM).
  • Experience in trading partner onboarding and secure data exchange.
  • Good knowledge of security standards – SSL/TLS, PGP encryption, digital certificates.

Preferred Skills:

  • Experience with cloud migration of B2B systems (on-prem → AWS).
  • Knowledge of scripting (Shell, Python) for automation tasks.
  • Familiarity with DevOps tools: Jenkins, Git, Ansible, Terraform.
  • Exposure to ITIL-based service management processes.

Education & Certifications:

  • Bachelor’s/Master’s degree in Computer Science, Engineering, or equivalent.
  • IBM Sterling Certifications (Preferred).
  • AWS Cloud Practitioner or Associate Certification (Preferred).

Soft Skills:

  • Strong analytical and troubleshooting skills.
  • Excellent communication and documentation abilities.
  • Ability to work independently and in a global team environment.