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Conflict Resolution Manager Jobs in Ohio (NOW HIRING)

Prodigy Properties

Property Manager

Cincinnati, OH

Strong relationship management, negotiation, conflict resolution and problem-solving skills * Experience with Rent Manager, Yardi, and/or Entrata, preferred * Working knowledge of affordable housing ...

StandardAero

Sales Manager

Cincinnati, OH · On-site

Sales Manager Location: Cincinnati, OH (this is not a remote position) Build an Aviation Career You ... The successful candidate will possess strong negotiation, conflict resolution and customer service ...

StandardAero

Sales Manager

Cincinnati, OH · On-site

Sales Manager Location: Cincinnati, OH (this is not a remote position) Build an Aviation Career You ... The successful candidate will possess strong negotiation, conflict resolution and customer service ...

Raya Workforce

Senior Project Manager

Chagrin Falls, OH · On-site

$100K - $130K/yr

Senior Project Manager Location: Chagrin Falls Schedule: Full-time, Monday-Friday (On-site) About ... Demonstrate strong negotiation, conflict resolution, and customer service skills in all project ...

Managed Staffing

Construction Project Manager

Albany, OH · On-site

$85 - $92/hr

Strong experience in construction management , conflict resolution, and field coordination. * Proven experience with resource allocation , scheduling, and onsite execution. Work Schedule * Monday ...

Woodward

$90K - $110K/yr

Conflict Resolution: Manages and resolves customer complaints and conflicts in a professional and constructive manner. * Data Analysis: Analyzes customer feedback and support metrics to identify ...

New

Staffingine LLC

SAP Project Manager

Avon Lake, OH · On-site

Excellent communication, conflict resolution, and stakeholder management skills. * Ability to manage high‑pressure timelines and multi‑vendor environments. 1. Project Governance & Delivery * Lead ...

Surge Staffing

Property Manager

Dover, OH · On-site

$65K - $80K/yr

Property Manager Location: Dover, Ohio (Onsite) Regional Oversight: Dover, New Philadelphia ... Excellent communication and conflict-resolution abilities. * Ability to work independently while ...

Surge Staffing

Property Manager

Dover, OH · On-site

$65K - $80K/yr

Property Manager Location: Dover, Ohio (Onsite) Regional Oversight: Dover, New Philadelphia ... Excellent communication and conflict-resolution abilities. * Ability to work independently while ...

Surge Staffing

Property Manager

New Philadelphia, OH · On-site

$65K - $80K/yr

Property Manager Location: Dover, Ohio (Onsite) Regional Oversight: Dover, New Philadelphia ... Excellent communication and conflict-resolution abilities. * Ability to work independently while ...

Surge Staffing

Property Manager

Dover, OH · On-site

$65K - $80K/yr

Property Manager Location: Dover, Ohio (Onsite) Regional Oversight: Dover, New Philadelphia ... Excellent communication and conflict-resolution abilities. * Ability to work independently while ...

Surge Staffing

Property Manager

Wooster, OH · On-site

$65K - $80K/yr

Property Manager Location: Dover, Ohio (Onsite) Regional Oversight: Dover, New Philadelphia ... Excellent communication and conflict-resolution abilities. * Ability to work independently while ...

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Conflict Resolution Manager information

What jobs can you get with a conflict resolution degree?

A conflict resolution degree can lead to roles such as Conflict Resolution Manager, Mediator, Negotiator, or Dispute Resolution Specialist. These positions often require strong communication, negotiation skills, and sometimes certification in mediation or arbitration, and they are commonly found in legal, corporate, or community settings.

What is the difference between Conflict Resolution Manager vs Mediator?

AspectConflict Resolution ManagerMediator
CredentialsTypically requires a bachelor's degree, conflict management certification, or related experienceOften requires certification in mediation or conflict resolution, with some roles preferring a legal or counseling background
Work EnvironmentWorks within organizations, managing conflict resolution strategies and policiesOperates independently or as part of a dispute resolution process, often in legal, community, or organizational settings
Employer & Industry UsageUsed in corporate, educational, and government sectors to handle internal conflictsCommonly employed in legal, community, and organizational disputes to facilitate negotiations

While both roles focus on resolving conflicts, a Conflict Resolution Manager oversees conflict strategies within organizations, whereas a Mediator facilitates dispute resolution between parties, often in legal or community contexts.

How do I start a career in conflict resolution?

To start a career as a conflict resolution manager, gaining a relevant bachelor's degree such as in psychology, social work, or conflict management is essential. Developing strong communication, negotiation, and problem-solving skills, along with obtaining certifications like Mediation or Conflict Resolution training, can improve job prospects. Entry-level roles often require experience in counseling, human resources, or related fields, and some positions may require a master's degree or specialized training.

What are the 3 C's of conflict resolution?

The 3 C's of conflict resolution are Communication, Cooperation, and Compromise. As a Conflict Resolution Manager, understanding these principles helps facilitate effective dialogue, promote mutual understanding, and find acceptable solutions between parties. Mastery of these concepts is essential for resolving disputes efficiently in a professional environment.

What does a Conflict Resolution Manager do?

A Conflict Resolution Manager is responsible for facilitating the resolution of disputes and disagreements within an organization or between parties. They use mediation, negotiation, and communication skills to identify the root causes of conflicts and guide parties toward mutually acceptable solutions. Their goal is to foster a positive and productive work environment by reducing tension, improving relationships, and preventing issues from escalating. Typically, they also provide training on conflict resolution techniques and help develop policies to address future conflicts.

How does a Conflict Resolution Manager typically collaborate with other departments within an organization?

A Conflict Resolution Manager frequently works cross-functionally with HR, management, and sometimes legal teams to ensure disputes are addressed fairly and efficiently. They facilitate communication between parties, mediate discussions, and help develop policies that prevent future conflicts. This role often involves training staff on conflict management techniques and advising leadership on best practices for fostering a healthy workplace environment. Building strong relationships across departments is essential to proactively identify and resolve issues before they escalate.

What are the 5 C's of conflict resolution?

The 5 C's of conflict resolution are Communication, Cooperation, Compromise, Creativity, and Consistency. As a Conflict Resolution Manager, understanding these principles helps facilitate effective negotiations and maintain positive relationships in the workplace. Developing skills in active listening and emotional intelligence supports applying these concepts successfully.

What are the key skills and qualifications needed to thrive as a Conflict Resolution Manager, and why are they important?

To thrive as a Conflict Resolution Manager, you need expertise in mediation, negotiation, and a background in conflict management or a related field, often supported by a relevant degree or certification. Familiarity with conflict resolution frameworks, case management software, and professional mediation certifications is commonly required. Exceptional interpersonal skills, emotional intelligence, and impartiality help distinguish top performers in this role. These skills ensure effective dispute resolution, foster positive work environments, and help organizations maintain productivity and morale.
What are the most commonly searched types of Conflict Resolution jobs in Ohio? The most popular types of Conflict Resolution jobs in Ohio are:
What are popular job titles related to Conflict Resolution Manager jobs in Ohio? For Conflict Resolution Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Conflict Resolution Manager jobs in Ohio look for? The top searched job categories for Conflict Resolution Manager jobs in Ohio are:
What cities in Ohio are hiring for Conflict Resolution Manager jobs? Cities in Ohio with the most Conflict Resolution Manager job openings:
Conflict Resolution Manager jobs near you
Infographic showing various Conflict Resolution Manager job openings in Ohio as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Debt Resolution Manager

Debt Resolution Manager

General Electric Credit Union

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

General Electric Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Debt Resolution Manager
Primary Duties and Responsibilities:
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The Debt Resolution Manager oversees the mortgage default servicing department, including collections, loss mitigation, foreclosure, and claims, as well as bankruptcy and escrow servicing. Implements processes and procedures that improve efficiency and support results beneficial to the credit union and its members.
Essential Responsibilities:
  • Directing the daily operations of the bankruptcy, escrow and mortgage default department and overseeing case workflows, including managing a portfolio of cases from initial filing or default to resolution or liquidation.
  • Reviewing, approving, and ensuring the accurate and timely preparation and electronic filing of legal documents with National Bankruptcy Services, and associated law firms.
  • Serving as a subject matter expert for internal and external audits, ensuring all activities adhere to applicable regulations, investor requirements, and company policies. This also includes responding to quality control findings and implementing preventative controls.
  • Analyzing financial statements and data to determine strategies for minimizing loss when an account defaults on a loan or other debt. This often involves managing pre-petition and post petition debt and monitoring accounts throughout the entire default process.
  • Acting as the primary contact and liaison between internal teams, senior management, members, creditors, attorneys, trustees, and court officials.
  • Carrying out management duties such as hiring, training, monitoring performance, resolving complaints, and mentoring supervisors and team members.
  • Identifying gaps within existing processes and implementing solutions or new procedures to improve efficiency and service levels and reduce costs.
  • Following up payments and closely monitoring bankruptcy and delinquent mortgage accounts with the Loan Servicing team
  • Resolving disputed transactions in a timely and cost-effective manner
  • Compiling month-end data for management
  • Adhering to the company's risk and regulatory standards, policies, and controls.

Education and Experience:
  • High school diploma/GED required; College degree preferred
  • 6+ years of experience in a mortgage default, collections or similar role
  • 5+ years of experience with bankruptcy servicing or operational experience
  • Prior experience working in a credit union or community bank is preferred

Knowledge, Skills, and Abilities:
  • Extensive knowledge of regulations and guidelines set forth in the Fair Debt Collection Practices Act, Bankruptcy Code, and Reg. Z
  • Ability to serve as Subject Matter Expert and handle complex situations efficiently
  • Has sufficient knowledge of the Bankruptcy and loss mitigation process and understands the legalities and documents associated with each filing
  • Excellent communication skills with high degree of ability to talk to members, especially with matters of sensitivity and conflict resolution
  • Strong analytical skills and decisive decision-making skills
  • Able to work in a fast-paced environment
  • Must have the ability to prepare and interpret detailed written materials and perform mathematical functions
  • High degree of professionalism especially when working with external parties and attorneys
  • Proficient in working in case management and bankruptcy systems, including PACER

At GECU, we want to support your wellbeing by offering a wide range of benefits:
  • Health, Dental and Vision insurance
  • Life and Disability insurance options
  • Paid Time Off starts accruing once hired and take your birthday off -paid
  • 401k Retirement plan with up to a 10% match of your base gross compensation
  • Tuition reimbursement opportunities & professional development
  • Volunteer opportunities -and earn additional PTO hours!
  • On-site clinics for Vaccines and Mammograms

And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer

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