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Configuration Manager Jobs in Rhode Island (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

Citizens

Manager, Endpoint Engineering

Johnston, RI

$134K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee operational support for Windows endpoints, including device configuration, software deployment, endpoint policy management, troubleshooting, and lifecycle support. * Provide leadership for ...

Citizens

Manager, Endpoint Engineering

Johnston, RI · On-site

$134K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee operational support for Windows endpoints, including device configuration, software deployment, endpoint policy management, troubleshooting, and lifecycle support. * Provide leadership for ...

Citizens

Manager, Endpoint Engineering

Johnston, RI

$134K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee operational support for Windows endpoints, including device configuration, software deployment, endpoint policy management, troubleshooting, and lifecycle support. * Provide leadership for ...

MIKEL INC

CM/ILS SPECIALIST - SLUAS PROGRAM

Middletown, RI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MIKEL is seeking a Configuration Management (CM) and Integrated Logistics Support (ILS) Specialist to support the Submarine Launch Unmanned Aerial System (SLUAS) program in collaboration with ...

Gilbane, Inc.

Product Management Specialist

Providence, RI · On-site

  • Medical

  • Retirement

Knowledge of Microsoft Azure, Intune and Microsoft Configuration Manager * Strong organizational and communication skills * Basic Microsoft Office proficiency * Exposure to Agile concepts * Interest ...

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Showing results 21-40

All JobsConfiguration JobsConfiguration Manager JobsConfiguration Manager Jobs in Rhode Island

Configuration Manager information

See Rhode Island salary details

$36.7K

$94K

$141.5K

How much do configuration manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for configuration manager in Rhode Island is $93,950.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $109,700.00 per year, depending on experience, location, and employer.

How does a configuration manager typically interact with cross-functional teams during a project lifecycle?

A Configuration Manager works closely with teams such as development, quality assurance, operations, and project management throughout the project lifecycle. They facilitate clear communication regarding configuration changes, version control, and release management to ensure all stakeholders are aligned. Regular meetings and documentation are key to tracking changes, resolving issues, and maintaining the integrity of configuration items. This collaborative approach helps prevent conflicts, ensures compliance with standards, and supports smooth project delivery.

What are the key skills and qualifications needed to thrive as a configuration manager, and why are they important?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and a background in IT, engineering, or a related field. Familiarity with configuration management tools like ServiceNow, Jira, or IBM Rational, along with ITIL certification, is often expected. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for the role. These abilities are essential for ensuring system integrity, minimizing errors, and supporting seamless project delivery in complex environments.

What is a configuration manager?

A Configuration Manager is an IT professional responsible for overseeing and controlling changes to software, hardware, and related documentation within an organization. Their main goal is to ensure that systems and products remain consistent, reliable, and compliant with organizational and regulatory standards. Configuration Managers develop and maintain processes for version control, track changes, and ensure proper documentation. They often work closely with development, operations, and quality assurance teams to manage updates and resolve configuration issues. This role is crucial in environments where maintaining the integrity and traceability of system components is essential.

What is the difference between Configuration Manager vs Network Administrator?

AspectConfiguration ManagerNetwork Administrator
CertificationsITIL, CompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA, Microsoft Certified: Windows Server
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, ISP environments
Primary ResponsibilitiesManaging hardware/software configurations, deployment, and updatesMaintaining network infrastructure, troubleshooting connectivity issues
Industry UsageIT service management, enterprise ITNetwork management, telecommunications, IT support

While both roles work within IT environments, Configuration Managers focus on managing system configurations and deployments, whereas Network Administrators handle network infrastructure and connectivity issues. Understanding these differences helps organizations assign the right responsibilities and professionals for their IT needs.

What is a configuration manager?

A configuration manager oversees the lifecycle of software or hardware production, such as a new app or server development. Job duties include getting authorization for the project, documenting the process from the outline to the quality assurance and beta testing, overseeing the coding and implementation, and collecting data relevant to the project. Qualifications for this career include a bachelor’s degree in computer science or a related field, IT experience, the ability to handle multiple projects at once, and strong organizational and leadership skills.

More about Configuration Manager jobs

What are popular job titles related to Configuration Manager jobs in Rhode Island?

For Configuration Manager jobs in Rhode Island, the most frequently searched job titles are:

What cities in Rhode Island are hiring for Configuration Manager jobs?

Cities in Rhode Island with the most Configuration Manager job openings:

What are popular job titles related to Configuration Manager jobs in RI?

For Configuration Manager jobs in RI, the most frequently searched job titles are:

Configuration Manager jobs near you
Infographic showing various Configuration Manager job openings in Rhode Island as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $93,950 per year, or $45.2 per hour.

Senior CMDB Analyst

First Citizens Bank

Carolina, RI • Remote

$88K - $117K/yr

Full-time

Posted 11 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.

The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization’s Configuration Management Database (CMDB) within the ServiceNow platform. Operating within the IT Asset Management function, this role is central to maintaining an authoritative source of context for all Configuration Items (CIs) across the organizations IT estate, spanning on-premise infrastructure, cloud platforms, and End User Devices. The primary function of this role will be to support the end-to-end quality of CMDB data through the governance structure of CMDB Health, CI reconciliation and data certifications.


Responsibilities
  • Work with the team to continuously drive high standards in the data quality of our CMDB using CMDB Health, CI Reconciliation and CMDB Data Certification.
  • Working with junior staff to determine root cause analysis of data issues detected and ensuring a timely closure of tickets. Facilitate meeting with key stakeholders for support in data remediation.
  • Maintain all the team’s documentation and ensure it is maintained for accuracy, enhancements and annual reviews. Familiar with Playbooks, Runbooks, Standard Operating Procedures, Standards, Job Aid, and Knowledge Articles.
  • Participate in project and agile meetings supporting the designs of Configuration Management processes and tool usage to ensure the accuracy and completeness of the CMDB.  Work within the Agile framework, including participating in sprint planning, backlog grooming, UAT and retrospectives.
  • Design, develop, and produce CMDB reports and dashboards using Platform Analytics and CMDB Query Builder. Ability to create new KPIs and knowledge of other ServiceNow tools for analysis. 
  • Provide weekly and monthly reporting, in addition to facilitating monthly data quality working group sessions.
  • Support the team’s operating procedures for auditing the CMDB and identify opportunities for improvement.
  • Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.
  • Support monthly compliance reviews and annual internal audit reviews of procedures and audit evidence collections.

Qualifications

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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