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Conference Services Attendant Jobs (NOW HIRING)

Jasper Hotel

Conference Services Manager

Fargo, ND · On-site

Conference Services Manager WHO WE ARE Hotels done differently. It's not just a slogan it is who we ... 20 attendees)* subject to revision * Meet and greet client, oversee a formal pre-con or informal ...

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Conference Services Attendant information

What is the difference between Conference Services Attendant vs Banquet Server?

AspectConference Services AttendantBanquet Server
Primary RoleAssists with event setup, technical support, and ensuring conference logistics run smoothly
Work EnvironmentConference centers, hotels, event venues
CredentialsCustomer service skills, basic technical knowledge, sometimes certifications in event management
Employer & IndustryHotels, conference centers, event planning companies

While both roles involve working in event settings, Conference Services Attendants focus on supporting conference logistics and technical needs, whereas Banquet Servers primarily handle food service during events. The roles may overlap in hospitality environments, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a conference services attendant?

To thrive as a Conference Services Attendant, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with audio-visual equipment, event management software, and basic facility maintenance tools is often required. Excellent customer service, teamwork, and adaptability are standout soft skills for this role. These skills ensure smooth event operations, client satisfaction, and the ability to handle unexpected challenges efficiently.

What is a conference services attendant?

Conference Services Attendants are professionals who assist in setting up, maintaining, and breaking down event spaces for meetings, conferences, and banquets. They ensure that all equipment, furniture, and materials are arranged according to client specifications and that the venue remains clean and organized throughout the event. Their duties often include moving tables and chairs, setting up audio-visual equipment, and providing customer service to event attendees. Conference Services Attendants play a vital role in ensuring events run smoothly and successfully.

What are some common challenges faced by conference services attendants during large events, and how can they be managed effectively?

Conference Services Attendants often encounter challenges such as managing last-minute changes to room setups, handling high guest volumes, and coordinating with multiple departments under tight timelines. Effective communication, adaptability, and strong organizational skills are essential for addressing these issues. Attendants who proactively check schedules, stay flexible, and collaborate closely with event planners and audiovisual teams can help ensure smooth event execution and guest satisfaction.
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Conference Services Attendant jobs near you
Infographic showing various Conference Services Attendant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Conference Services Manager

Foxwoods Resort Casino

Mashantucket, CT • On-site

Full-time

Re-posted 7 days ago

Foxwoods Resort Casino rating

7.3

Company rating: 7.3 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

54th of 163 rated casinos

Job description

Step into a dynamic role where you'll orchestrate group programs from room blocks to meetings and large-scale events at Foxwoods Resort Casino. If you excel at coordinating details, leading cross-functional teams, and creating seamless guest experiences, this is your opportunity to manage events from 10 to 2,000 attendees in a world-class resort setting. Under the direction of the Director of Resort Sales, the Conference Services Manager is responsible for planning, coordinating, detailing, and executing all aspects of assigned group programs at Foxwoods Resort Casino and affiliated venues. This includes oversight of catering functions, room blocks, meeting and event logistics, billing and payment, vendor coordination, and post-event follow-up. The role serves as the primary liaison between the client and internal departments, ensuring the delivery of a seamless and elevated guest experience. This position supports both external groups and internal departments and may manage events ranging from 10 to over 2,000 attendees and from 10- approx. 100 rooms on peak night. The manager plays a critical role in cross-functional planning and execution by working closely with departments such as Banquets, Culinary, Front Office, Housekeeping, AV, Engineering, Reservations, Security, Transportation, Entertainment, and third-party vendors, while ensuring compliance with Mashantucket Pequot Tribal Nation policies and safety standards. High School Diploma or equivalent as well as two (2) years of related experience as a manager in one of the following departments: Hotel Group Sales, Catering, Banquets, Convention Services, Front Desk and/or Reservations or an Associate's degree (or higher) in Hospitality, Hotel, Sports & Entertainment and/or Restaurant Management or successful completion of the Foxwoods Resort Sales Career Development Program for Sales, Catering, and Convention Services Associates. Due to the nature of the business, must be able to work flexible hours which includes nights, weekends, and holidays depending on group business demands and event times. Possesses strong communication skills, verbal and written, along with strong interpersonal skills required to effectively interact with clients, management and other departments to ensure accurate account maintenance and the success of all group details to other departments. Must become proficient with department specific computer programs, Delphi, Delphi Diagramming HMS (or similar PMS), Outlook, Passkey, Excel and Word

What Foxwoods Resort Casino employees say

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