Conference Coordinator Jobs in Quebec (NOW HIRING)

Coordonnateur de restauration

Le coordinateur restauration assurera la direction et l'encadrement quotidiens de l'equipe d'accueil et apportera son aide pour les taches courantes et complexes. Le coordinateur est charge de creer une experience client exceptionnelle et sert de modele en creant un environnement qui offre un service et une qualite exceptionnels et repond aux besoins des clients internes et externes. Ce poste peut egalement inclure des taches administratives generales, l'accueil, la photocopie, les services postaux, l'expedition et la reception de produits et de fournitures, le tri, la distribution et le traitement du courrier entrant et sortant.

Responsabilites :

• Superviser la gestion des stocks, en veillant a ce que la cuisine, le centre de conference et les salles de pause soient bien approvisionnes.
• Assurer un service client exceptionnel pour tous les evenements, notamment en coordonnant les besoins des reunions, en assurant la livraison rapide des aliments, des boissons et des services de restauration, en coordonnant les horaires du personnel avec les evenements et en se familiarisant avec la technologie de la salle de conference.
• Suivre les ventes et gerer les rapports quotidiens.
• Verifier les recus, les registres de caisse et les feuilles de caisse pour en garantir l'exactitude.
• Veiller a la proprete, a l'entretien regulier et a l'hygiene des equipements dans la cuisine, le salon et les salles de pause-cafe. 
• Former et controler l'utilisation par l'equipe des procedures operationnelles relatives aux systemes de point de vente et aux caisses enregistreuses afin de traiter efficacement les commandes. 
• Travailler avec les specialistes des evenements afin de garantir un service exceptionnel pour tous les evenements de service a la clientele sur site. 
• Maintenir la certification en matiere de securite alimentaire.
• Peut egalement inclure des taches administratives generales, l'accueil, la photocopie, les services postaux, l'expedition et la reception de produits et de fournitures, le tri, la distribution et le traitement du courrier entrant et sortant.
• Autres taches assignees par le responsable.

Qualifications :

• Diplome d'etudes secondaires ou GED.
• Au moins 4 ans d'experience dans le domaine de la restauration, de l'hotellerie ou de l'organisation d'evenements, une experience en supervision est preferable.
• Certification en salubrite alimentaire
• Certification requise pour servir de l'alcool (par exemple, Smart Serve en Ontario)

Competences :

• Connaissance appliquee des normes reconnues dans le secteur de la restauration en matiere d'hygiene alimentaire, de manipulation et de preparation des aliments, de mise en place et de service des aliments et des boissons
• Doit etre capable de travailler selon des horaires flexibles, y compris le soir et le week-end
• Capacite a travailler dans un environnement dynamique et sous pression, avec un sens aigu du detail et la capacite de travailler sous pression. 
• Excellentes competences en communication orale et ecrite, avec la capacite de faire preuve de discretion et de bon jugement. 
• Excellentes competences en matiere de coordination, d'organisation, de relations interpersonnelles et de resolution de problemes. 
• Excellentes capacites a mener plusieurs taches de front et a s'adapter au changement. 
• Orientation vers le service 
• Capacite a travailler en equipe ou de maniere independante 
• Solides competences informatiques avec les applications Microsoft
• Capacite a soulever et pousser regulierement des objets pesant jusqu'a 30 livres

Catering Coordinator

The Catering Coordinator will provide day-to-day leadership and direction to Hospitality team and assist in routine to complex matters.  The Coordinator is responsible for creating an exceptional client experience and serves as a role model in creating an environment that delivers exceptional service, quality and meets the needs of internal and external clients.  This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. 

Responsibilities:

• Oversee inventory management, ensuring the kitchen, conference center and coffee rooms are well stocked 
• Ensure exceptional client service for all events, including coordinating meeting requirements, prompt delivery of food, beverage and catering needs, coordinating staff schedules with events and familiarity with boardroom technology 
• Track sales and manage daily reports 
• Review receipts, cash records and cash log sheets to assure accuracy 
• Ensure tidiness and regular maintenance and sanitation of equipment in the kitchen, lounge and coffee rooms 
• Train and monitor team's utilization of operational procedures for POS systems and registers to efficiently process orders 
• Work with Event Specialists to ensure exceptional service for all on site Client Service Events 
• Maintain food safety certification 
• May also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail 
• Other duties as assigned by manager 

Qualifications:

• High School Diploma or GED 
• Minimum of 4 years experience in a food services, catering role, hospitality or event planning role, supervisory experience preferred 
• Food Safe Certification 
• Certification required to serve alcohol (eg. Smart Serve in Ontario) 

Skills:

• Applied knowledge of accepted food service industry standards with regard to food sanitation, food handling and preparation, food and beverage set-up and service 
• Must be able to work flexible hours - including evening and weekends 
• Ability to work in a fast-paced, high-pressure environment; with strong attention to detail and the ability to work under pressure 
• Strong verbal and written communication skills, with the ability to exercise discretion and good judgement 
• Possess excellent co-ordination, organizational, interpersonal and problem-solving skills 
• Excellent multi-tasking skills and adaptable to change  
• Service oriented  
• Ability to work as a team or independently 
• Strong computer skills with Microsoft Applications 
• Ability to regularly lift and push objects up to 30 lbs. 

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.  
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.