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Concierge Manager Jobs in Raleigh, NC (NOW HIRING)

TerraBella Fuquay Varina

Concierge

Fuquay Varina, NC · On-site

$12.75 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...

SilverSky

Modern Work Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

The Modern Work Concierge plays a pivotal role in educating clients about the latest updates and ... Work closely with the Sales and Account Management organization to identify revenue opportunities ...

New

TerraBella Senior Living

Concierge

Fuquay Varina, NC · On-site

$12.75 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...

Northwood Ravin

Overnight Concierge - Van Alen

Durham, NC · On-site

$15 - $19.25/hr

  • Life

  • Retirement

  • PTO

Manage concierge desk operations, including packages and guest access, with accuracy and discretion * Act as a central point of coordination between residents and onsite teams to ensure seamless ...

NWR SERVICES LLC

Overnight Concierge - Van Alen

Durham, NC · On-site

$15 - $19.25/hr

  • Life

  • Retirement

  • PTO

Manage concierge desk operations, including packages and guest access, with accuracy and discretion * Act as a central point of coordination between residents and onsite teams to ensure seamless ...

Kisco Senior Living

Concierge (FT)

Raleigh, NC · On-site

$18.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Concierge at The Cardinal at North Hills provides exceptional customer service that establishes ... Schedule and manage appointments: keep track of the resident's calendar, schedule personal ...

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Concierge Manager information

See Raleigh, NC salary details

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How much do concierge manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for concierge manager in Raleigh, NC is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.85 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the most commonly searched types of Concierge jobs in Raleigh, NC?

The most popular types of Concierge jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Concierge Manager jobs?

Cities near Raleigh, NC with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,397 per year, or $22.8 per hour.

Concierge

TerraBella Fuquay Varina

Fuquay Varina, NC • On-site

$12.75 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.


TerraBella Senior Living is looking for a Concierge to join our community_______________________.

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Responsibilities:

  • Carries out telephone answering and reception duties as required.
  • Takes complete messages with pertinent information and communicates messages to the intended recipient.
  • Greets residents and visitors. Answers inquiries and gives directions.
  • Collates brochures for the marketing department.
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
  • Maintains and keeps desk and entry area neat and organized.
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators.
  • Maintains resident forms for miscellaneous credits.
  • Maintains adherence to all company personnel policies and established operating policies and procedures.
  • Other duties as assigned.

Qualifications:

  • High school diploma or general education degree (GED) preferred.
  • One to three years customer service experience and/or training; or equivalent combination of education and experience.

Benefits:

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package.

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

EOE D/V