Lead Concierge
Raleigh, NC · On-site
$20/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodation * Address resident concerns and ...
Lead Concierge
Raleigh, NC · On-site
$20/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodation * Address resident concerns and ...
Concierge
Durham, NC · On-site
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... As a Concierge Attendant, you will be responsible for providing outstanding service to our guests ...
Concierge
Durham, NC · On-site
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... As a Concierge Attendant, you will be responsible for providing outstanding service to our guests ...
Concierge
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... As a Concierge Attendant, you will be responsible for providing outstanding service to our guests ...
Concierge
$17/hr
Medical
Dental
Vision
Life
Retirement
PTO
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be ... As a Concierge Attendant, you will be responsible for providing outstanding service to our guests ...
Concierge
Clayton, NC · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at Kingswood Reserve!
Concierge
Clayton, NC · On-site
$13.25 - $17/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at Kingswood Reserve!
Concierge
$13.25 - $17/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at Kingswood Reserve!
Quick apply
Concierge
$13.25 - $17/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at Kingswood Reserve!
Concierge
Smithfield, NC · On-site
$10 - $16/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at The Crossings of Smithfield!
Concierge
Smithfield, NC · On-site
$10 - $16/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at The Crossings of Smithfield!
Concierge
$10 - $16/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at The Crossings of Smithfield!
Quick apply
Concierge
$10 - $16/hr
Medical
Dental
Vision
Life
PTO
Ability to manage multiple tasks simultaneously and prioritize effectively * Compassion for and a ... Concierge at The Crossings of Smithfield!
Front Desk Concierge
Raleigh, NC · On-site
$15 - $16/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Quick apply
Front Desk Concierge
Raleigh, NC · On-site
$15 - $16/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Front Desk Concierge
Raleigh, NC · On-site
$15 - $19.50/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Front Desk Concierge
Raleigh, NC · On-site
$15 - $19.50/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Front Desk Concierge
Raleigh, NC · On-site
$15 - $19.50/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Front Desk Concierge
Raleigh, NC · On-site
$15 - $19.50/hr
Facilitate communication between the property manager and the concierge team * Exceed expectations by providing anticipatory service and smooth accommodations * Address resident concerns and ...
Front Office Concierge
Cary, NC · On-site
$15.75 - $20.50/hr
As an integral member of the property team, the Concierge will report directly to the Front Office Manager. The Concierge is responsible for ensuring high levels of Guest Satisfaction through:
Front Office Concierge
Cary, NC · On-site
$15.75 - $20.50/hr
As an integral member of the property team, the Concierge will report directly to the Front Office Manager. The Concierge is responsible for ensuring high levels of Guest Satisfaction through:
Concierge
$15 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay ...
Concierge
$15 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay ...
Front Office Concierge
$14.50 - $18.75/hr
As an integral member of the property team, the Concierge will report directly to the Front Office Manager. The Concierge is responsible for ensuring high levels of Guest Satisfaction through:
Front Office Concierge
$14.50 - $18.75/hr
As an integral member of the property team, the Concierge will report directly to the Front Office Manager. The Concierge is responsible for ensuring high levels of Guest Satisfaction through:
Concierge, Multifamily
Raleigh, NC · On-site
$17 - $20/hr
Medical
Dental
Vision
Life
Retirement
Concierge staff members are the face of the property and promote a sense of community. Work ... Proactive communication with Management for issues or concerns * Review the Activity Log and be ...
Concierge, Multifamily
Raleigh, NC · On-site
$17 - $20/hr
Medical
Dental
Vision
Life
Retirement
Concierge staff members are the face of the property and promote a sense of community. Work ... Proactive communication with Management for issues or concerns * Review the Activity Log and be ...
Luxury Concierge - REEDS Jewelers - Fenton
Cary, NC · On-site
$14.25 - $18.50/hr
Medical
Dental
Life
Retirement
PTO
A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the ... Communicate with management any potential service issues. * Share client interactions and ...
Luxury Concierge - REEDS Jewelers - Fenton
Cary, NC · On-site
$14.25 - $18.50/hr
Medical
Dental
Life
Retirement
PTO
A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the ... Communicate with management any potential service issues. * Share client interactions and ...
Luxury Concierge - REEDS Jewelers - Fenton
Cary, NC · On-site
$14.25 - $18.50/hr
Medical
Dental
Life
Retirement
PTO
A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the ... Communicate with management any potential service issues. * Share client interactions and ...
Quick apply
Luxury Concierge - REEDS Jewelers - Fenton
Cary, NC · On-site
$14.25 - $18.50/hr
Medical
Dental
Life
Retirement
PTO
A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the ... Communicate with management any potential service issues. * Share client interactions and ...
Luxury Concierge - REEDS Jewelers - Fenton
Cary, NC · On-site
$14.25 - $18.50/hr
Medical
Dental
Life
Retirement
PTO
A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the ... Communicate with management any potential service issues. * Share client interactions and ...
Luxury Concierge - REEDS Jewelers - Fenton
Cary, NC · On-site
$14.25 - $18.50/hr
Medical
Dental
Life
Retirement
PTO
A Luxury Retail Concierge for REEDS Jewelers is a customer's first point of contact within the ... Communicate with management any potential service issues. * Share client interactions and ...
Concierge
Fuquay Varina, NC · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...
Concierge
Fuquay Varina, NC · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...
Concierge
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...
Quick apply
Concierge
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...
Concierge
Fuquay Varina, NC · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...
Concierge
Fuquay Varina, NC · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
TerraBella Senior Living is looking for a Concierge to join our community ... Responsible for greeting guests, residents, and employees, managing both external and internal ...
Concierge Manager information
See Raleigh, NC salary details
$14.02 - $16.08
3% of jobs
$16.08 - $18.14
15% of jobs
$19.01 is the 25th percentile. Wages below this are outliers.
$18.14 - $20.20
17% of jobs
The median wage is $21.27 / hr.
$20.20 - $22.26
29% of jobs
$23.43 is the 75th percentile. Wages above this are outliers.
$22.26 - $24.32
19% of jobs
$24.32 - $26.38
7% of jobs
$26.38 - $28.44
1% of jobs
$28.44 - $30.50
2% of jobs
$30.50 - $32.56
2% of jobs
$32.56 - $34.62
1% of jobs
$34.62 - $36.68
3% of jobs
$14
$22
$36
How much do concierge manager jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for concierge manager in Raleigh, NC is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.85 per hour, depending on experience, location, and employer.
What does a concierge manager do?
A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.
What are the key skills and qualifications needed to thrive as a concierge manager?
To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.
How does a concierge manager typically collaborate with other departments to enhance guest experiences?
As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.
What is the difference between Concierge Manager vs Front Desk Supervisor?
| Concierge Manager | Front Desk Supervisor |
|---|---|
| Oversees concierge services, manages guest requests, and coordinates with various departments | Supervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception |
| Requires customer service skills, hospitality knowledge, and often experience in guest services | Requires customer service skills, hospitality experience, and staff management abilities |
| Works primarily in hotels, resorts, or luxury establishments | Works mainly at hotel front desks, resorts, or hospitality venues |
Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.
How much do concierge managers make?
Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.
Is being a concierge manager a difficult job?
Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.
What are the most commonly searched types of Concierge jobs in Raleigh, NC?
The most popular types of Concierge jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Concierge Manager jobs?
Cities near Raleigh, NC with the most Concierge Manager job openings:
Stratton Amenities rating
3.2
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.
Key Responsibilities:
- Act as the face of the property, leading by example
- Facilitate communication between the property manager and the concierge team
- Exceed expectations by providing anticipatory service and smooth accommodation
- Address resident concerns and complaints promptly and professionally
- Conduct weekly meetings with the property manager to identify areas for improvement
- Manage team schedules and oversee weekly payroll
- Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
- Implement and enforce accountability measures, disciplinary action, and performance coaching
- Develop and implement new SOPs to continually improve concierge operations
- Foster a positive work culture and environment
- Enforce uniform and grooming standards
- Participate in monthly regional director calls
Position Requirements:
- A passion for delivering exceptional service and hospitality
- Excellent verbal and written communication skills
- Strong problem-solving and leadership abilities
- Outstanding relationship-building skills
- Ability to maintain confidentiality
- A sense of pride and ownership in the position and property
- Ability to respond quickly and genuinely to residents' and guests' requests
- At least five years of hospitality experience
- Exceptional interpersonal skills and guest service abilities
- Organized, proactive, productive, and self-motivated with a positive attitude
- Ability to maintain a neat and professional appearance
- Ability to think clearly and make concise decisions under pressure
Secondary Responsibilities:
- Build rapport and relationships with residents
- Maintain professional telephone etiquette and message delivery
- Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
- Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- Assist in scheduling and completing amenities' requests
- Escort individuals as necessary
- Walk the premises to ensure the highest standards are being met
- Perform all other duties as assigned by the property manager or per property SOP's
- Flexibility to work nights, weekends, and holidays
Experience Requirements:
- Leadership and supervisory skills and experience
- Training and development experience
- Exceptionally enthusiastic and positive individual
- 2 years' experience in Hospitality, Multifamily or Upscale Hotel
- 2 years' experience in a busy luxury retail environment
- Must have experience delivering exceptional service
Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.
About Stratton Amenities
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Frisco, TX, US
Year founded
2015