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Overnight Concierge Jobs in Raleigh, NC (NOW HIRING)

Northwood Ravin

Overnight Concierge - Van Alen

Durham, NC

$15 - $19.25/hr

We're looking for a Concierge who takes pride in delivering a polished, high-touch resident experience and creating a welcoming, service-driven environment at every interaction. The Opportunity In ...

NWR SERVICES LLC

Overnight Concierge - Van Alen

Durham, NC · On-site

$15 - $19.25/hr

We're looking for a Concierge who takes pride in delivering a polished, high-touch resident experience and creating a welcoming, service-driven environment at every interaction. The Opportunity In ...

Stratton Amenities

Front Desk Agent (Overnight)

Raleigh, NC · On-site

$13.75 - $17.50/hr

Front Desk Concierge (Overnight) Position Overview Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is ...

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Overnight Concierge information

See Raleigh, NC salary details

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$17

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How much do overnight concierge jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for overnight concierge in Raleigh, NC is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What is an overnight concierge?

An Overnight Concierge is responsible for assisting guests or residents during nighttime hours, ensuring security, comfort, and convenience. Duties often include monitoring entrances, responding to inquiries, handling emergencies, and coordinating with building management or hotel staff. This role requires strong communication skills, attention to detail, and the ability to remain alert throughout the night.

What are the key skills and qualifications needed to thrive as an overnight concierge?

To thrive as an Overnight Concierge, you need excellent customer service skills, attention to detail, and familiarity with hospitality operations or front desk procedures. Experience with property management systems (PMS), reservation software, and basic security protocols is often required. Exceptional communication, problem-solving abilities, and a calm, professional demeanor make someone stand out in this role. These skills are critical for ensuring guest satisfaction and maintaining smooth operations during overnight hours when independent decision-making is essential.

What are some common challenges faced by overnight concierges, and how can they be managed?

Overnight Concierges often encounter challenges such as handling guest emergencies, managing late check-ins or check-outs, and addressing unexpected maintenance issues with limited on-site support. The role may also involve balancing security responsibilities with providing attentive customer service to late-night guests. Effective time management, staying vigilant, and remaining resourceful under pressure are crucial for managing these situations smoothly. Many employers offer additional training and support to help Overnight Concierges build the skills needed to handle these unique overnight scenarios confidently and efficiently.

Do overnight concierges work overnight?

Yes, overnight concierges work during nighttime hours, typically from late evening to early morning. Their shift often includes tasks such as security, guest assistance, and monitoring the premises, requiring them to be alert and available throughout the overnight period.

What do you need to be an overnight concierge?

To be an overnight concierge, candidates typically need strong customer service skills, excellent communication abilities, and the ability to handle guest requests independently during late hours. Prior experience in hospitality or front desk roles, along with basic computer skills and a flexible schedule, are often required. Some positions may also require a high school diploma or equivalent.

What's the best overnight concierge job?

The best overnight concierge jobs are typically found in luxury hotels, resorts, or high-end residential buildings, where the role involves providing 24/7 customer service, security, and assistance to guests or residents. Successful candidates often need strong communication skills, problem-solving abilities, and familiarity with hotel management systems or security protocols. These positions usually require overnight shifts, which can offer higher pay or shift differentials compared to daytime roles.

What are the most commonly searched types of Concierge jobs in Raleigh, NC?

The most popular types of Concierge jobs in Raleigh, NC are:

What are popular job titles related to Overnight Concierge jobs in Raleigh, NC?

For Overnight Concierge jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Concierge jobs in Raleigh, NC look for?

The top searched job categories for Overnight Concierge jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Concierge jobs?

Cities near Raleigh, NC with the most Overnight Concierge job openings:

Overnight Concierge jobs near you
Infographic showing various Overnight Concierge job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,634 per year, or $17.6 per hour.

Overnight Concierge - Van Alen

Northwood Ravin

Durham, NC

$15 - $19.25/hr

Full-time

Life, Retirement, PTO

Re-posted 11 days ago

Job description

Property website: Van Alen

Behind Every Exceptional Community Is a Team That Runs It Flawlessly

At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see, it’s embedded in how we operate every day.

We’re looking for a Concierge who takes pride in delivering a polished, high-touch resident experience and creating a welcoming, service-driven environment at every interaction. 

The Opportunity

In this role, you will serve as the first point of contact for residents and guests, delivering elevated experiences through attentive service, strong communication and a consistent presence in the community.

Key areas of focus include:

  • Manage concierge desk operations, including packages and guest access, with accuracy and discretion
  • Act as a central point of coordination between residents and onsite teams to ensure seamless service execution
  • Maintain visibility in the lobby, balancing hospitality presence with awareness of building activity
  • Create a consistent, polished experience by recognizing residents and anticipating their needs.
  • Handle resident requests with judgement and follow-through, ensuring issues are resolved without escalation.

This is a role for someone who is naturally service-driven, builds rapport naturally, and understands that their presence sets the tone for how the community feels day to day.

What You Bring to the Team

You have a solid foundation in hospitality, customer service, luxury retail, or service environments with elevated standards. 

More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.

Why Northwood Ravin

We believe exceptional communities are built by exceptional people and we are intentional about supporting both.

Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.

We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.

Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.

Our Culture

We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.

If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.

Northwood Ravin is an equal opportunity employer.

Apply