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Concierge Coordinator Jobs (NOW HIRING)

Insight

Concierge Coordinator

Coldwater, MI · On-site

$14.75 - $19/hr

Concierge Coordinator Location : Coldwater, MI POSITION SUMMARY The Patient Concierge Coordinator serves as a welcoming and supportive resource for patients, families, and visitors throughout their ...

Insight

Concierge Coordinator

Coldwater, MI

$14.75 - $19/hr

Concierge Coordinator Location : Coldwater, MI POSITION SUMMARY The Patient Concierge Coordinator serves as a welcoming and supportive resource for patients, families, and visitors throughout their ...

Mystic Lake

Concierge Coordinator

Bloomington, MN · On-site

$16 - $16.75/hr

As a Concierge Coordinator you will provide superior guest service to all guests, both in person and over the phone! In this part-time opportunity you will enjoy weekly pay and growth opportunities!

JLL

Concierge Coordinator

Bellevue, WA · On-site

$17.50 - $22.50/hr

Workplace Experience Concierge Coordinator We have an incredible opportunity for a Concierge Coordinator to join our Workplace Experience team on the Atlassian account. In this role, you will work ...

Gaming Enterprise

Concierge Coordinator

Bloomington, MN · On-site

$16 - $16.75/hr

As a Concierge Coordinator you will provide superior guest service to all guests, both in person and over the phone! In this part-time opportunity you will enjoy weekly pay and growth opportunities!

Andaz Miami Beach

Event Concierge/ Coordinator

Miami, FL · On-site

Andaz Miami Beach Resort & Spa is now recruiting an Event Concierge/Coordinator to join our team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located ...

Posted today

Hyatt

Event Concierge/ Coordinator

Miami, FL

Andaz Miami Beach Resort & Spa is now recruiting an Event Concierge/Coordinator to join our team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located ...

New

Insight

Concierge Coordinator

Chicago, IL

$20 - $22/hr

The concierge coordinator is responsible for providing outstanding customer service to patients and visitors of the hospital. This includes connecting patients to resources, scheduling appointments ...

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How much do concierge coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for concierge coordinator in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge coordinator?

A Concierge Coordinator is a professional responsible for assisting guests or clients by providing information, arranging services, and ensuring a positive experience. They often work in hotels, residential buildings, or corporate environments, acting as the main point of contact for guest needs such as reservations, transportation, and recommendations. Their role requires excellent customer service skills, attention to detail, and the ability to handle multiple requests efficiently. Concierge Coordinators help create a welcoming and seamless experience for everyone they assist.

What are the key skills and qualifications needed to thrive as a concierge coordinator?

To thrive as a Concierge Coordinator, you need strong organizational abilities, customer service experience, and often a background in hospitality or administrative support. Familiarity with reservation systems, CRM software, and standard office technology is typically required. Exceptional interpersonal skills, attention to detail, and problem-solving abilities help you stand out in this role. These skills are crucial for ensuring clients receive efficient, personalized service and for maintaining smooth operations in fast-paced environments.

How does a concierge coordinator typically collaborate with other departments to enhance guest experiences?

A Concierge Coordinator works closely with departments such as housekeeping, front desk, and guest services to ensure a seamless and personalized experience for guests. They communicate guest preferences, special requests, and feedback to relevant teams and often coordinate logistics for events, transportation, or reservations. This collaborative approach helps anticipate guest needs and resolve issues quickly, making teamwork and clear communication essential parts of the role.

What is the difference between Concierge Coordinator vs Front Desk Agent?

AspectConcierge CoordinatorFront Desk Agent
CredentialsCustomer service experience, sometimes hospitality certificationsCustomer service skills, high school diploma often sufficient
Work EnvironmentHotels, luxury residences, corporate buildingsHotels, office buildings, healthcare facilities
Employer & IndustryHospitality, real estate, corporate servicesHospitality, healthcare, commercial properties
Primary RoleAssist guests with services, reservations, local infoManage front desk, check-ins, answer inquiries

While both roles involve customer service in hospitality or corporate settings, a Concierge Coordinator focuses on personalized guest services and reservations, whereas a Front Desk Agent handles check-ins and general inquiries at the front desk.

Do concierge coordinators make good money?

Concierge coordinators typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and the industry they work in. They often require strong customer service skills and may work flexible hours, including evenings and weekends. Compensation can increase with additional responsibilities or certifications in hospitality or customer service management.

How much do you get paid as a concierge coordinator?

The average salary for a concierge coordinator typically ranges from $30,000 to $50,000 per year, depending on experience, location, and employer. Some roles may offer additional benefits or bonuses, and strong customer service skills are often required.

What cities are hiring for Concierge Coordinator jobs?

Cities with the most Concierge Coordinator job openings:

What are the most commonly searched types of Concierge jobs?

The most popular types of Concierge jobs are:

What states have the most Concierge Coordinator jobs?

States with the most job openings for Concierge Coordinator jobs include:

Concierge Coordinator jobs near you
Infographic showing various Concierge Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge Coordinator

Insight

Coldwater, MI • On-site

$14.75 - $19/hr

Full-time

Re-posted 14 days ago

Job description

Concierge Coordinator
Location: Coldwater, MI
POSITION SUMMARY
The Patient Concierge Coordinator serves as a welcoming and supportive resource for patients, families, and visitors throughout their healthcare experience. This role is responsible for addressing non-clinical concerns, facilitating communication between patients and hospital departments, and ensuring that patient needs are resolved promptly and professionally. The Patient Concierge Coordinator plays a key role in enhancing patient satisfaction by delivering exceptional customer service and promoting a positive, compassionate environment. The concierge coordinator is responsible for providing outstanding customer service to patients and visitors of the hospital. This includes connecting patients to resources, scheduling appointments, providing patients comfort, whether that's an extra blanket or listening ear. These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.
Duties and Responsibilities:
Responsible for the following tasks:
• Scheduling patients appointments with primary care and specialist physicians
• Greeting and welcoming patients with a smile and ensuring patient care satisfaction is at 99%
• Comforting patients by anticipating patients' anxieties, answering patients' questions
• Protecting patients' rights by maintaining confidentiality of personal and financial information, HIPAA compliancy
• Extending excellent patient care to ensure patient comfort and satisfaction
• Respond to patient and family concerns and coordinate with appropriate departments to facilitate timely resolution.
• Round on patients and families to proactively identify needs and service opportunities.
• Assist with wayfinding, appointment coordination, and navigation of hospital services
• Support the management of patient compliments, complaints, and grievances in accordance with organizational policies.
• Document interactions and maintain accurate records in designated tracking systems.
• Collaborate with nursing, ancillary departments, security, environmental services, and other teams to address concerns.
• Participate in departmental meetings, training, and patient experience initiatives.
JOB SPECIFICATIONS
REQUIRED EDUCATION, SKILLS AND ABILITIES:
• High School Diploma required
• Maintains a patient-centered approach in all interactions.
• Responds to concerns promptly and effectively.
• Demonstrates a commitment to the organization's mission, vision, and values.
• Adheres to all regulatory, privacy, and safety requirements.
• Excellent verbal and written communication skills.
• SMILE
• Excellent customer service
• Strong interpersonal skills with the ability to interact effectively with diverse populations
• Ability to handle sensitive situations with professionalism and discretion
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry,
religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or
mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status
protected by applicable law.
Insight is an Equal Opportunity Employer

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