ZipRecruiter

Log In

1

Computer Support Jobs in Alberta (NOW HIRING)

Robertson College

Academic Support Specialist

Calgary, AB · Hybrid

$29K/yr

Overview Reporting to the Manager, Academic Support, the Academic Support Specialist is a member of ... Strong computer and digital literacy skills. * Ability to work in a diverse, inclusive environment.

SysGen Solutions

IT Support Technician

Calgary, AB · On-site

IT Support Technician SysGen Solutions Groupis a fast-growing, award-winning company that believes ... Basic computer troubleshooting experience * Effectively prioritize and manage multiple tasks

Alquemy

D365 CE Developer Support

Edmonton, AB

$100 - $105/hr

Design and support integrations with enterprise systems using APIs and Microsoft integration ... Bachelor's degree or equivalent experience in Computer Science, Information Technology, Business ...

Tapestry, Inc.

Sales Support Associate III

Edmonton, AB · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop ...

Tapestry, Inc.

Sales Support Associate I

Leduc, AB · On-site

The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop ...

Pursuitcollection

Support Staff, Farm & Fire

Banff, AB · On-site

CA$17/hr

Basic computer skills * Ability to stand for up to 8 hours per day * Ability to bend, stoop, squat ... supported and valued. With a variety of great benefits, we're committed to ensuring that your time ...

New

GAM Technical Services

L1 Hero Support

Edmonton, AB

CA$45K - CA$60K/yr

Position Overview We're looking for an enthusiasticL1 Support Heroto join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll handle ...

New

Computer Share

Counter Administrator

Calgary, AB · On-site

For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information. Since 1978, we've been trusted by companies around the ...

Xpel

Install Support Tech

Calgary, AB · On-site

As an Installation Support Tech, you will provide technical support at any of our brick and mortar, mobile, or on-site locations. Core Duties * Prepare orders * Stock shelves with various six boxes ...

GAM Technical Services

L1 Hero Support

Edmonton, AB · On-site

CA$45K - CA$60K/yr

Position Overview We're looking for an enthusiastic L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll ...

New

GAM Technical Services

L1 Support Hero

Calgary, AB

CA$40K - CA$60K/yr

Position Overview We're looking for an enthusiastic L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll ...

previous pagenext page

Showing results 21-40

All JobsComputer Support JobsComputer Support Jobs in Alberta

Computer Support information

See Alberta salary details

$9

$17

$23

How much do computer support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for computer support in Alberta is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Alberta?

For Computer Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Alberta look for?

The top searched job categories for Computer Support jobs in Alberta are:

What cities in Alberta are hiring for Computer Support jobs?

Cities in Alberta with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,915 per year, or $17.7 per hour.

Software Support Representative

BIS Safety Software

Sherwood Park, AB

CA$21 - CA$24/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 13 days ago

Job description

 
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been committed to delivering exceptional customer experiences, helping organizations get the most out of our software while supporting safer, more compliant workplaces. As we continue to grow, we're looking for someone who is passionate about creating exceptional client experiences and helping organizations successfully adopt our software.
 
About the Role
 
As a Software Support Representative, you'll be the first point of contact for our customers, providing exceptional, knowledgeable technical support and helping them get the most out of our software. You'll solve problems, build strong relationships, and create positive experiences that leave a lasting impression. If you're passionate about helping people and enjoy a fast-paced, collaborative environment, this could be the role for you. 
 
This is an in-person role based out of our Sherwood Park, AB office. 
In this role, you'll be expected to:
  • Deliver exceptional technical support to customers via phone and email, ensuring timely and effective resolution of inquiries.
  • Build trusted relationships with customers by providing friendly, knowledgeable, and solution-focused support.
  • Troubleshoot software issues and guide customers through best practices to help them get the most out of the BIS Safety Software platform.
  • Educate customers on software features and functionality through clear explanations and product guidance.
  • Document customer inquiries, feature requests, and enhancement ideas to support continuous product improvement.
  • Test new features and software updates to ensure quality and functionality before release.
  • Partner with Development and other internal teams to resolve complex issues and advocate for customer needs.
  • Identify opportunities to improve internal processes, support documentation, and the overall customer experience.
  • Monitor recurring customer trends and feedback to help drive continuous improvements across the business.
  • Contribute to a collaborative, customer-focused team by participating in daily meetings and sharing knowledge with colleagues.
 
You might be the right fit if you:
  • Minimum of 2 years of experience delivering exceptional customer service
  • Enjoy helping people and solving problems
  • Possess strong computer skills and the ability to quickly learn new software
  • Possess excellent listening and communication skills
  • Confidently handle complex customer inquiries 
  • Thrive in a fast-paced, dynamic environment
  • Maintain a positive attitude and strong attention to detail
  • Proficiency in Microsoft Word and Excel
Bonus points if you have:
  • Experience as a team lead or supervisor in a previous role
  • Experience in providing technical support for software providers
Compensation and benefits:
  • Employee Stock Ownership Plan (ESOP)
  • Full medical, dental, and vision coverage
  • Life insurance and disability insurance
  • Health spending account
  • Flexible working hours
  • On-the-job training and growth opportunities
  • Free on-site parking
$21 - $24 an hour
Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.
About BIS:
 
BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we're growing!
 
A few things that make us different: we don't use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you're helping build.
 
How to apply:
 
Visit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us
 
Job ID #T202607-09CCE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply