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Computer Support Jobs in Alberta (NOW HIRING)

Trafigura

Application Support Analyst

Calgary, AB

Main Purpose We are looking for an Application Support Analyst to join our dynamic Trading IT team ... Bachelor's or Master's degree in a numerate discipline (Mathematics, Computer Science, Enginering ...

Bureau Veritas

Sample Support Technician

Calgary, AB

CA$18/hr

Sample Support Technician Reports to: Lab Supervisor / Manager Department: Inorganics and/or ... Excellent computer skills, proficient in MS Office * Good communication skills (both written and ...

DCS Lab

Cad/Cam Designer

Calgary, AB

$26 - $30/hr

Support digital workflows for removable cases from prescription review through final design * Create accurate, functional, and aesthetic designs based on clinical requirements * Work with dental CAD ...

RDR Casino

IT Support Technician

Red Deer, AB · On-site

The role supports end users across the resort by troubleshooting and resolving issues related to hardware, software, computer systems, and basic network connectivity. This includes support for ...

GAM Technical Services

L1 Support Hero

Calgary, AB · On-site

Position Overview Were looking for an enthusiastic L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, youll handle ...

Xpel

Install Support Tech

Calgary, AB · On-site

As an Installation Support Tech, you will provide technical support at any of our brick and mortar, mobile, or on-site locations. Core Duties * Prepare orders * Stock shelves with various six boxes ...

GAM Technical Services

L1 Support Hero

Calgary, AB

CA$40K - CA$60K/yr

Position Overview We're looking for an enthusiastic L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll ...

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All JobsComputer Support JobsComputer Support Jobs in Alberta

Computer Support information

See Alberta salary details

$9

$17

$23

How much do computer support jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for computer support in Alberta is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Alberta? For Computer Support jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Alberta look for? The top searched job categories for Computer Support jobs in Alberta are:
What cities in Alberta are hiring for Computer Support jobs? Cities in Alberta with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $36,915 per year, or $17.7 per hour.

Application Support Analyst

Trafigura

Calgary, AB

Full-time

Posted 2 days ago

Job description

Main Purpose

We are looking for an Application Support Analyst to join our dynamic Trading IT team and support an extensive portfolio of applications, each with its unique complexities and requirements. This role serves as a critical bridge between our business users and technical teams, ensuring seamless operation of production systems in a fast-paced, time-critical commodities trading environment.

    Key Responsibilities

    • Providing second line support for user issues
    • Ensuring production systems are fully operational
    • Responding to user queries in a timely manner and providing advice on the use of the systems
    • Escalating issues requiring developer/analyst input as appropriate within internal IT teams
    • Managing to bring everyone from different teams shortly into call to drive for quick resolution
    • Maintain system data such as quotes, holiday schedules, curves
    • Identify and fully document processes used to resolve recurring issues
    • Flexibility on working hours is essential; some out of hours work will be required where needed to meet the business needs.

    Required qualifications

    • Bachelor's or Master's degree in a numerate discipline (Mathematics, Computer Science, Enginering, or related field)
    • Fluent English communication skills, both written and verbal
    • Strong verbal and written communication, both with business users and internal IT teams
    • Minimum 6 years of hands-on experience in second-line (L2) application support, with a strong background in incident management, troubleshooting, and escalation handling and at least 5 years in an Application Support Analyst role within commodities trading environments
    • Proven technical proficiency across SQL, XML, Business Objects, and QlikView, with a solid understanding of IT architecture and database structures
    • Demonstrated knowledge of Release Management principles and practices
    • Hands-on experience with problem and incident tracking systems
    • Proven experience managing new releases through UAT and into production environments

    Preferred qualifications

    • ITIL Certification
    • Familiarity with the full trade lifecycle within a commodities or financial trading environment

    Attributes for success

    • Familiarity with standard support processes such as incident and issue management
    • Strong sense of ownership - takes full accountability for reported issues through to resolution, proactively engaging cross-functional teams where required
    • Exposure to problem tracking systems
    • Thrives in high-volume, time-critical environments with a calm and structured approach to prioritisation
    • Effective communicator, capable of engaging stakeholders across varying levels of technical and business knowledge
    • Collaborative team player with a clear understanding of different business functions and how they interact

    Department Overview

    Trading IT is responsible for the front-to-back delivery of various applications that enable Trafigura's trading across all its divisions.

    Reporting Structure

    - Reporting directly to Senior Application Support Manager

    Equal Opportunity Employer

    We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.

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