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Computer Support Assistant Jobs (NOW HIRING)

Stellar Services

Computer Support Analyst

Manhattan, NY · On-site

$45K - $85K/yr

Monitor support emails and voicemails received from Client's Asite end users and resolve problems ... * Assist with developing interactive dashboards of Asite data in Power BI. Required Skills:

Stellar Services

$45K - $85K/yr

Monitor support emails and voicemails received from Client's Asite end users and resolve problems ... * Assist with developing interactive dashboards of Asite data in Power BI. Required Skills:

CYNET SYSTEMS

Computer Support Specialist

Albany, NY · On-site

$28 - $30/hr

Learn and use Help Desk core tools and software to assist users effectively. * Develop foundational ... support environments. * Some college coursework. * Computer science-related education is preferred.

ASRC

Computer Support Specialist III

Anchorage, AK · On-site

Assists with training of other Computer Support Specialists. * Triage, troubleshoot, and resolve ... assistants. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of ...

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Computer Support Assistant information

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How much do computer support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support assistant in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities are hiring for Computer Support Assistant jobs?

Cities with the most Computer Support Assistant job openings:

What states have the most Computer Support Assistant jobs?

States with the most job openings for Computer Support Assistant jobs include:

What are popular job titles related to Computer Support Assistant jobs?

For Computer Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Computer Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

PRS Computer Support Specialist

Medford, OR • On-site

PRS Management, Inc.
See more jobs at PRS Management, Inc.external

$25.14 - $31.43/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview
Join Pacific Retirement Services (PRS), a non-profit leader in the senior living and hospitality industry, as a Computer Support Specialist where you'll play a key role in delivering exceptional service. If you're passionate about IT support and want to make an impact within a collaborative organization, apply today! This is a full-time, in-office position based at our home office in Medford, Oregon.
What You'll Be Doing:
You will provide application and hardware desktop support for Pacific Retirement Services (PRS), affiliate or managed company computer operators. You will provide needed technical hardware and application support to assist in meeting the corporate business goals and objectives.
How'll You'll Be Doing It:
In this position, you'll provide comprehensive IT support by responding to service calls, installing and troubleshooting hardware and applications, performing routine maintenance, and assisting with technology initiatives across all departments. You'll also contribute to developing standard operating procedures, ensure security and confidentiality of sensitive data, and help manage IT inventory. Additionally, you'll perform other duties as assigned to support the department's needs. A proactive approach to user satisfaction, staying current with technology trends, and fostering a safe work environment are essential for success in this role.
About you:
  • Thorough knowledge of various computer hardware and software applications, and experience in many phases of information systems and data processing operations, including data communications experience in servicing both centralized and decentralized locations, and use of diagnostic software and tools.
  • Two (2) years' experience in help desk operations, computer support, or a related field.
  • Valid driver's license and insurable by the designated carrier.

Schedule: Monday - Friday, 7:30 - 4:30pm
Compensation: $25.14 - $31.43 / hr DOE
Benefits:
  • Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized up to 100% for employees.
  • Health Savings Account (HSA): We contribute $$ to help cover your medical expenses. Funds roll over and are yours to keep!
  • Dental & Vision Insurance: Bundled coverage and multiple options, with premiums subsidized up to 100% for employees.
  • Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones
  • Paid Time Off (PTO): Use it as you earn it-take time off when you want or choose PTO+ for extra pay.
  • 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
  • Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
  • Employee Referral Bonus Program: Invite your friends to join our team and score $$ when they're hired
  • Pet Insurance: Keep your furry family members healthy with voluntary coverage

Apply today and come be part of our team!

Apply