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Computer Support Assistant Jobs (NOW HIRING)

Bryan Health

Computer Support Specialist

Lincoln, NE · On-site

Resolves first-level computer support problems reported to IT Service Desk including providing ... Use documented Knowledge Base articles to resolve user issues * Assist with service outages by ...

V2X

Computer Support Specialist

Melbourne, FL · On-site

The Computer User Support Specialist provides front-line technical support to end users on a ... tools. * Assist users with application-specific questions and provide functional support for ...

V2X

Computer Support Specialist

Melbourne, FL · On-site

The Computer User Support Specialist provides front-line technical support to end users on a ... tools. * Assist users with application-specific questions and provide functional support for ...

U-Haul

Computer Support Specialist

Tempe, AZ · On-site

As a Computer Support Specialist, you'll be the trusted IT resource for multiple U-Haul ... is required. * Assist Windows updates, and workstation configuration activities. * Maintain ...

Bryan Health

Computer Support Specialist

Lincoln, NE · On-site

Resolves first-level computer support problems reported to IT Service Desk including providing ... Use documented Knowledge Base articles to resolve user issues * Assist with service outages by ...

Bryan Health

Computer Support Specialist

Lincoln, NE · On-site

Resolves first-level computer support problems reported to IT Service Desk including providing ... Use documented Knowledge Base articles to resolve user issues * Assist with service outages by ...

U-Haul

Computer Support Specialist

Tempe, AZ · On-site

As a Computer Support Specialist, you'll be the trusted IT resource for multiple U-Haul ... is required. * Assist Windows updates, and workstation configuration activities. * Maintain ...

Bryan Health

Computer Support Specialist

Lincoln, NE · On-site

Resolves first-level computer support problems reported to IT Service Desk including providing ... Use documented Knowledge Base articles to resolve user issues * Assist with service outages by ...

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Supports and maintains user account information including rights, security and systems groups ... Safe Horizon will discuss potential solutions with candidates and may assist where needed and ...

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Computer Support Assistant information

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How much do computer support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support assistant in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities are hiring for Computer Support Assistant jobs?

Cities with the most Computer Support Assistant job openings:

What states have the most Computer Support Assistant jobs?

States with the most job openings for Computer Support Assistant jobs include:

What are popular job titles related to Computer Support Assistant jobs?

For Computer Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Computer Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Computer Support Specialist

Beloit, WI • On-site

Global Data Consultants
IT Services • 201 - 500 employees
Learn more about Global Data Consultantsexternal

Full-time

Posted 16 days ago

Job description

Overview
GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.
Position Overview
We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.
Responsibilities
  • Provide front-line technical support to end users via phone, email, and ticketing systems
  • Troubleshoot and resolve hardware, software, and network-related issues
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems
  • Manage user accounts, permissions, and password resets using Active Directory
  • Support connectivity issues including VPN and network troubleshooting (Meraki/Cisco environments)
  • Install, configure, and maintain desktops, peripherals, and applications
  • Assist with VoIP system setup and support
  • Provide support for a variety of business applications, including ERP, manufacturing, and CAD systems (training provided as needed)
  • Document incidents, solutions, and procedures in help desk systems
  • Travel to support multiple locations when necessary
  • Maintain and track IT equipment and inventory
  • Collaborate with vendors and internal teams to resolve complex issues
  • Assist with IT security efforts including phishing testing and audit support

Minimum Qualifications
  • Associate's or Bachelor's Degree in related field
  • Experience in help desk, desktop support, or customer support roles
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11)
  • Hands-on experience with Active Directory
  • Familiarity with networking fundamentals (LAN, VPN, security basics)
  • Experience supporting hardware in a Dell workstation environment
  • Ability to troubleshoot issues independently and efficiently
  • Strong customer service and communication skills

Preferred Experience
  • Experience with Meraki (Cisco-based) network environments
  • Exposure to ERP, CAD, or manufacturing software systems
  • Familiarity with VoIP systems and IT hardware installations
  • Experience working in multi-site or field support environments
  • Knowledge of IT compliance, audits, or security practices

What We Do:
GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.
Why Work for GDC?
  • Cutting Edge Technology and Innovation
  • Career Growth Opportunities
  • Employee-Centric Environment
  • Comprehensive Benefits Package
  • Holiday and Vacation

Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
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