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Computer Support Assistant Jobs in Tennessee (NOW HIRING)

STG International

Medical Support Assistant

Savannah, TN · On-site

$31K - $40K/yr

THIS IS FOR A FUTURE OPENING Medical Support Assistant STGi is currently seeking a Medical Support ... Knowledge of Microsoft Office Software, Electronic Medical Records and computer maneuverability.

Ballard Spahr LLP

Legal Support Assistant

Hampton, TN · Hybrid

$48K - $55K/yr

The Legal Support Assistant will assist with general office and legal administrative ... computer applications, document management system, and Microsoft Office, particularly with Word ...

STG International

Medical Support Assistant

Dyersburg, TN · On-site

$33K - $43K/yr

THIS IS FOR A FUTURE OPENING Medical Support Assistant STGi is seeking qualified candidates for ... Knowledge of Microsoft Office Software, Electronic Medical Records and computer maneuverability.

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Computer Support Assistant information

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in Tennessee are hiring for Computer Support Assistant jobs?

Cities in Tennessee with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Computer Support Technician - Orange Park

Harrogate, TN • On-site

Lincoln Memorial University
Colleges, Universities, and Professional Schools • 51 - 200 employees
Learn more about Lincoln Memorial Universityexternal

Full-time

Re-posted 6 days ago

Lincoln Memorial University rating

6.4

Company rating: 6.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Position Details
Position Information
Position Title
Computer Support Technician - Orange Park
Department
ACADEMIC COMPUTING
Position Category
Staff Full Time
Job Description
The Computer Support Technician is responsible for maintaining, troubleshooting and repairing computer hardware, classroom technology, access control and any network related problems. Install new hardware, software upgrades and patches, network and phone cabling as required. Organizes Student Technical Assistants and works with other computer support staff as necessary to support technology.
Required Qualifications
Associate degree in computer science or related field and two years of repair and networking experience or any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been derived.
Preferred Qualifications
Knowledge of college policies and procedures affecting assigned work, knowledge of current information technology, knowledge of troubleshooting techniques and methods, related to equipment, knowledge of computer hardware and software, maintaining and troubleshooting computer hardware and software skills, skill in assisting users with problem determination and resolution, establishing and maintaining effective working relationships with other department staff, faculty, students and the public, & skills in presenting ideas and concepts orally and in writing.
Physical Demands
Campus
Orange Park Florida
Job Duty
Job Duty
The Computer Support Technician is responsible for maintaining, troubleshooting and repairing computer hardware, classroom technology, access control and any network related problems
Job Duty
Install new hardware, software upgrades and patches, network and phone cabling as required
Job Duty
Organizes Student Technical Assistants and works with other computer support staff as necessary to support technology.
Posting Detail Information
Posting Number
S05423P
Job Open Date
08/06/2026
Job Close Date
12/06/2026
Open Until Filled
Yes
Special Instructions Summary
About the Institution
Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at 423-869-7112 or humanresources@lmunet.edu.
AA/EEO Statement
Lincoln Memorial University is an Equal Opportunity education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, military status, pregnancy, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities.
Background Check Statement
The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individual's identity, credit information, motor vehicle driving record, review of an individual's criminal conviction record (if any), verification of any license, and certificate or degree required for the position.
Quicklink for Posting
https://careers.lmunet.edu/postings/45549
Minimum Salary
Maximum Salary

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