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Computer Support Assistant Jobs (NOW HIRING)

Hirekeyz Inc

Computer Support Technician

Minneapolis, MN · On-site

Computer Support Technician Location: District of Minnesota * Primary: Minneapolis, MN * Secondary ... * Assist in planning and supporting litigation tools and case management systems Required Knowledge ...

Prolim Global

COMPUTER SUPPORT 1

Newport News, VA · On-site

$22 - $28/hr

Computer Support 1 Location: Newport News, VA Work Setting: Fully Onsite Pay Rate: $22.00-$28.00 ... Monitor daily processing logs and assist with production schedules. * Maintain accurate production ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$45K - $82K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required ... Develop test specifications and procedures. * Assist with the design, engineering, installation ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$45K - $82K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required ... Develop test specifications and procedures. * Assist with the design, engineering, installation ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required ... Develop test specifications and procedures. * Assist with the design, engineering, installation ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required ... Develop test specifications and procedures. * Assist with the design, engineering, installation ...

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Computer Support Assistant information

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How much do computer support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support assistant in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities are hiring for Computer Support Assistant jobs?

Cities with the most Computer Support Assistant job openings:

What states have the most Computer Support Assistant jobs?

States with the most job openings for Computer Support Assistant jobs include:

What are popular job titles related to Computer Support Assistant jobs?

For Computer Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Computer Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Computer Support Technician

Minneapolis, MN • On-site

Hirekeyz Inc
See more jobs at Hirekeyz Incexternal

Contractor

Re-posted 6 days ago

Job description

Job Title: Computer Support Technician


Location: District of Minnesota

  • Primary: Minneapolis, MN
  • Secondary: St. Paul, MN 

Duration: Long Term Contract

Position Overview:

The Computer Support Technician provides technical support to meet the information management needs of the U.S. Attorney’s Office. Under the direction of the IT Systems Manager and Specialist, the technician supports networked systems and ensures the availability, functionality, and security of IT systems and data.

Key Responsibilities:

IT Systems & Network Support

  • Configure, install, test, and maintain desktop/laptop systems, peripherals, and networked devices
  • Perform quality assurance, diagnostics, and implementation of upgrades and patches
  • Support Microsoft SQL Server and web-based applications

Customer Support

  • Provide end-user assistance, including troubleshooting, training, and issue resolution
  • Install and configure hardware/software for desktops, laptops, and mobile devices
  • Maintain inventory and manage asset tracking

Security & Data Integrity

  • Ensure confidentiality, integrity, and availability of systems and data
  • Support cybersecurity efforts, including security compliance and user access controls
  • Maintain intranet/internet pages by updating content and ensuring functionality

Litigation & Case Management Support

  • Assist in planning and supporting litigation tools and case management systems

Required Knowledge & Competencies:

  • Systems Integration: Understanding of IT components and performance optimization
  • Operating Systems: Proficient in installing and maintaining modern OS environments and device interoperability
  • Security & Recovery: Experience with security tools and troubleshooting methods to ensure high availability
  • Web Support: Ability to convert content for intranet/internet, validate links, and resolve errors
  • Performance Tuning & Database Management: Knowledge of tools and techniques to improve system performance

Qualifications:

Education:

  • Post-high school education required

Experience:

  • Hands-on IT-related experience demonstrating proficiency in:
    • Attention to Detail: Thorough and conscientious work habits
    • Customer Service: Ability to assess and resolve end-user needs
    • Problem Solving: Analyze, evaluate, and recommend effective solutions

Experience may be gained through employment or intensive IT training (e.g., certifications).

Clearance & Background Requirements:

  • Must pass a DOJ background investigation and receive at least a Minimum Background Investigation (MBI) waiver
  • Must meet DOJ Residency Requirements (3 of the last 5 years in the U.S. or federal service overseas)
  • Must be a U.S. Citizen