Computer Support Assistant Jobs in Indiana (NOW HIRING)

Position Details
Position Details
Student Employment Enrollment Requirements
Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf
Notice of Vacancy Number
ST2600104
Job Title
Computer Technician III
Job Category
Regular Student Job
Job Type
Regular Student Jobs
Position Class Code
82100 Student Employee
Student Pay Grade
999
Hourly Wage/Salary
14
Job Summary/Basic Function
Create student schedules. Participate in hiring process of new student workers. Train new student Technicians. Software Technical support for Student Computer Support Center.
Specific Responsibilities
Work Schedule
Monday - Friday 7:30 am to 5 pm. Schedule to be determined by student worker availability and department need.
Desired Start Date
08/20/2026
Open Date
08/13/2026
Close Date
09/13/2026
Required Relevant Education & Experience
High School diploma or GED
Required Field(s) of Study
Indiana State University student enrolled in at least 6 credit hours.
Preferred Relevant Education and Experience
Education: No Response; Experience: No Response
Supervisory Responsibilities
Has direct supervisory responsibilities as a first-line supervisor. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Excellent public speaking skills, Experience and knowledge in job related program, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven supervisory skills, Proven verbal and written communication skills, Willing to interact with students, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
1. Continue duties of Computer Support Technician. 2. Assist in the duties of the Computer Support Analyst as needed. 3. Train Computer Support Center Technicians. 4. First point of contact for solving undocumented issues. 5. Escalates any issues to Hardware Support Specialist. 6. Interview and evaluate students for hiring. 7. Creates and Manage Student schedules. 8. Provide technical support to students that come to the SCSC. 9. Work on computers that were received by the SCSC. 10. Image and install drivers onto student laptops. 11. Scan and remove viruses from computers brought to the SCSC. 12. Run diagnostics to determine if a machine has hardware problems. 13. Document any hardware related symptoms and send scholarship machines to Equipment repair services for warranty repair. 14. Provide quick fix support at the OIT HMSU Kiosk. 15. While providing quick fix support, educate the user of things they can do to prevent errors they are fixing. 16. Be able to work weekends during the first two weeks of the semester and as needed. 17. Other duties as assigned