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Computer Support Assistant Jobs in Indiana (NOW HIRING)

FLOYD COUNTY

Office Assistant - Part-time

New Albany, IN · On-site

$15.50 - $20.25/hr

... other computer-based systems necessary to support Extension programs. * Attend Purdue Extension ... Ability to assist with the preparation and presentation of educational materials through workshops ...

New

Floyd County

Office Assistant - Part-time

New Albany, IN

$16.32/hr

... other computer-based systems necessary to support Extension programs. * Attend Purdue Extension ... Ability to assist with the preparation and presentation of educational materials through workshops ...

New

Cencora

Computer Operator II

Whitestown, IN · On-site

$25/hr

Job Details This role is role is in support of Cencora's distribution services in the US operating ... Will routinely be asked to assist with projects when needed. * Performs regular preventative ...

Hansoninc

Deputy CAD Administrator

Indianapolis, IN · On-site +1

$50/hr

Provide day-to-day support to CAD users, including troubleshooting software, files, and plotting issues. * Assist with onboarding new employees by setting up CAD profiles, permissions, and tools.

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Computer Support Assistant information

See Indiana salary details

$10

$16

$24

How much do computer support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support assistant in Indiana is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.51 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in Indiana are hiring for Computer Support Assistant jobs?

Cities in Indiana with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $34,419 per year, or $16.5 per hour.

Information Technology Technician - I (Computer Network Support Specialists)

Indianapolis, IN • On-site

Barbaricum
National Security • 201 - 500 employees
Learn more about Barbaricumexternal

$20.50 - $28.25/hr

Full-time

Re-posted 14 days ago

Job description

Barbaricum is seeking an Information Technology Technician I (Computer Network Support Specialist) to provide technical support for information technology systems, network infrastructure, and mission-support environments. The selected candidate will assist with the installation, maintenance, troubleshooting, and administration of computer systems, servers, and network services across physical, virtual, and cloud-based environments.

The Information Technology Technician will support day-to-day IT operations, infrastructure monitoring, and user support activities while helping maintain the security, reliability, and performance of mission-critical systems. The successful candidate will work closely with network, systems, and cybersecurity personnel to support operational readiness and multidomain training initiatives.

Responsibilities:

  • Provide Tier I technical support for computer systems, network infrastructure, and IT services supporting mission and training operations.
  • Install, configure, maintain, and troubleshoot desktop systems, servers, peripherals, and network-connected devices.
  • Support Windows and Linux operating systems, including user account management, system administration, and routine maintenance activities.
  • Assist with the operation and monitoring of physical, virtual, and cloud-based infrastructure environments.
  • Support virtualization platforms such as VMware, KVM, and Xen, including basic administration and troubleshooting tasks.
  • Monitor system and network performance, identify issues, and escalate complex problems as appropriate.
  • Assist in implementing security best practices, vulnerability mitigation efforts, and compliance with organizational cybersecurity requirements.
  • Support infrastructure upgrades, hardware deployments, software installations, and configuration management activities.
  • Maintain technical documentation, inventory records, and standard operating procedures.
  • Collaborate with network, systems, and cybersecurity teams to ensure reliable and secure IT services.


Required Qualifications:

  •  Active DoD Secret Clearance
  • Associates degree or equivalent experience.
  • Must meet DoDM 8140.03 IAT II requirements.
  • Minimum 1yr of experience on computer systems and working with Informational Technology and networking. 
  • Demonstrated experience with Windows enterprise and Linux server / operating systems engineering, and administration with knowledge of network vulnerabilities, attack vectors, and mitigation.
  • Demonstrated experience with cloud, physical, and virtual network architect, engineering, and infrastructure monitoring.
  •  Expertise with hypervisors such as VMware, KVM, and Xen.

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