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Computer Support Assistant Jobs in Virginia (NOW HIRING)

Prolim Global

COMPUTER SUPPORT 1

Newport News, VA · On-site

$22 - $28/hr

Computer Support 1 Location: Newport News, VA Work Setting: Fully Onsite Pay Rate: $22.00-$28.00 ... Monitor daily processing logs and assist with production schedules. * Maintain accurate production ...

Virginia Tech

Computer Support Technician

Blacksburg, VA · On-site

$20/hr

The Computer Support Technician will assist in performing routing maintenance on installed computer equipment following established procedures and policies, ensuring that computers run optimally and ...

Asa Healthcare Staffing

Medical Support Assistant

Hampton, VA · On-site

$38K - $49K/yr

Medical Support Assistant (MSA) Location: Hampton VA Medical Center & Hampton Roads VA Clinics ... Strong computer skills * Excellent communication and customer service skills * Ability to obtain a ...

PHILLIPS PROGRAMS

Student Support Assistant

Fairfax, VA · On-site

$15.50 - $19.75/hr

Title: Student Support Assistant - Special Education Position Type: Full-time Location: Fairfax ... Assists with computer entry of behavior data when needed. * Checks and restocks supply of point ...

PHILLIPS PROGRAMS

Student Support Assistant

Annandale, VA · On-site

$29K - $45K/yr

Student Support Assistant - Special Education Position Type: Full-time Location: Annandale ... Assists with computer entry of behavior data when needed. * Checks and restocks supply of point ...

PHILLIPS PROGRAMS

Student Support Assistant

Annandale, VA · On-site

$15.25 - $19.25/hr

Student Support Assistant - Special Education Position Type: Full-time Location: Annandale ... Assists with computer entry of behavior data when needed. * Checks and restocks supply of point ...

PHILLIPS PROGRAMS

Student Support Assistant

Fairfax, VA · On-site

$29K - $45K/yr

Title: Student Support Assistant - Special Education Position Type: Full-time Location: Fairfax ... Assists with computer entry of behavior data when needed. * Checks and restocks supply of point ...

Aptive

Medical Support Assistant

Hampton, VA · On-site

$38K - $49K/yr

Job Summary - Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA ... Computer literacy, including experience with (or ability to learn) electronic medical records and ...

Aptive

Medical Support Assistant

Hampton, VA

$38K - $49K/yr

-- Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA Medical Center ... Computer literacy, including experience with (or ability to learn) electronic medical records and ...

Aptive

Medical Support Assistant

Hampton, VA · On-site

$38K - $49K/yr

Job Summary - Medical Support Assistant (MSA), Hampton VA Healthcare System Location: Hampton VA ... Computer literacy, including experience with (or ability to learn) electronic medical records and ...

Katmai

Medical Support Assistant

Portsmouth, VA · On-site

$38K - $50K/yr

Register Patients not found in the computer system (newborns, etc.). * Maintain accurate and up-to ... Promote consult/referral specialty medical care -within the MTF or to civilian facilities. * Assist ...

State of Virginia

Barracks Help Desk- IT

Lexington, VA

$45K - $51K/yr

This position will provide telephone, walk-in, and e-mail support to the Faculty/Staff Help Desk and the Barracks Help Desk/Lab. - Cadet Personal Computer Support: Assist cadets with network logon ...

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Computer Support Assistant information

See Virginia salary details

$10

$16

$24

How much do computer support assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support assistant in Virginia is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.70 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in Virginia are hiring for Computer Support Assistant jobs?

Cities in Virginia with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,832 per year, or $16.7 per hour.

COMPUTER SUPPORT 1

Newport News, VA • On-site

PROLIM Global Corporation
IT Services • 201 - 500 employees
Learn more about PROLIM Global Corporationexternal

$22 - $28/hr

Other

Posted 21 days ago

Job description

www.govt.prolim.com Is hiring for federal client Huntington Ingalls COMPUTER SUPPORT 1
Interested candidate can share resume at alec.dsouza@prolim.com or call Senior Recruiter Alec at 214-764-6882
COMPUTER SUPPORT 1 - JOB DESCRIPTION
Company: Huntington Ingalls Industries (HII) - Newport News Shipbuilding Request ID: 773-1 Job Title: Computer Support 1 Location: Newport News, VA Work Setting: Fully Onsite Pay Rate: $22.00-$28.00/hour Schedule: 24x7x365 Operations Shift: 2nd Shift or 3rd Shift Weekends/Holidays: Required
Job Summary
HII is seeking a Computer Support 1 professional to provide onsite operational support for computer, network, and client-server environments. The position supports a continuous 24x7x365 operation and involves monitoring production batch processing, reviewing system activity and error indicators, maintaining operational records, and communicating issues to analysts, management, and team leads.
The ideal candidate is a quick learner and self-starter with strong troubleshooting, attention to detail, communication, and multitasking abilities.
Key Responsibilities
  • Perform computer, network, LAN/WAN, and client-server support activities.
  • Process and monitor production batch jobs in a multi-system environment.
  • Monitor systems and equipment using monitoring software and console interfaces.
  • Identify and respond to operator messages, system alerts, and error indicators.
  • Review input data for accuracy, completeness, and appropriateness.
  • Review output data to verify accuracy and compliance with established standards.
  • Monitor daily processing logs and assist with production schedules.
  • Maintain accurate production records and shift reports.
  • Maintain data center and visitor badging logs as required.
  • Catalog, distribute, and return tapes, disks, or other operational media when applicable.
  • Communicate job failures and technical issues to analysts, management, and team leads.
  • Follow established procedures and operational requirements.
  • Work independently with limited supervision while escalating issues when necessary.
  • Support a safe, organized, and reliable operational environment.
Basic Qualifications
  • Associate's Degree with 0 years of experience, or
  • 2 years of related experience may substitute for the Associate's Degree, or
  • 4 years of non-related experience may substitute for the Associate's Degree.
  • Strong verbal and written communication skills.
  • Ability to troubleshoot problems and identify system issues.
  • Strong attention to detail and ability to manage multiple tasks.
  • Ability to work effectively under pressure.
  • Ability to work a continuous onsite schedule, including weekends and holidays.
Required / Preferred Technical Skills
  • Computer and network operations
  • LAN/WAN environments
  • Client-server environments
  • Production batch job processing
  • System monitoring and console operations
  • Control-M
  • Tivoli
  • Network Manager or equivalent monitoring tools
  • Ticketing systems such as SMAX, HPSM, or equivalent
  • Production documentation and reporting
  • Data center operations experience is preferred but not required

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