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Computer Support Assistant Jobs in Midlothian, VA

TekSynap

Computer Operator

Richmond, VA

$42K - $48K/yr

Ability to assist in performing technical operation and testing of various types of fully ... supporting DLA Enterprise Service Delivery in Richmond, VA. TekSynap is a fast growing high-tech ...

TekSynap

Computer Operator

Richmond, VA · On-site

$42K - $48K/yr

Ability to assist in performing technical operation and testing of various types of fully ... supporting DLA Enterprise Service Delivery in Richmond, VA. TekSynap is a fast growing high-tech ...

TekSynap

Computer Operator

Richmond, VA

$42K - $48K/yr

Overview We are seeking a Computer Operator to join our team supporting DLA Enterprise Service ... Ability to assist in performing technical operation and testing of various types of fully ...

TekSynap

Computer Operator

Richmond, VA · On-site

$42K - $48K/yr

Ability to assist in performing technical operation and testing of various types of fully ... supporting DLA Enterprise Service Delivery inRichmond, VA. TekSynap is a fast growing high-tech ...

TekSynap

Computer Operator

Richmond, VA · On-site

$42K - $48K/yr

Ability to assist in performing technical operation and testing of various types of fully ... supporting DLA Enterprise Service Delivery in Richmond, VA. TekSynap is a fast growing high-tech ...

ClearanceJobs

Computer Operator Jobs

Richmond, VA · On-site

Computer Operator Overview We are seeking a Computer Operator to join our team supporting DLA ... Ability to assist in performing technical operation and testing of various types of fully ...

Capital Region Airport

CAD Operator

Richmond, VA · On-site

$62K - $74K/yr

Collaborate with the Director of Capital Development and provide support to external engineers ... Revise and utilize architectural and engineering drawings; assist with board drawings as needed.

Rekor Systems Inc

CAD Designer

Richmond, VA · Remote

$25 - $29/hr

Strong organizational and communication skills are key, as you will also assist with scheduling ... Scheduling & Coordination: Support the dispatch department in scheduling upcoming work ...

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Computer Support Assistant information

See Midlothian, VA salary details

$11

$17

$24

How much do computer support assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for computer support assistant in Midlothian, VA is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.38 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Midlothian, VA are hiring for Computer Support Assistant jobs?

Cities near Midlothian, VA with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Midlothian, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, 3% Temporary, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,634 per year, or $17.6 per hour.

Administrative Support Assistant OA

Richmond, VA • On-site

Defense Logistics Agency
National Security • 10K+ employees
Learn more about Defense Logistics Agencyexternal

$42K - $55K/yr

Other

Posted 14 days ago

Defense Logistics Agency rating

8.3

Company rating: 8.3 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

Telework Eligible

Yes

Major Duties

  • Serves as an Administrative Support Assistant (OA) performing a variety of administrative duties in support of DLA Distribution Richmond.
  • Responsible for the following programs: award and retirement ceremonies, VIP visits, command photos, EAGLE, Employee Appreciation functions, and Television postings and Newsletters.
  • Advises the Director, Command Staff and Supervisors on the implicit and technical aspects of the areas of Data Processing, and Office Administration.
  • Uses procedures, processes and techniques required to conduct general studies, analyze findings, and recommend solutions on administrative practices.
  • Point of contact for video teleconferencing (VTC) and conference room calendars and equipment support.
  • Handles and schedules the conference rooms and VTCs for the Director, Deputy, Command staff and Supervisors.

Qualification Summary

To qualify for an Administrative Support Assistant (OA), your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-05 level, applicants must possess one year of specialized experience equivalent to the GS-4 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Uses computer software applications in support of assigned functions (e.g., word processing, graphics, database, spreadsheets, electronic mail, presentations, etc.). Organizes and present data to management, to clearly relay administrative information to appropriate personnel, to coordinate solutions to problems, and to compose a variety of correspondence and reports. Provides telephone, receptionist, typing, timekeeping, record management, correspondence and filing services for higher-level supervisors. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess 4 years of education above high school. Combination: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Typing Proficiency Requirement: Must be able to type at least 40 words per minute. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Compensation:
$42,552-$55,318 per year

What Defense Logistics Agency employees say

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